Do you think apple products are reliable?

[macssuck]

anyway, why do you even bother? what do you get out of defending apple with your long posts

Not much, but I do get a little joy from showing your comments for the useless drivel that they often are.

and googling for good reviews of apples products? i thought i had too much free time...

Actually I Googled for "PC Reliability Survey", "Computer Reliability Survey", and "Computer satisfaction ratings".

Unlike you, I base my opinions on what I can demonstrate to be true based on a little research and things I have read/done/invented/studied in the past rather than what I wish were true.

I don't need to spend significant time looking for resources to support my opinions because my opinions are formed based on things that are easily verifiable.

Likewise, I find it surpassingly easy to find supporting documents to contradict your fantasy claims because they are the same ones I use to support my own. Defending a position is much easier when you didn't just pull it out of your butt.

This isnt a personal insult or anything, dont take it the wrong way, but im just sitting here thinking about why the hell we are arguing over something this stupid.

585695793[/snapback]

You're making things up - I'm pointing out your BS. There's no argument because you haven't got a leg to stand on.

BTW: attacking the debater (you've got too much time, why are you even arguing with me, etc) rather than the arguments is a logical fallacy called Ad Hominem. Even if you don't mean it to be insulting, it's still a pathetic tactic especially when you're as bad at it as you are.

I said it was funny that you shot down a source of information that you mentioned in the first place.

Overall satisfaction is a combination of the scores for both reliability and support.

They said apple rated higher for overall satisfaction but was bested by both sony and creative for reliability. Apple scored 16% for reliability, the mean is 14%, Apple sits in the middle of the curve which is what I said in the first place.

If that wasn't clear then, I hope it is now.

[Southern Patriot]

the Ipods are in their 4th revision and are some of the most unreliable MP3 players out there, plus the LCD problem.

585695121[/snapback]

How does the number of revisions the iPod has had have any bearing on quality? They add features, refine the interface, etc.; revisions aren't an indication of problems. iPods are just as reliable, if not more so, than other brands.

Edited March 30, 2005 by roadwarrior

[MonkeyClaw Veteran]

the Ipods are in their 4th revision and are some of the most unreliable MP3 players out there, plus the LCD problem.

585695121[/snapback]

Yea thats the largest load of bs since bush being elected in 00 "fairly". I have an iPod U2 and its the most amazing mp3 player i have ever used. no problems what so ever.

[divinatum]

I have a ton of apple products.

iBook, purchased Jan 28 04 (i think thats the day) flawless, no dead pixels, no lcd problems.

then i got a iPod in June. 3rd gen 15 gig Flawless (aside from the scratches i put on it) no OS problems, no freezes... great battery life, no LCD problems... no nohthing.

then i got a Airport Express, perfect again

20 inch iMac, had problems.. after 2 repairs, i got a new machine. this one... spectacular!

mom got me a iSight for christmas, no problems there.

All you really hear is about people with problems, you rarely see "got a mac, everything;s fine.. ok...thank's for reading this post... bye"

If you do have a problem with your mac though, apple will usually (in my experience) go the extra mile to satisfy the customer.

[insanekiwi]

they better are for those prices! :rofl:

[theyarecomingforyou]

I had an iPod that was incredibly problematic and many other people I know also have major issues with them (battery-life tanking, skipping, headphones failing, case coming apart) - these are not individual issues as each one has happened to at least two people with different models (3G, 4G, mini, etc).

When you spend a lot of money on it you expect problems with the quality of a product, so it is irritating when things like that the plastic casing on the firewire dock plug is not secured properly, causing it to fall off everytimes you unplugged it, exposing the wiring.

It's a No vote for me - that's not to say I dislike Apple, but I am not impressed by them.

[MonkeyClaw Veteran]

well did u ask apple to replace it, i mean if thats happening then ask them. I got my U2 iPod, i get around 18 yes 18 hours of bat life, no skipping and i have ran, ridden off road in a jeep, exercised in general with it, the headphones are well the stock phones, eveyone knows they suck, but they are even not that bad, just lacking imo. i have about 6 other friends that got one for xmas and they range from shuffles, to new minis, to the standard white 4g, and no issues at all.

