Dell UltraSharp 2005FPW 20" Widescreen LCD


Recommended Posts

Im not too sure the old revisions like A00 (which is what i have) are all defective.I got a A00 made in December and so far 5 days later of mostly 24 hour a day use i have 1 red stuck pixel and have minimul backlight leakage on the top left.Im going to keep it since i actually had worse backlight leakage on my other 17".

Mother****ers!

They tell me According to Industry Standards 4-5 Dead Pixels is Acceptable and the Backlight is normal for this monitor.

Why me?

Im getting a refund if they wont replace it.

What do you guys say to get it replaced?

I was on for 41 Mins and on hold for 23 of them!

Damn moron didnt even know what Back Light Bleed was and told me to rub the Screen to Get rid if of the Dead Pixels, D'uh. tried that.

Seriously... How are you guys getting these replaced? Anyone in the UK?

They are supposed to replace anything you don't like for like 25 days. Tell them to replace it now or you or anyone you know will never buy a Dell product again. Then quote their product back to them. For 600 bucks it better be perfect.

Mother****ers!

They tell me According to Industry Standards 4-5 Dead Pixels is Acceptable and the Backlight is normal for this monitor.

Why me?

Im getting a refund if they wont replace it.

What do you guys say to get it replaced?

I was on for 41 Mins and on hold for 23 of them!

Damn moron didnt even know what Back Light Bleed was and told me to rub the Screen to Get rid if of the Dead Pixels, D'uh. tried that.

Seriously... How are you guys getting these replaced? Anyone in the UK?

585320852[/snapback]

Finally after a 48 Minute conversation (31 mins on hold) I got somewhere and asked them to call me back as the phone call was costing me a fortune.

He did and arranged a replacement!

Finally, he said he will ring back again with a reference number and E-mail me.

Nothing Yet.

*Sigh*

Sucks that you are getting the runaround there. :(

I just said that I thought the blacks were being washed out in the corners and they replaced the one I sent back, no one ever tried to argue.

Good luck!

Finally after a 48 Minute conversation (31 mins on hold) I got somewhere and asked them to call me back as the phone call was costing me a fortune.

He did and arranged a replacement!

Finally, he said he will ring back again with a reference number and E-mail me.

Nothing Yet.

*Sigh*

585321281[/snapback]

So how long is the 0 dead pixel warranty for?? Is it just for the first 25 days?

585321322[/snapback]

According to this Dell UK Manager, 4-5 Dead Pixels is accectable under the Industry Standards.

But I think they failed to Understand I have only had it for 1 week.

--Also, where is Dells Dead Pixels Policy?

Hmmm, I was really tempted by the 2005FPW, but as I read all this, I'm not too sure anymore. How annoying is that backlight bleeding really? I'm concerned about DVD playback in particular. And I hate it when I need to get replacements. Maybe I should get the 2001FP instead?

Mine is one of the first I believe.

Its Novemeber A00 Revision.

The 2 Dead Pixels I can see ALL the time due to them Beging central (One just above the Taskar that I see when using IE or any other application with a status bar - Thats red) an the other is In the middle and slightly off centre (Mainly seen on darker backgrounds)

The bleeding is noticible ALL the time.

For instance, the top left in IE the Blue all the way along is a milky blue (Even in a lit room or daylight)

I wouldnt say the Monitor is bad, Infact its excellent - You just need to get a Perfect one. IE. No Dead Pixels or Backlight Bleeding.

My Advice would be wait another month or so and these problems might be fixed for good ;) (We can hope, eh?)

Sorry, I'm jumping in late but I assume you guys are talking about the problem as described here:

http://forums.us.dell.com/supportforums/bo...scending&page=1

Someone with a PC (and no digital DVI connector) asked me about this monitor or the Apple Cinema Display 20".

Given that the Apple is more than twice the price (in Canada anyway), I recommended the Dell 2005FP. Did I do him a misjustice?

Somewhat offtopic:

I'd also point out that Samsung has a policy of zero dead pixels but that's only for Korea, AFAIK.

