Best Buy replacement plan

[ghylton]

My iPod got washed, but i have the PRP from best buy. How closely will they inspect it to get it replaced?

[flyonthewall]

they didn't ask me ****e. it was nice, simple, and easy. i plan to upgrade my mp3 player again soon :)

[neoufo51]

Bangbang, one of the mods here, works at best buy. I suggest you PM him to help you out. He might not know the answer, but its worth a shot.

[OPaul]

They never ask questions in my experience, you should be able to get it replaced or repaired.

[Veedems Veteran]

Bangbang, one of the mods here, works at best buy. I suggest you PM him to help you out. He might not know the answer, but its worth a shot.

585406407[/snapback]

Let's put it this way, my iRiver h120 got peed on by one of my cats and they replaced it with an h320 no questions asked. I work there, but yeah, most of the customer service people are a little on the slow/uncaring side. You should have no problem. Just say you were charging it over night and that when you woke up it was off and wouldn't turn back on.

[Sophism]

yup we dont seem to really inspect the items that you return

[phantomAI]

how much is the replacement plan (for a MP3 player) and how many years does it cover?

[Prosidius]

It's 3 years for 50.00. :)

[2Negative]

Yep, replaced my rio krama with a 4g 20 gb iPod no questions asked. Go for it.

[artaq]

I was at best buy last night to see about replacing my ipod with my replacement warranty as well. They informed me that their policy has changed, and they no longer do replacement warranties, only repair ones, so in a way I lucked out. However, I have to call their 1-800 number to have a voucher for the price of the item sent to me, and then send my old broken ipod to them. Apparently they no longer service (replace) items in store. I think I'll just wait until my warranty is about to go out, and hopefully by then Apple will have released yet another Ipod revision. :D

Edited February 9, 2005 by bangbang023

[giga Veteran]

Last time I was there (Last Summer), they just replaced my faulty iPod on demand with a brand new one. I've heard they do that because theyre told specifically by Apple not to repair them. (not sure)

[AC/DC]

hey guys im new here. i just want to ask a question thats been on my mind

i got a ($299) 15 gig ipod march 04 and now its starting to work real bad. i got the 2 yr replacement plan from bestbuy and i want to replace it for the new 30 gig ipod ($349) photo. do u think this will work?

[Veedems Veteran]

if the item costs more, you'll have to pay the difference.

[AC/DC]

if the item costs more, you'll have to pay the difference.

585579821[/snapback]

but theyll let me do that?

[Veedems Veteran]

but theyll let me do that?

585579825[/snapback]

yep, like I said, I went from an h120 to an h320

[AC/DC]

going along with my previous posts, when you get a replacement voucher do you just send them the ipod or the whole thing (headphones, firewire cable, etc.)?

[PrototypeX2]

going along with my previous posts, when you get a replacement voucher do you just send them the ipod or the whole thing (headphones, firewire cable, etc.)?

585579846[/snapback]

Usually only the ipod or the "main" item because that's the one with the problem.

If you have any other problems then you take them with it.

[thedaini]

but theyll let me do that?

585579825[/snapback]

Yeah, I went from a 3rd Gen 20 Gig iPod to a 40 Gig iPod Photo with my service plan.

[AC/DC]

heres another question will the bestbuy replacement plan replace my ipod if i say the battry life has gone to 1 hour?

[Mr Farrar]

PFFF bestbuy will take any thing back there staff could care less just go for it.

[AC/DC]

should i just go the store or do i have to call them?

[Veedems Veteran]

should i just go the store or do i have to call them?

585583222[/snapback]

just go on in

[csramy]

if anyone has questions about the replacement plan i can answer them..since i work for the best buy replacement plan