Cannot open folders


Recommended Posts

Everytime I try to open a folder (any folder My Documents, My Computer, Control Panel) the hour glass apears next to my Cursor and then all my desktop icons dissapear. All of my programs are still running, and then my icons come back, just like nothing happened. Last night I guess I installed a Windows Update, when i woke up my computer had restarted. I have ran AdAware, Spy Sweeper, and Norton Anit-Virus. That didn't help. If any one can help me please do.

Link to comment
https://www.neowin.net/forum/topic/333657-cannot-open-folders/
Share on other sites

Logfile of HijackThis v1.99.1

Scan saved at 11:29:47 AM, on 6/18/2005

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Norton AntiVirus\navapsvc.exe

C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Multimedia Card Reader\shwicon2k.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\SlimBrowser\sbrowser.exe

C:\Program Files\AIM\aim.exe

C:\WINDOWS\explorer.exe

C:\Documents and Settings\Owner.POS\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - Default URLSearchHook is missing

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: Class - {6671C461-7CCF-9AA0-86E0-D85FD407E962} - C:\WINDOWS\system32\mfcfl32.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\companion\Installs\cpn1\ycomp5_5_7_0.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll

O4 - HKLM\..\Run: [sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKCU\..\Run: [spySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0

O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll (file missing)

O9 - Extra button: Run InstantGet - {6DDFE91C-A45C-4812-8F57-098932C9D88D} - C:\Program Files\InstantGet\InstantGet.exe (file missing)

O9 - Extra 'Tools' menuitem: &InstantGet - {6DDFE91C-A45C-4812-8F57-098932C9D88D} - C:\Program Files\InstantGet\InstantGet.exe (file missing)

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)

O15 - Trusted IP range: 206.161.125.149

O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_44.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab

O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.com/download.yahoo.com/...utocomplete.cab

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O21 - SSODL: Microsoft DirectXb - {79FEACFF-FFCE-815E-A900-316290B5B738} - (no file)

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe

O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe

O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I can open folders in safe mode

i sometimes get this with certain files in a folder like for example the bf2 demo or the desert combat file. Seems to be if its a file 500 to 600/700 mb in size and i think also the way the exe file has been compiled as well. Not all large files do this but those are the only ones i can think of. If it happens alot move the large files onto a cd/dvd instead

These

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O15 - Trusted IP range: 206.161.125.149
O21 - SSODL: Microsoft DirectXb - {79FEACFF-FFCE-815E-A900-316290B5B738} - (no file)
O2 - BHO: Class - {6671C461-7CCF-9AA0-86E0-D85FD407E962} - C:\WINDOWS\system32\mfcfl32.dll

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • It's not about the amount of work. How can you not know that? Game companies charge what the market will bear, not based on what it cost to make. The market will clearly bear any price for a Mario series game because of the huge number fans across many decades. I don't expect Outer Worlds 2 to support that price point with matching huge sales numbers. I guess we'll know soon enough at release.
    • Windows 10 KB5060534, KB5060532, KB5060530, KB5060529 recovery updates released by Sayan Sen Microsoft this week released Patch Tuesday updates for the month of June 2025 on Windows 10 (KB5060533 / KB5060531 / KB5061010 / KB5060998) and Windows 11 (KB5060842, KB5060999). Alongside that dynamic updates for Windows 10 were also published. This time there were no such updates for Windows 11 which is quite rare. Dynamic updates bring improvements to the Windows Recovery in the form of Windows Recovery Environment (WinRE) updates, also called Safe OS updates, as well as to the Setup binaries in the form of Setup updates. These Dynamic Update packages are meant to be applied to existing Windows images prior to their deployment. These packages include fixes to Setup.exe binaries, SafeOS updates for Windows Recovery Environment, and more. Dynamic Updates also help preserve Language Pack (LP) and Features on Demand (FODs) content during the upgrade process. VBScript, for example, is currently an FOD on Windows 11 24H2. Only recovery updates were released. The changelogs are given below: KB5060534: Safe OS Dynamic Update for Windows 10: June 10, 2025 KB5060532: Safe OS Dynamic Update for Windows 10, version 21H2 and 22H2: June 10, 2025 KB5060530: Safe OS Dynamic Update for Windows 10, version 1809 and Windows Server 2019: June 10, 2025 KB5060529: Safe OS Dynamic Update for Windows 10, version 1607 and Windows Server 2016: June 10, 2025 Microsoft notes that the updates will be downloaded and installed automatically via the Windows Update channel. You can also avail them manually on Microsoft's Update Catalog website: KB5060534, KB5060532, KB5060530, and KB5060534.
    • Hello, I didn't see any replacements listed at https://lian-li.com/product-category/accessories/, but they do have a contact page at https://lian-li.com/contact-us/.  I suspect reaching out to them would produce further information about the availability of a replacement.  Regards, Aryeh Goretsky  
    • I used to always use the WPD app, but I dont really trust it anymore since it hasnt had updates in a long time. Funny thing is, I recently came across a tool literally called 'Crapfixer' and it looks exactly like CrapCleaner 😅 You should check it out, its on GitHub  
  • Recent Achievements

    • Apprentice
      Wireless wookie went up a rank
      Apprentice
    • Week One Done
      bukro earned a badge
      Week One Done
    • One Year In
      Wulle earned a badge
      One Year In
    • One Month Later
      Wulle earned a badge
      One Month Later
    • One Month Later
      Simmo3D earned a badge
      One Month Later
  • Popular Contributors

    1. 1
      +primortal
      555
    2. 2
      ATLien_0
      254
    3. 3
      +FloatingFatMan
      177
    4. 4
      Michael Scrip
      123
    5. 5
      Steven P.
      96
  • Tell a friend

    Love Neowin? Tell a friend!