I am currently using the newest revision (A01 Manf. January 2005) through a VGA cable with no issues. I will be hooking it up via DVI tonight to see if there is any difference.

So fred I would say if they ordered it in January they should be fine.

Difference between VGA and DVI is amazing. Colors are more crisp and vibrant with DVI. Blacks are super black and whites are almost blinding. Currently I have two computers hooked up via KVM (VGA) and it is so sad that I can't find a decent DVI KVM...

On the phone for 1 hour and getting the run around. Being sent from department to department. I don't blame this on Dell per se, but I do blame them for outsourcing their tech support to non-native English speakers. Finally got someone in Customer Support to help me. They are overnighting it to me supposedly, but it was hard to communicate with any of these people.

Im suppose to be getting a replacement in under 15 days.

The support is appaling.

I had to explain 5 times that its NOT A DELL SYSTEM!! Its a Monitor only.

The he told me to wipe my screen to clean the pixels (WTF????????)

Really these guys have no idea.

****es me off so badly you spend ?600 odd quid on a monitor that on the day you get it gets 2 dead pixels and back light bleed is terrible and the support, WHAT SUPPORT? Its a joke.

I tell you, if my 2nd one is crap Im asking for a refund. Im not spending 40 Mins on a peak rate like on hold for 31 mins and explaining my self 5 times over to some guy who fails to understand me.

Its A Joke, I tell you.

