Help! Internet Not Working!

By yocoolboi
in Web Browser Discussion & Support

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yocoolboi

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Posted (edited)

Hi.

I am having a little problem here. I can't access ANY internet pages and it gives me the following error:

The page cannot be displayed

The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar

I am now using a friend's computer to type this problem out... This problem is very random, i.e. I can access the internet yesterday but not today and sometimes I can, but sometimes I can't.

THERE IS NO SPYWARE OR VIRUS IN MY COMP - that i can be very sure... and I tried using firefox... also no help.

I'm using broadband with enternet connection..

Can anyone help me?

Thanks.

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https://www.neowin.net/forum/topic/314731-help-internet-not-working/
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yocoolboi

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  Lezard said:
gee man Chill.. since ur in your friends house..first call your cable operator.then demand a line check..then unplug ur modem from power source for 1 min or 2 then replug should reset it...or simply PAY your cable bill  :D

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yep. i've called them. and they have went down my apartment and checked. they confirmed the wiring is ok, and they told me it is because my computer have spyware and virus!!! crap! i have the latest virus and spyware definations on my computer and they report no virus/spywares!

virus scanner: norton antivirus

spyware scanner: microsoft antispyware

Rising Star

blowMeNeo

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  yocoolboi said:
yep. i've called them. and they have went down my apartment and checked. they confirmed the wiring is ok, and they told me it is because my computer have spyware and virus!!! crap! i have the latest virus and spyware definations on my computer and they report no virus/spywares!

virus scanner: norton antivirus

spyware scanner: microsoft antispyware

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Start the computer in safe mode and do the scans again.

Enthusiast

yocoolboi

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  todbran said:
Do you and your friend use the same internet provider?  Same router?  Do you have a firewall?

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haha... yes we do, but he's using a ADSL modem (which requires a logon before connecting to the net) while I can access the internet directly without connecting before logon...

yes i have microsoft in built firewall, and that's all...

haix...

Thanks guys for helping me =)!

Rising Star

blowMeNeo

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  yocoolboi said:
i tried that... twice.. but it wasnt ok... and sometimes the net works very fine... sometime's it's broke =(

thanks for your help! :D

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One last thing. Turn everything off and unplug your router from the wall (the power cord). plug the router back in after a couple of minutes and then turn everything back on.

Enthusiast

yocoolboi

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  e-m00 said:
i have a question for you...how did you manage to post this if your internet wont work?

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i've tried the winxpsockfix, it still dosent work =(.

i'm using my friend's comp (as shown above) to post this message.

thanks to all who helped and will help!

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