explorer.exe keeps on crashing

[tonyle]

hi, i've been encountering very slow performance on explorer.exe. when i try to rightclick it takes forever and my programs close sometimes but mostly explorer.exe

my hijackthis log.. please help :p

Logfile of HijackThis v1.97.7

Scan saved at 1:42:38 AM, on 7/23/2004

Platform: Windows XP (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Kazaa Lite K++\KazaaLite.kpp

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\Winamp\winamp.exe

C:\Program Files\Steam\Steam.exe

C:\WINDOWS\explorer.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://sympatico.msn.ca/

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup

O4 - HKLM\..\RunServices: [Microsoft DirectX] PDSched.exe

O4 - HKLM\..\RunServices: [Microsoft Update Machine] Linux.exe

O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O9 - Extra button: Messenger (HKLM)

O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/...AB?38168.550625

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...379/mcfscan.cab

[Si Veteran]

  tonyle said:

MSIE: Internet Explorer v6.00 (6.00.2600.0000)

First things first - head over to windows update and get yourself up to date with IE6 SP1 (Y)

You may find that there are a bunch of other updates to get too, install them and see how it goes (Y)

[tonyle]

lol cant install it :p pirated versions and i already updated

[Sjokkel]

I noticed the same problem on some other PC's. If you have Norton AV running, replace it by something else and your probs should be fixed :blink: Try disabling it and see if explorer still crashes. Just a wild guess :wacko:

[Jerry Grey Member]

I have the same problem :D

[Si Veteran]

  tonyle said:

lol cant install it :p pirated versions

:pinch: :no:

  Quote

and i already updated

In that case, what other software do you have installed/running?

[tonyle]

uhm i have adaware, hijackthis, spybot s&d, gunbound, starcraft, counterstrike, msn messenger, adobe photoshop. thats about it i guess.

i uninstalled norton AV. still

i wondered if PINF in the regedit was apart of windows XP because i had a virus and it told me to delete that so i did :s the virus is gone now.

[Si Veteran]

  tonyle said:

i wondered if PINF in the regedit was apart of windows XP

No, that's a virus you get from Kazaa etc...

It could be that it has broken some things that the antivirus could not fix, check here http://housecall.trendmicro.com to see if it has really gone.

[tonyle]

ahh k thanks im scanning right now.

[tonyle]

hm... it found SD_BOT_WORM or something.... i think thats the kazaa one :s wheew

[Si Veteran]

...recommend you get a firewall if you are collecting worms.

This is a good start http://www.zonelabs.com/store/content/comp...kulist_download

[tonyle]

im not really the person who buys software lol :p

[Si Veteran]

It's free :|

[Statikk]

It's most likely a reference to an item in the context (right-click) menu that is no longer on your system. When right clicking explorer follows the reference to the empty file and then crashes. Google for ShellExView (free program) and use it to disable all shell extensions that aren't Microsoft. Even if you know what they belong too. Just disable everything not by Microsoft and try right clicking some more and you should be ok. Then if you want you can go through and enable the others one at a time, but I wouldn't do so for a few days so you can be sure you took care of the problem.

[tonyle]

for my startup list i only have zonealarm and msn :|

[tonyle]

well i guess that my only problem now is the slow rightclicking for info on an icon and cutting (alt+x)

[Si Veteran]

  tonyle said:

for my startup list i only have zonealarm and msn :|

Check in Start -> Run -> msconfig.exe to see things not in the startup folder

[tonyle]

yep i know about that :p

zlclient

msnmsgr

NvlCpl

[semifamous]

This line look suspicious to me:

O4 - HKLM\..\RunServices: [Microsoft Update Machine] Linux.exe

Linux.exe???

riiiiiiiiiiiiiiiiiiight....

[LastSamurai]

Close all other programs and IE windows, then have Hijackthis fix these entries:

O4 - HKLM\..\RunServices: [Microsoft DirectX] PDSched.exe

O4 - HKLM\..\RunServices: [Microsoft Update Machine] Linux.exe

O4 - HKLM\..\RunServices: [Microsoft Update] msconfg.exe

reboot.

suggestion: update your OS and install an AV program. :)

[tonyle]

still slow rightclick :s very very annoying

[tonyle]

it seems like only big files take a long time for the rightclick to show up, never used to be like this

[Statikk]

Did you try what I suggested?

[tonyle]

i didnt get what u were talking about. :p

[tonyle]

someone help?