Im really beginning to think I shouldnt of bothered.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Wow, that could have been dangerous, certainly not ready for these things. They have to be 100% or pretty well close to it. Not that I will see one i doubt, never mind ride in one, they may have them in London, but I doubt they will come to where I live.
    • Nothing kills CMF Phone 2 Pro's successor due to rising memory prices by Hamid Ganji Storage and RAM prices have been rising over the past year, leading to a significant increase in the cost of electronics for customers around the world. Many companies are now revising their plans for upcoming devices due to higher component costs and overall production expenses. CMF is the latest company to cancel the successor to one of its best-selling phones due to rising memory prices. CMF is a sub-brand of Nothing and focuses on making budget smartphones for growing markets. The brand launched the CMF Phone 2 Pro last year with some eye-catching specifications and an affordable price. While many customers may have been waiting for a successor this year, one of the company’s executives has announced that CMF will not release a new smartphone this year. And AI is to blame. As Nothing co-founder Akis Evangelidis announced on X, the company has been working on a successor to the CMF Phone 2 Pro, but with current memory prices, it cannot “build a phone that feels like a genuine step forward at a price that makes sense for CMF.” So, no new CMF phone will be launched this year. Meanwhile, Evangelidis said the company still has several new products in the pipeline, including some in entirely new categories. He added that the Nothing brand will also continue launching new products through 2026. Budget smartphones are among the first victims of the surge in RAM and memory prices, as they have become more expensive to build. The sharp increase in memory costs could also reshape the traditional price ranges associated with budget phones. Apple CEO Tim Cook also recently said that price increases for some of the company’s products are unavoidable because RAM and memory have become significantly more expensive this year. Analysts estimate that the base price of the upcoming iPhone 18 Pro could rise to $1,399 due to current market shortages.
    • Nudge me when they bring back hardware audio acceleration so I can get my EAX 5 back. We've evolved graphics to real-time path tracing, but regressed audio some 15 years back in time with this stupid software audio stack.
    • Ocenaudio 3.19.4 by Razvan Serea  Ocenaudio is a full featured, fast and easy to use audio and music editor. It is the ideal software for people who need to edit and analyze audio files without complications. Ocenaudio also has powerful features that will please more advanced users. To assist ocenaudio development, a powerful toolset of audio editing, analysis and manipulation called Ocen Framework was created. ocenaudio is also based on Qt framework, a well known library for cross-platform development. Cross-platform support ocenaudio is available for all major operating systems: Microsoft Windows, Mac OS X and Linux. Native applications are generated for each platform from a common source, in order to achieve excelent performance and seamless integration with the operating system. All versions of ocenaudio have a uniform set of features and the same graphical interface, so the skills you learn in one platform can be used in the others. VST plugins support Ocenaudio supports VST (Virtual Studio Technology) plugins, giving its users access to numerous effects. Like the native effects, VST effects can use real-time preview to aide configuration. Real-time preview of effects Applying effects such as EQ, gain and filtering is an important part of audio editing. However, it is very tricky to get the desired result by adjusting the controls configuration alone: you must listen the processed audio. To ease the configuration of audio effects, ocenaudio has a real time preview feature: you hear the processed signal while adjusting the controls. The effect configuration window also includes a miniature view of the selected audio signal. You can navigate on this miniature view in the same way as you do on the main interface, selecting parts that interest you and listening to the effect result in real time. Multiselection for delicate editions To speed up complex audio files editing, ocenaudio includes multi-selection. With this amazing tool, you can simultaneously select different portions of an audio file and listen, edit or even apply an effect to them. For example, if you want to normalize only the excerpts of an interview where the interviewee is talking, just select them and apply the effect. Eficient edition of large files With ocenaudio, there is no limit to the length or the quantity of the audio files you can edit. Using an advanced memory management system, the application keeps your files open without wasting any of your computer's memory. Even in files several hours long, common editing operations such as copy, cut or paste happen almost instantly. Fully featured spectrogram Besides offering an incredible waveform view of your audio files, ocenaudio has a powerful and complete spectrogram view. In this view, you can analyze the spectral content of your audio signal with maximum clarity. Advanced users will be surprised to find that the spectrogram settings are applied in real time. The display is updated immediately when altering features such as the number of frequency bands, window type and size and dynamic range of the display. Ocenaudio 3.19.4 changelog: Adds fallback fonts so every language and symbol displays correctly Improves autosave and session recovery stability Improves region navigation and display Fixes a crash when the level meter is used on displays with a scaling greater than 200% Fixes memory corruption when using the silence selection tools Fixes crashes when closing a file while effects are still being processed Fixes a freeze when applying effects to many files at once (macOS) Fixes crashes related to audio devices on Windows Fixes invalid file names when exporting regions whose label is used as the file name Other bug fixes and improvements Download: Ocenaudio 64-bit | Portable | ~40.0 MB (Freeware) Download: Ocenaudio for Linux and Mac OS View: Ocenaudio Homepage | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Hasleo Disk Clone 5.8.2.1 by Razvan Serea Hasleo Disk Clone is a free and all-in-one disk cloning software for Windows 11/10/8/7/Vista and Windows Server that can help you migrate Windows OS to another disk, clone one disk to another disk or clone one partition to another location quickly and efficiently. Completely Free Windows Migration and Disk/Partition Cloning Software Migrate Windows from one disk to another without reinstalling Windows, apps. Clone one disk to another and makes the data on 2 disks are exactly the same. Clone a partition to another location without losing any data. Easily adjust the size and location of the destination partition. Convert MBR to GPT or convert GPT to MBR by cloning. Creation of Windows PE emergency disk. Extremely fast cloning speed and multi-language support. Supported OS: Windows Vista/Server 2008 or later, fully compatible with GPT and UEFI. Hasleo Disk Clone 5.8.2.1 changelog: Fixed an issue that caused disk enumeration to fail Fixed an issue where WinPE created under Windows ARM64 26H1 did not work properly Download: Hasleo Disk Clone 5.8.2.1 | 32.3 MB (Freeware) Link: Hasleo Disk Clone Home Page | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
  • Recent Achievements

    • Collaborator
      ryansurfer98 went up a rank
      Collaborator
    • Week One Done
      Eurosoft10 earned a badge
      Week One Done
    • One Month Later
      Eurosoft10 earned a badge
      One Month Later
    • One Year In
      Skeet Campbell earned a badge
      One Year In
    • One Month Later
      Sharbel earned a badge
      One Month Later
  • Popular Contributors

    1. 1
      +primortal
      546
    2. 2
      +Edouard
      187
    3. 3
      Michael Scrip
      78
    4. 4
      PsYcHoKiLLa
      75
    5. 5
      neufuse
      71
  • Tell a friend

    Love Neowin? Tell a friend!