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DirectX 9.0c not installing

Asked by ThyLaSlain,

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ThyLaSlain

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I am running Windows XP Pro and have DirectX 9.0b installed and I've just got the Sims 2 and I need 9.0c.

Whenever I run the sims 2 (and the new bodyshop that came with it) the following message appears:

Failed to initialize Direct3D. Please make sure DirectX 9.0c has been installed on this system. The application will now terminate.

I've TRIED to install 9.0c and according to my computer it has installed, and that it's ready for use but when i go to dxdiag it says I'm still running 9.0b

I am using a Raedon 7000 series for a display card and had downloaded the latest version from the website - http://www.ati.com

what am I doing wrong?!

This is what my installing thing looks like, below:

as you can see, it completely skips the bit where it's supposed to actually LOAD the stuff onto my comp.

[PLEASE NOTE: IT IS A GIF FILE, IT'S ON LOOP]

post-12-1095687065.gif

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ThyLaSlain

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omg. OK, i'm running service pack 2

according to this page:

Supported Operating Systems:

Windows 2000,

Windows 2000 Advanced Server,

Windows 2000 Professional Edition ,

Windows 2000 Server,

Windows 2000 Service Pack 2,

Windows 2000 Service Pack 3,

Windows 2000 Service Pack 4,

Windows 98, Windows 98 Second Edition,

Windows ME, Windows Server 2003,

Windows XP,

Windows XP Home Edition ,

Windows XP Media Center Edition,

Windows XP Professional Edition ,

Windows XP Service Pack 1

no sign of service pack 2.

...is THAT it?!

omg. omg.

ok. i'll try the safemode thing.

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ThyLaSlain

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ok...i'm gonna try that. cross your fingers.

problem is, i tried installing sp2 once before, and the comp told me that sp2 won't install coz sp2 isn't letting it. SO weird.

Ok, so, do i need anything extra to install sp2?

where do i get it? do i need the xp cd in order for it to install?

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John Veteran

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  ThyLaSlain said:
Coz, i uninstalled directx and now i don't even HAVE directx 9.0b.

You shouldn't have done that. First, I suggest you do a System Restore to before you "uninstalled" DirectX (it can't be uninstalled). Then uninstall the Release Candidate and install the final version os SP2, and you'll have DX9c (Y)

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Rancher

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I'm having the same problem as well, using RC1 (build 2600). I suppose now MS shuts out all bootleg'd/pirate copies of XP from upgrading to latest versions of software.. although WMP10 worked, I thought it was a problem with the upgrade to WMP10 but it wasn't. I just reformatted/clean installed' .. no.....

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Rancher

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  Kcdog said:
Ok let me see how bout you upgrade the drivers for your video card. That is your issue. I had this with a 9800 pro and that resolved it.

I'm using the latest driver with a WHQL digital signature thing. .. It's from Microsoft.. maybe I'll get the latest off nvidia's site.

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Kcdog

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I had a friend with the same issue and i sent him the lastest omega drivers for his 9800 on dial-up lol and it did resolve it he then installed direct X 9c with no issue at all. and that was also for the sims 2. hope it helps ya

Edited by Kcdog
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Rancher

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Nope, it didn't work. Web install just skips to the end, the redist install doesn't "detect runtime components" and skips to the end. It's baffling.

nVidia's "drivers" are in a all-in-one package (http://www.nvidia.com/object/winxp_2k_61.77)

  Quote
Microsoft? DirectX? 9.0c and OpenGL? 1.5 support

*shrug*

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Kcdog

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hmmmmm, strange to be sure you may want to try the Omega drivers wouldn't think they would have anything to do with it but this is normally a driver issue. might want to try updating you sound card drivers as well. good luck in your hunt to find the issue. and just wondering does it show as direct X 9b or 9c in DXdiag?

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