I personally am very impressed with apple, they actually seem to care about their customers which is something you dont find very often any more. If there is a problem, and i mean problems do happen, we arent saying apple is God, but if there is one, apple will fix it, and look out for you instead of their profit.

[GreenCountry]

Ironically, I found this thread right before I was about to post a new one complaining about my bad LCD on a 1 month old Pbook (and I'm the type to pamper my electronics).

I think there are two questions involved though: 1. the basic quality and reliability of the Apple product; 2. the customer service if/when something goes wrong. The difference is e.g. Toyotas, which arguably come among the closest to hassle-free cars irrespective of customer support, and Hyundais, which offer great warranties but can't compare on the basic "quality of construction and materials" factor.

The reported consensus (PC World and everyone I've known too) seems to be that Apple has great customer service. When i went to the Apple Store to report my LCD, I noted they didn't even hassle me about terms of the warranty or anything. Actually, they didn't even ask how old the Pbook was. Of course, that could imply that they are so used to seeing the problem...

On the first question though, I have to admit I'm disappointed that such a costly and supposedly high quality piece of machinery has such a simple problem. After surfing the internet, it doesn't seem to be that rare of a problem. This is my fourth laptop, and the first one that's had LCD problems. I didn't search for the occurrence of LCD problems on each of my previous laptops (Vaio, Fujitsu, IBM), but I'm just personally a little frustrated that I thought I was moving up to better quality hardware and software, and within one month I get this problem. Completely unscientific and not necessarily logical reaction, just my gut. My previous workplace also used Macs (about a dozen or more in the office), and almost everyone's mac had a hardware issue at one point or another.

EDIT: before I get flamed, for the record I know it's arguable that Apple is better hardware or software, and given that my prior workplace had so many problems I should have known better than to think anything exceedingly glowing about Apple. There.

Edited March 31, 2005 by GreenCountry

[ph3412t3h13]

they are the most reliable computer stuff out there

also about the ipod? i think ur stoned! the ipod has no flaws except for the sound which i think we can forgive because everything else is so perfect

[Toastyone]

well i mentioned the thinkpad, ive never used an IBM desktop

macs look nice, but they arent built for reliability. all that stuff takes a back seat to design. apple makes products that are more or less reliable, however, if that is your main concern, then you are better off with a compnay that puts the most emphasis on using quality parts. again, not that apple uses LOW quality parts, just that they arent the best of the best.

585695271[/snapback]

Well I have never Owned a thinkpad, or a powerbook/ibook so I can't really talk about how they hold up....I have been using Mac desktops for years though.... I think it is about 10....way back when the OS was called System :laugh: In fact I was a bit of a Mac fanboy before I got my first PC two years ago :p That cracks me up just thinking about it :laugh: In my experience I have never had any Mac part die on me, be it hard drives or whole systems, only one thing has ever broken and that was the IDE cable for one of my hard drives :wacko: For the past four, almost five years I have been running 24/7 on a dual 450MHz G4, and I have never once had a problem with it..... It has been rock solid.... ANY computer that lasts that long without something breaking is reliable IMO (Y) In fact even IBM's computers do not last that long in my experience. At the place I work they got a few IBM desktops about the same time I got my G4 and they are now slowly dieing one by one....while my G4 is still running great........... So YES Apple Products are reliable :yes:

Edit:

One more thing, almost every year consumer reports has a computer issue where they rate what people are buying and stuff and who has the best tech support and holds up the best and Apple almost always is in the TOP 3 in all the categories

Edited March 31, 2005 by dvds_ect

[NinjaMonkey82]

None of my Apple products has had any serious problems

15" Titanium PowerBook - Some paint is chipping off the hinge area but no other problems, no dead pixels

