Ipod Screen Dead Pixels

[Ajapi]

Heeeeeeeeeeelp! I haven't dropped my iPod or anything. I just turned it on today and there is a horizontal line that wont display anything. like, when you are browsing through songs, it gets higlighted (you know, black borders and blank letters). there is a thin line that won't go dark. also, while songs are playing, the line goes through the middle of the artist name row. Help please? I've tried resetting (menu+middle butto), but it didnt work. am i going to have to send it back to apple?

BTW, it is a 4 month old 4gb iPod Mini, Silver.

Edited May 4, 2005 by Ajapi

[jamend]

It's physically damaged. Send it in.

[Ajapi]

But there was no damage... :s I was listening to music, turned it off and put it on the desk. half an hur later, i turn it on and there was the line! this is so frustrating, because i know nothing happened to it.

[Vice]

The screen is damaged the drop has broken it send it in for repair.

[planetik]

but thats why you should send it in.

you get a free replacement screen, because you did nothing to cause it!

i'd be happy :huh:

[Ridgeburner]

He said he didn't drop it or damage it, i'm sure it's just a defect, it happens. Send it in.

[Ajapi]

The screen is damaged the drop has broken it send it in for repair.

585869717[/snapback]

What drop?

but thats why you should send it in.

you get a free replacement screen, because you did nothing to cause it!

i'd be happy?:huh::

585869719[/snapback]

Well, its still under warranty...But still, its nothing to be happy about. Its like being shot and surviving: sure, be happy you're alive, but you DID get shot........

I guess I'll just Fedex it to them. Do I have to pay shipping both ways? Shipping from the Dominican Republic to California won't be too cheap...O god this sucks.

[magik]

i would b*tch at them until they agreed to pay for s&h, it works most of the time.

[MiG-]

:no: :no: :no: :no: Dont send it in. Turn the contrast down. lol. that should work fine.

[insanekiwi]

just rma it.

[+Nik Louch Subscriber²]

Why are you even posting this? Is it not obvious to just RMA it. It has a warrantee, don't toake no for an answer.

[S.MULLA]

definatly faulty-have come accross alot of ipods which have a sraight horizontal line in the centre of the screen. RMA it.

[golazo]

agreed^

[chmsant]

http://depot.info.apple.com/ipod. You MUST setup a dispatch before hand... you cannot just ship it in and expect to get one back, w/o a dispatch. Also... LCD issues are a touchy issue with apple, dont be suprised if they do not repair, and cite User Inflicted Damage (even though you say that you didnt drop)

[dL]

Ask for a 2G replacement ;)

dL