iPod not recognized by computer.

[caked]

I received this iPod through a friend, but whenever I connect the iPod to the computer, it doesn't read it as a hard drive or as an iPod. It comes up with the 'Safely remove hardware' icon, but nothing else when I go into my computer. Often times, it'll freeze on the do not disconnect screen and I have to soft reset it. I am then able to play certain songs, parts of other songs, and it won't play some songs at all. Sort of like having a corrupt music file.

I also see the iPod error with the folder and exclamation point. All I need to do is reformat it and I believe it'll work, but the problem is that the computer can't read the iPod to where I can reformat it. I have tried using iPod manager and iPod updater, but both fail to recognize my iPod as well.

Thanks for your help.

[elistoughton]

Have you tried a different PC, or is it not recognized on any computer??

[bukowski]

yeah you're right, you just need to update the firmware for it. Did you make sure the ipod is in Disk Mode ?