Mac mini - No problems

20" Cinema Display (Alu) - No dead pixels, no problems

3G iPod - No problems

40GB iPod photo - Minior software bug, no real problems

iPod mini - No problems

In ear headphones - No problems, good sound

iPod Socks - No scratches on my new iPod since I have been using them

iSight - I have two both work great

12" PowerBook - No problems

14" iBook G4 - No problems

AirPort Express - No problems

[Xer34]

As far as overall reliability goes, Macs havent really let me down. My iBook was perfect, except for the slight hinge problem which was entirely my fault. Then my Powerbook's problem, but as far as I know, these problems only affect the models of laptop I own.. just my luck I suppose. I have an iPod that works great as well, and overall I couldnt be happier with Apples customer support. You can read all about it here:

https://www.neowin.net/forum/index.php?showtopic=302433

Go Apple! I love their stuff. Got a new dell the other day and setting it up really brought me back to the days where I would spend hours upon hours installing things and getting it back to where I wanted. Mac's are the way to go, and probably the most reliable computer out there. Whoo!

Oh, and Ninjamonkey, I like your sig. :laugh:

And congrats to macssuck for the constant ownage of noobs.

[Roomiestdruid]

I think I can count the number of times I've had anything Mac-related fail on me.

#1: Quicksilver G4 867mhz model. These things shipped with IBM Deskstar drives. We had the misfortune of getting a Click-of-DeathStar drive. That wasn't a pretty experience. I promptly replaced it with a Seagate! And even with that damn windtunnel, the Seagate drive still quieted it down substantially.

#2: iPod Mini hard drive decided to die. Hey wait, those things pack Hitachi drives! Hitachi drives = IBM's old drive division. Ironic... RMA'd and replaced with a brand new Mini.

#3: Got shipped an Apple Pro Keyboard that had a dead right-Command key. Should have RMA'd it, but it took me a long time to actually realize it was dead, as I wasnt using it primarily.

Most of my problems have been hard drive related, but then again Apple doesnt manufacture the hard drives they use. And HDs are still perhaps the most unreliable computer component. So I can hardly hold it against Apple.

[Yvo]

I voted yes because anything Apple (so far) has never died on me. However I am just barely touching the Apple world. I own two ipods (a 3G & Mini) and both are greated pieces of equipment.

However I have been very interested lately in getting an Apple computer. I decided against getting one from ebay because of the amount of fake auctions there are ($1000 for a 20" G5 shipped for free from the UK to the US via UPS 2day... and the seller doesn't use the Buy It now option) and the fact that I'd just like to get it new or apple certified.

There in lies the problem. I have done some research and yes people are quicker to complain about a product then praise it. However the Apple Computer I am interested in is an Imac G5 17" or 20". I have read a lot of posts / discussion threads on MacNN, Apple's own discussion board and other websites about the midplane and power supply problems not to mention noise level. At one point Apple was backordered power supplies (macssuck... do a search on MacNN / Google for my proof ;)) which either could be:

A. Apple is producing a lot of Imacs and can't keep the service channel full of power supplies

B. There are a lot of macs with the problem.

This same could be said for their midplanes which also produce a lot of problems (again macssuck, please do a search on google... i'm lazy to get the links sorry)

So should one either go Apple Certified and if I were to go Apple Certified am I guaranteed to get an imac that works properly or one that will suffer from the noise problem (apparently its 50/50... 50% of the crowd saying its quiet, the other 50% saying its loud) or should I spend the extra $200-$250 (after education discount) on a new imac. Either way I hope it is safe for me to get a imac. I hope to think that Apple just had a bad batch in the beginning of its release last year and that by now they have worked out the kinks. Rumors suggest that they are releasing an update to the imac g5 line with a 2ghz proc. Obviously they had to have fixed the noise (fan) problem by now if they are increasing fan speed.

[xodlike]

No! NO WAY IN HELL!

I've had mulptiple G4's and G3's, one G5 die on me. Either apple hates me, or they're just not reliable within my hands.

https://www.neowin.net/forum/index.php?showtopic=290308

You can read ALL ABOUT my recent experience right up there.

Argh. However, on the brighter side, they finally offered me a new iBook G4 1.33GHz.