DirectX not installing...


Recommended Posts

I am running Windows XP Pro and have DirectX 9.0b installed and I've just got the Sims 2 and I need 9.0c.

Whenever I run the sims 2 (and the new bodyshop that came with it) the following message appears:

Failed to initialize Direct3D. Please make sure DirectX 9.0c has been installed on this system. The application will now terminate.

I've TRIED to install 9.0c and according to my computer it has installed, and that it's ready for use but when i go to dxdiag it says I'm still running 9.0b

I am using a Raedon 7000 series for a display card and had downloaded the latest version from the website - http://www.ati.com

what am I doing wrong?!

Link to comment
https://www.neowin.net/forum/topic/219839-directx-not-installing/
Share on other sites

  ThyLaSlain said:
how can i tell if i'm running service pack 2?

well, i tried installing it earlier on (SP2) and it said that it could not install due to the fact that service pack 2 is not letting it.

so i'm guessing i have sp2 already.

START > RUN > type winver

That'll tell you if you're have SP2.

Here is the websetup of DirectX 9.0c the other guy spoke of:

http://download.microsoft.com/download/8/0.../dxwebsetup.exe

  ThyLaSlain said:
GAH!

ok, i AM using Service Pack 2

and i STILL don't have 9.0c

what's up with THAT?!

Hmm...i think you have to be. SP2 installs DX9.0c

START > RUN > dxdiag

Try reinstalling your video card drivers too.

http://www2.ati.com/drivers/wxp-w2k-cataly...25a-017633c.exe

OH GOD

OH GOD

ok. i clicked BOTH links (heh) downloaded the web thing TWICE

and STILL, i go to dxdiag and it says:

DirectX Version: 9.0...

wait for it...

B!!!!!

WHY

WHAT HAVE I DONE TO DESERVE THIS!

it SAYS:

tHE COMPONENTS INSTALLED ARE NOW READY FOR USE

but i go check dxdiag and it says 9.0B and not C.

  ThyLaSlain said:
OH GOD

OH GOD

ok. i clicked BOTH links (heh) downloaded the web thing TWICE

and STILL, i go to dxdiag and it says:

DirectX Version: 9.0...

wait for it...

B!!!!!

WHY

WHAT HAVE I DONE TO DESERVE THIS

Ok, after you download that, you have to run it. It will take a couple minutes to install.

  KZWings said:
Ok, after you download that, you have to run it. It will take a couple minutes to install.

well DUH i ran it. lol.

it didn't take a couple minutes at all!

it just skipped the whole loading thing an just told me that the installed components were ready for use. it's INCREDIBLY BAFFLING

  King Mustard said:
Try uninstalling DirectX then re-installing.

http://www.softpedia.com/public/cat/14/4/14-4-40.shtml

geh. I did, i uninstalled, now i don't have directx at ALL.

This is what my installing thing looks like, below:

as you can see, it completely skips the bit where it's supposed to actually LOAD the stuff onto my comp.

[PLEASE NOTE: IT IS A GIF FILE, IT'S ON LOOP]

post-17-1095686789.gif

Hi,

If you re-install windows xp sp2 again (it'll only take a couple of minutes) you will have DirectX 9.0c again. The reason I beleive this is happening to you is that you used the DirectX 9.0c beta before sp2 came out. I had the same problem and it has fixed mine however sims 2 will still not recognise the fact that DirectX 9.0c has been installed.

I tried all of the above troubleshooters with the same results as yourself.

Damn those betas can really cause headaches but hey we all like the new stuff don't we? :D

Resolved! I now have finished fixing this problem! Sims 2 works too!

Remove Sims 2 first then remove SP2. Apply new DirectX 9.0c then add SP2 and then run the setup for Sims 2 again.

I know it's a long winded way of solving the problem but it definitely works.

I am now able to play this game without the DirectX problem occuring anymore.

:D

  Bushy said:
Resolved! I now have finished fixing this problem! Sims 2 works too!

Remove Sims 2 first then remove SP2. Apply new DirectX 9.0c then add SP2 and then run the setup for Sims 2 again.

I know it's a long winded way of solving the problem but it definitely works.

I am now able to play this game without the DirectX problem occuring anymore.

:D

And your opinion of the game? :D

  ThyLaSlain said:
how can i tell if i'm running service pack 2?

well, i tried installing it earlier on (SP2) and it said that it could not install due to the fact that service pack 2 is not letting it.

so i'm guessing i have sp2 already.

that would be because DX9.0c is already installed automaticlly with windows xp sp2 to tell if you have it look in system properties in the general tab it will say "windows xp [home/pro] version 2002 service pack 2"

  Bushy said:
Resolved! I now have finished fixing this problem! Sims 2 works too!

