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My 'Microsoft Never Invents' rant
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By hellowalkman · Posted
Louis Rossmann suing Samsung over "990 Pro SSD warranty scam" by Sayan Sen Back in 2023, if you recall, Neowin reviewer Robbie Khan had a dispute with Samsung over his 990 Pro SSD, which was rapidly losing its health. After significant back and forth, the tech giant had finally released firmware to "stop" the issue. Interestingly, its previous flagship at the time, the 980 Pro was also facing problems leading to two consecutive sets of firmware fixes. Three years later, it looks like a similar conflict has now broken out between tech repair entrepreneur YouTuber Louis Rossmann and Samsung, as it has escalated into a threatened lawsuit after the company allegedly refused to appropriately replace a failing 990 Pro SSD that remained under warranty. According to Rossmann, a 4TB Samsung 990 Pro NVMe SSD purchased for approximately $330 less than two years ago, began experiencing major hiccups and issues, even though he claims it had been operated under ideal cooling conditions. It was installed in a RAID 1 array and cooled by a heatsink and dual high-speed fans. However the drive reportedly started dropping out of the array, exhibiting controller-level failures that eventually became not useable in any meaningful way. Rossmann said Samsung’s support process was marked by delays and confusion from the very start. After initially contacting the wrong regional support channel, he was redirected to Samsung’s memory support division where he submitted detailed diagnostics, logs, and proof of purchase. Rossmann runs a repair company and owns an ACE Lab PC-3000 machine, which is a professional-grade data recovery equipment. As such, he had been confident in his diagnostics. Samsung even seemingly acknowledged that later. Regardless, Rossmann claims that his initial support ticket was automatically closed before a full 24-hour response window had elapsed, forcing him to reopen the case and resubmit documentation. The controversy however intensified further from here after Samsung accepted the drive for warranty evaluation but later returned it with a repair report stating that the drive had passed its testing and that the SSD had been verified as functional. Rossmann strongly disputed those claims citing that his own independent testing on PC-3000 showed write speeds reducing to as low as 40–60 MB/s before the drive failed entirely. Samsung subsequently informed him that the SSD had been reset and reflashed, passing internal stress tests. However, the company also stated that replacement units were unavailable due to an industry-wide memory shortage and suggested that a refund process could be initiated if further testing confirmed the fault. Thus, to settle, the company offered a refund of $330, the amount that was initially paid by him to make the purchase. Here, Rossmann pointed out the seeming hypocrisy of the tech giant as in how no Samsung drive was apparently allocated for warranty replacements, but they were abundantly available for retail sales especially when using business accounts. As you can see, Rossmann is indeed right, there are Samsung 990 Pro 4TB SSDs on Amazon currently for $950 (shipped and sold by first-party Amazon US itself), and they are also available on Samsung's own store too, albeit for an even higher price of $1100. Thus Rossmann argues that Samsung’s inability or unwillingness to provide a replacement while the same model remains available for purchase at significantly higher market prices reflects a failure to honor its warranty obligations. He has issued a formal 60-day notice and says he intends to file suit in Texas small claims court, asserting that companies should face greater costs for denying legitimate warranty claims than for fulfilling them. You can check out the full video titled "Samsung's 990 Pro SSD warranty policy is a scam; I'm taking them to court," at the link below. Source and image: Louis Rossmann (YouTube) As an Amazon Associate we earn from qualifying purchases -
By +pmrd · Posted
Was it too much to ask to show the icon in this article? -
By Case_f · Posted
Frankly, I blame whoever is writing such articles. "A big improvement/update and/or new feature is now available to everyone! Also, use this unofficial tweak tool to enable it because it actually isn't available to you yet officially and might not in fact even be entirely ready or whatever, hence why it is perhaps not enabled for you*. But it's great and you should enable it!" I mean there's nothing wrong with sharing info about some feature you might need to enable via unofficial means, of course. It's just that these articles tend to essentially end up being two news pieces in one, and one of them tends to be a bit misleading. (*Yes, yes, the "it's a controlled rollout!" thing. Not a fan of that one either. The argument, not the actual rollout.) -
By wrack · Posted
Thank you. Will do. I read in the release notes that editor config might be at play here. -
By eiffel_g · Posted
Actually, I think even Microsoft doesn't know how to control it
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tapo
For context, this was supposed to be part of the IE 7 public preview released thread. It seems this is too big for that section, so I'll post it here.
