Print Spooler Service Not Running


Recommended Posts

Hello Everyone!

I would greatly appreciate some help with this issue trying to install a printer that I had previously installed.

I have two printers, both of which were previously installed on my computer. However now when I go to install the drivers, I get an error message stating "Operation could not be completed. The print spooler service is not running."

I have no idea where to start to fix this problem, but I desperately need my printer up and running. Any help would be GREATLY appreciated. Thank you in advance, and I will answer any other questions I can about the problem.

James

Link to comment
https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/
Share on other sites

I should add I tried going into admin tools, then services from the control panel. I tried to start the print spooler from there and it gives me the error "Could not start the Print Spooler service on local computer. Error 1068: The dependency service or group failed to start"

I'm at school so I can't walk though the steps but it gos something like...

right click on my computer -> select manage -> one should be services and something (or something like that) open that and go to services -> find the printer spool service and right click on it -> click on properties -> in the printer spool service properites click the "Start" button and also under a drop down menu change it from "Disabled" to "Automatic"....

Your problem should be fixed.

Edit: ok I diden't see your second post.... try just setting it to "Automatic" in the drop down menu and then restart your computer.... Thats all i've got.

Error 1068: The dependency service or group failed to start

The Dependencies tab for the print spooler service only shows the Remote Procedure Call (RPC) service. If that service wasn't running you would have more problems than just you printer not working. Is the Remote Procedure Call Service started and set to automatic?

Edited by Ned
  • 3 weeks later...

Try this - I was having exactly the same problems as you - this fixed it in seconds!

Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this:

1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt"

2. key in the following:

sc config spooler depend= RPCSS

(note there is no space between the depend & the = but there is a space after the = before the RPCSS)

3. press Enter.

This will probably leave the Lexmark printer non-functional but at least allow printing to other printers.

4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer

  • 1 year later...

Hi Juliet,

I do not know if you are still on the same address, but I'll try anyway. I have a problem with the printer Lexmark 3100 all in one series. when I tryed to print a document from internet, I've got message communication problems

I could not print even regular documents, not from internet. I removed printer software and tryed to reinstall, but I've got a message print monitor can not be detected. Could you please help me with your advose.

I was using your sugesstion explained below and worked perfectly fine, so thought you may dealt with this one. I apppreciate your help.

Try this - I was having exactly the same problems as you - this fixed it in seconds!

Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this:

1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt"

2. key in the following:

sc config spooler depend= RPCSS

(note there is no space between the depend & the = but there is a space after the = before the RPCSS)

3. press Enter.

This will probably leave the Lexmark printer non-functional but at least allow printing to other printers.

4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer

Edited by zeljko
  • 3 weeks later...
  • 5 weeks later...

Just found advice that suggested uninstalling Adobe Reader. I did this and the problem with the spool has vanished. I've installed the Foxit pdf reader instead. Read comments that said problem did not occur in other browsers like Firefox or Mozilla, only in IE.

I wonder if it also only occurs in protected mode. Anyway, uninstall Adobe, restart the print spool in the services menu and cross your fingers.

Not sure why Adobe conflicts with IE7.

  • 2 years later...

Hi Juliet. I signed up for an account here for the sole purpose of saying THANK YOU! After spending 2 hours trying to resolve this issue and finding all the same responses, I finally happened across yours that worked in my case. Apperent they person's laptop I was working on had a LexMark printer installed at one point and that is what was dorking everything up when I tried to install a new HP.

Disabling the LexMark service resolve the issue.

Thanks!!

LedMatrix

Try this - I was having exactly the same problems as you - this fixed it in seconds!

Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this:

1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt"

2. key in the following:

sc config spooler depend= RPCSS

(note there is no space between the depend & the = but there is a space after the = before the RPCSS)

3. press Enter.

This will probably leave the Lexmark printer non-functional but at least allow printing to other printers.

4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • WSCC - Windows System Control Center 10.0.3.8 by Razvan Serea Windows System Control Center is a free, portable program that allows you to install, update, execute and organize the utilities from various system utility suites. WSCC can install and update the supported utilities automatically. Alternatively, WSCC can use the http protocol to download and run the programs. WSCC is portable, installation is not required. Extract the content of the downloaded zip archive to any directory on your computer. Free for personal use. The setup packages and updates are downloaded directly from their author's website! This edition of WSCC supports the following utility suites: Windows Sysinternals Suite (including support for "Sysinternals Live" service) NirSoft Utilities Mitec and more... WSCC - Windows System Control Center 10.0.3.8 changelog: [NEW] update progress is now visible on the Windows taskbar [FIXED] fixed an issue with the Update dialog [FIXED] minor fixes Download: WSCC (64-bit) | 5.4 MB (Free for personal use) Download: WSCC (32-bit) | 6.3 MB View: WSCC Homepage | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • The level of stupidity at Google and Microsoft is beyond belief. All they are doing by killing this is forcing people to jump over to Firefox and ditch them all together, therefore giving Firefox the market boost it needs to finally crush them all in the end.
    • HWMonitor 1.64 by Razvan Serea HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed. The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature. Special hardware monitors such as abit® uGuru and Gigabyte® ODIN™ power supplies serie are supported too. HWMonitor 1.64 changelog: Intel Arc G3 & G3 Extreme (Panther Lake). Intel Core Ultra 5 250KF Plus (Arrow Lake Refresh). AMD Ryzen 7 7700X3D (Raphael). AMD Ryzen AI Max+ 495, 492, 488 (Gorgon Halo). AMD Ryzen AI Max 490, 485 (Gorgon Halo). AMD Ryzen AI Max PRO 495, 490, 485, 480 (Gorgon Halo). AMD Ryzen 9 9950X3D2 (Granite Ridge). AMD Ryzen 9 PRO 9965X3D, PRO 9945 (Granite Ridge). AMD Ryzen 7 PRO 9755, PRO 9745 (Granite Ridge). AMD Ryzen 5 PRO 9645 (Granite Ridge). AMD Ryzen AI 7/PRO 450G/GE (Gorgon Point 2). AMD Ryzen AI 5/PRO 440G/GE (Gorgon Point 2). AMD Ryzen AI 5/PRO 435G/GE (Gorgon Point 3). Support of HUDIMM and HSODIMM memory modules. New themes. New real-time graphs. Download: HWMonitor 1.64 | 3.4 MB (Freeware) Download: Portable HWMonitor 1.64 | 2.7 MB View: HWMonitor Homepage | Screenshot Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • I have had a request since 2017 and so have many others that requested too and nothing has been done about it except its on our list to do.
    • I think it might be behind the trailer park amusements?
  • Recent Achievements

    • One Month Later
      Clizby earned a badge
      One Month Later
    • One Month Later
      Timaximus earned a badge
      One Month Later
    • Week One Done
      Timaximus earned a badge
      Week One Done
    • Rookie
      FBSPL went up a rank
      Rookie
    • First Post
      davidbazooked earned a badge
      First Post
  • Popular Contributors

    1. 1
      +primortal
      497
    2. 2
      PsYcHoKiLLa
      172
    3. 3
      +Edouard
      163
    4. 4
      Steven P.
      86
    5. 5
      ATLien_0
      77
  • Tell a friend

    Love Neowin? Tell a friend!