• 0

DirectX 9.0c not installing


Question

I am running Windows XP Pro and have DirectX 9.0b installed and I've just got the Sims 2 and I need 9.0c.

Whenever I run the sims 2 (and the new bodyshop that came with it) the following message appears:

Failed to initialize Direct3D. Please make sure DirectX 9.0c has been installed on this system. The application will now terminate.

I've TRIED to install 9.0c and according to my computer it has installed, and that it's ready for use but when i go to dxdiag it says I'm still running 9.0b

I am using a Raedon 7000 series for a display card and had downloaded the latest version from the website - http://www.ati.com

what am I doing wrong?!

This is what my installing thing looks like, below:

as you can see, it completely skips the bit where it's supposed to actually LOAD the stuff onto my comp.

[PLEASE NOTE: IT IS A GIF FILE, IT'S ON LOOP]

post-12-1095687065.gif

Link to comment
https://www.neowin.net/forum/topic/220203-directx-90c-not-installing/
Share on other sites

25 answers to this question

Recommended Posts

  • 0

omg. OK, i'm running service pack 2

according to this page:

Supported Operating Systems:

Windows 2000,

Windows 2000 Advanced Server,

Windows 2000 Professional Edition ,

Windows 2000 Server,

Windows 2000 Service Pack 2,

Windows 2000 Service Pack 3,

Windows 2000 Service Pack 4,

Windows 98, Windows 98 Second Edition,

Windows ME, Windows Server 2003,

Windows XP,

Windows XP Home Edition ,

Windows XP Media Center Edition,

Windows XP Professional Edition ,

Windows XP Service Pack 1

no sign of service pack 2.

...is THAT it?!

omg. omg.

ok. i'll try the safemode thing.

  • 0

ok...i'm gonna try that. cross your fingers.

problem is, i tried installing sp2 once before, and the comp told me that sp2 won't install coz sp2 isn't letting it. SO weird.

Ok, so, do i need anything extra to install sp2?

where do i get it? do i need the xp cd in order for it to install?

  • 0
  ThyLaSlain said:
Coz, i uninstalled directx and now i don't even HAVE directx 9.0b.

You shouldn't have done that. First, I suggest you do a System Restore to before you "uninstalled" DirectX (it can't be uninstalled). Then uninstall the Release Candidate and install the final version os SP2, and you'll have DX9c (Y)

Title edited

  • 0

I'm having the same problem as well, using RC1 (build 2600). I suppose now MS shuts out all bootleg'd/pirate copies of XP from upgrading to latest versions of software.. although WMP10 worked, I thought it was a problem with the upgrade to WMP10 but it wasn't. I just reformatted/clean installed' .. no.....

  • 0
  Kcdog said:
Ok let me see how bout you upgrade the drivers for your video card. That is your issue. I had this with a 9800 pro and that resolved it.

I'm using the latest driver with a WHQL digital signature thing. .. It's from Microsoft.. maybe I'll get the latest off nvidia's site.

  • 0

I had a friend with the same issue and i sent him the lastest omega drivers for his 9800 on dial-up lol and it did resolve it he then installed direct X 9c with no issue at all. and that was also for the sims 2. hope it helps ya

Edited by Kcdog
  • 0

Nope, it didn't work. Web install just skips to the end, the redist install doesn't "detect runtime components" and skips to the end. It's baffling.

nVidia's "drivers" are in a all-in-one package (http://www.nvidia.com/object/winxp_2k_61.77)

  Quote
Microsoft? DirectX? 9.0c and OpenGL? 1.5 support

*shrug*

  • 0

hmmmmm, strange to be sure you may want to try the Omega drivers wouldn't think they would have anything to do with it but this is normally a driver issue. might want to try updating you sound card drivers as well. good luck in your hunt to find the issue. and just wondering does it show as direct X 9b or 9c in DXdiag?

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • More Microsoft Account headaches: Office 2024 licensing bug finally gets detailed fix by Sayan Sen Microsoft often highlights the benefits of a Microsoft account (MSA) as it points out the unified access users get across devices and services like Windows, Office, OneDrive, and Xbox, which can help in synchronization of files and settings for convenience. That is also why it is a mandatory requirement during Windows 11 installs. However, there can be major problems too. For example, earlier this month, we reported on an incident wherein a Windows user was locked out of their Microsoft Account when Windows flagged their OneDrive upload activities, and apparently there was no way to recover their account. We discussed how, in such a case, users can lose all their data, especially if it's BitLocker encrypted, which is not all that unlikely on Windows 11 24H2. You can read the story in full in this article here. Meanwhile, on the topic of MSA, Microsoft has finally released a detailed step-by-step guide for fixing the Office 2024 licensing bug. The tech giant had already published an update earlier back in December last year. While that was supposed to fix the issue, the problem likely persisted for many users. For those who need a refresher, users whose Microsoft accounts held licenses for both Office 2024 and earlier editions like Office 2021. After upgrading to Office 2024, the MSA continued to display the older version. At the time, Microsoft only stated that installing the latest version of the Office 2024 app would fix the issue. This week, though, a detailed guide has been shared. The company writes: You can find the support article here on Microsoft's official website.
    • Hey Neowin folks, I’m struggling with my Samsung QLED Q80C smart TV’s Wi-Fi dropping randomly. It connects to my 5GHz network but loses signal every 20–30 minutes, interrupting streaming. Details: Device: Samsung QLED Q80C (2023 model), Tizen OS, firmware updated to latest (May 2025). Network: TP-Link Archer AX73 router, Wi-Fi 6, 5GHz band, WPA3 security. Environment: TV ~10 feet from router, no major interference (tested without microwave or cordless phones). Setup: Streaming Netflix, YouTube via built-in apps; issue persists across apps. Steps Tried: Restarted TV, router, and modem. Switched to 2.4GHz band—same issue, slower speed. Assigned static IP to TV in router settings. Reset TV network settings and reconnected. Checked router logs; no disconnect errors logged. Searched Neowin; found a 2024 thread on Wi-Fi issues but no TV-specific fixes. Expected: Stable Wi-Fi connection for uninterrupted streaming. Actual: Wi-Fi drops every 20–30 minutes, requiring manual reconnect. Has anyone faced Wi-Fi dropouts on Samsung QLED TVs or Tizen OS? Could it be a firmware bug or router setting? Any debug tips or workarounds? Thanks for any ideas!
    • I can see why you would need an AI browser
    • if you get your MSA locked and can't recover it, and if you are on win 11 24H2 that can do automatic encryption (on Home editions too), then the BitLocker key goes with that account.
  • Recent Achievements

    • Conversation Starter
      sophiaisabella32 earned a badge
      Conversation Starter
    • First Post
      Brett76 earned a badge
      First Post
    • One Year In
      78andyp earned a badge
      One Year In
    • One Month Later
      Cottonbud earned a badge
      One Month Later
    • One Month Later
      langat earned a badge
      One Month Later
  • Popular Contributors

    1. 1
      +primortal
      593
    2. 2
      ATLien_0
      218
    3. 3
      Michael Scrip
      195
    4. 4
      +FloatingFatMan
      145
    5. 5
      Xenon
      135
  • Tell a friend

    Love Neowin? Tell a friend!