And for the record, Xbox Live was a good idea. I'm not a blind troll or anything.
Yeah, Microsoft intended to make search faster by overhauling the filesystem by adding another layer. "WinFS", which ran on top of NTFS (Which is an actual filesystem) was intended to make searches easier.
Of course, it was never implemented, so it doesn't really count. If you think unimplemented things count, it used used Apple's concept of 'stacks', saved searches that behave as folders. They patented it in the mid 90's. WinFS was designed to use stacks all around the filesystem, not just for quick search.
When it comes to desktop search, I honestly don't know (probably a Windows shareware vendor), but Google's attempt at Google Desktop Search, was to create an index beforehand, so searches didn't take so long. It also searched inside files so you didn't need to know the file's name. MSN Desktop Search, aside from copying the name "Desktop Search", was a direct ripoff. Apple's "Spotlight" search, was jumping into the game. Bringing back stacks, and adding the same type of quick searches GDS was well known for.
Back in its heyday, RealAudio/RealPlayer was actually pretty good. Quicktime had been out for a number of years, for Mac OS as well as Windows. What is now known as Windows Media Player used to be "Video for Windows", and used the avi container. Video for Windows was essentially a copy of Quicktime. When streaming video became more popular than local video, Microsoft rebranded it.
And Windows media only 'works' if you're running a Windows-based PC. Whereas Real has good software for the Mac and Linux, Microsoft did a horrible job on the Mac player, eventually contracting an outside company to turn it into a quicktime plugin. They don't support Linux at all.
What? Are you kidding me? Microsoft has always copied Apple when it comes to user interfaces, and it became really blatant when they were working on Windows 3.0, when they even hired Susan Kare (designer of the Mac OS icons) to do the Windows 3.0 icons as well. Windows 95 is also a copy (move the start menu to the top of the screen, make the cursor black, and the icons to the right hand side rather then the left).
They also only started codenaming their user interfaces starting with Windows XP, which is the only time they changed it in years (and was right after OS X came out). OS X's UI, codenamed Aqua, was suddenly met by OS XP's UI, codenamed Luna.
And hell, if you still don't believe me, there's even a video showing how much of a ripoff the Vista UI is.
Actually, they were both pretty terrible (Anyone remember Netscape's <blink> tag?) but Microsoft had, and continues to have, a fear that if something is used worldwide and open, then Microsoft's dominance will begin to slip. Remember, they only made a clone of CP/M, and got to where they are today though no-good business tactics (as well as illegal) and being in the right place at the right time.
Netscape, being very popular and available for Mac, Windows, and Unix systems, is seen as a threat. So, after licensing the original Mosaic code from Spyglass, they build IE. Of course, they never paid Spyglass a dime, but that's another story.
So they take IE, mold it into Windows as much as possible, then force it on their users in Windows 98, saying it cannot be removed (though it could, and Microsoft got burned for that).
The hope is, if everyone's running IE and viewing ActiveX websites, instead of Netscape and Java, then nobody could use another OS if they wanted to use the web.
ActiveX didn't catch on as well as they hoped, since Java was popular for the language, as well as applets. So they make their own JVM (Java Virtual Machine) which is shipped with Windows. The Microsoft JVM is incompatible and does not follow the specifications that Sun licensed them the technology under, meaning MSJVM applets wouldn't run on other JVMs for other platforms. When that failed (Sun sued and won), Microsoft makes a clone. C# and .Net CLR to replace Java and the JVM.
And that, ladies and gentlemen, is why I do not like Microsoft.
Edited by tapoLink to comment
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