Remove Sims 2 first then remove SP2. Apply new DirectX 9.0c then add SP2 and then run the setup for Sims 2 again.

I know it's a long winded way of solving the problem but it definitely works.

I am now able to play this game without the DirectX problem occuring anymore.

:D

why oh why would you need to remove SP2? DirectX 9.0c is INCLUDED with windows xp sp2 by default, you have no choice in picking if you want it installed or not, it will install during the installation of SP2

You know what? Maybe M$ won't allow bootleg copies of XP to install/update directx anymore. I have the same problem, I want to play the sims 2, (why is everyone upgrading to C? THE SIMS 2) .. I just reformatted and re-installed today. Noooooooooooope. Maybe I'll just have to go back to SP1 or get the final release of SP2.

[GLOW=blue]Listen every body.............my friend was having the same problem in his pc:

P 4 2.8GHz

256 DDR (2*128)

RADEON 9200====>128

Intel motherboar=>845 familly

built in sound

i tried every what in this page.

THE SOLUTION: Remove one RAM of yours, then install any version you want of DIRECTX, then put the RAM you move again.

i dont know the reason untill now but it works and i am sure that it will with you.

This is the probably most asked question about Sims 2.

For every occasion I've seen of this problem it is easily fixed by removing any forced refresh rate programes. This also means setting their values back to default. So if you have used like RefreshForce and deletd it, download it again, put all the values to default again, and run Sims 2. Forced refresh rates causes that error message.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Apple still has two unannounced features for iOS 26 by Hamid Ganji Apple held its WWDC25 event this month to unveil a slew of AI features and its new design for operating systems, known as Liquid Glass. While iOS 26 currently has no shortage of features, the iPhone maker might still have some features under wraps that didn’t make a debut at this month’s WWDC. Bloomberg’s Mark Gurman writes in his weekly Power On newsletter that Apple didn’t announce two iOS 26 features at the WWDC event. The first feature is a live translation of conversations via AirPods, and the latter is the ability to sync your wireless network login information across devices at a hotel or gym. Even though these features were already tipped to arrive in iOS 26, Apple held them from the event, presumably because they’re still not ready to ship. Apple appears to have learned from its experience with Apple Intelligence and aims to break the habit of unveiling new features before they are ready for release. The Live Translation on iOS 26 is currently integrated with popular apps like Messages, FaceTime, and Phone to help users break language barriers and communicate in different languages. The feature is now under development for AirPods, allowing users to hear real-time speech translations. Moreover, the WiFi syncing feature allows you to sync your sign-in information across your entire Apple ecosystem, enabling you to connect to a public WiFi network with ease. This would eliminate the need to sign into a WiFi network separately on each device. While these features haven’t arrived in iOS 26 yet, they’re more likely to be released later this year, in October or December.
    • Intel Level L4 cache has been around for a long time, so AMD Zen 3D Cache is a copy of Intel L4 cache that was introduced with Broadwell i7-5775c, which had 128mb of Level L4 cache. Secondly, Zen 6 is not faster in single-threaded performance than 13900k/14900k. 285k is something new Intel is trying, basically showing us that chiplet design does not work for gaming, just like AMD design does not work for gaming. Throwing more cores at it and having L4 cache won't fix the issue, and that is frame dip and stuttering caused by a very stupid design decision to keep the memory controller outside the compute tile. Might as well put a memory controller by bringing back a south bridge chip. lol
    • Just like AMD Zen, it is not going to work for gaming despite 3D Cache. Frame dip and stuttering are giving, which renders 14900KS the greatest gaming CPU ever released.
    • LG continues to manufacture and sell Windows laptops
  • Recent Achievements

    • Community Regular
      Primey_ went up a rank
      Community Regular
    • Reacting Well
      Gromvar earned a badge
      Reacting Well
    • Dedicated
      BreakingBenjamin earned a badge
      Dedicated
    • Week One Done
      Hartej earned a badge
      Week One Done
    • One Year In
      TsunadeMama earned a badge
      One Year In
  • Popular Contributors

    1. 1
      +primortal
      519
    2. 2
      +FloatingFatMan
      181
    3. 3
      ATLien_0
      166
    4. 4
      Skyfrog
      100
    5. 5
      Som
      96
  • Tell a friend

    Love Neowin? Tell a friend!