Jimmylions Posted March 22, 2006 Share Posted March 22, 2006 Hello Everyone! I would greatly appreciate some help with this issue trying to install a printer that I had previously installed. I have two printers, both of which were previously installed on my computer. However now when I go to install the drivers, I get an error message stating "Operation could not be completed. The print spooler service is not running." I have no idea where to start to fix this problem, but I desperately need my printer up and running. Any help would be GREATLY appreciated. Thank you in advance, and I will answer any other questions I can about the problem. James Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/ Share on other sites More sharing options...
Jimmylions Posted March 22, 2006 Author Share Posted March 22, 2006 I should add I tried going into admin tools, then services from the control panel. I tried to start the print spooler from there and it gives me the error "Could not start the Print Spooler service on local computer. Error 1068: The dependency service or group failed to start" Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587337103 Share on other sites More sharing options...
SnowRanger13 Posted March 22, 2006 Share Posted March 22, 2006 I'm at school so I can't walk though the steps but it gos something like... right click on my computer -> select manage -> one should be services and something (or something like that) open that and go to services -> find the printer spool service and right click on it -> click on properties -> in the printer spool service properites click the "Start" button and also under a drop down menu change it from "Disabled" to "Automatic".... Your problem should be fixed. Edit: ok I diden't see your second post.... try just setting it to "Automatic" in the drop down menu and then restart your computer.... Thats all i've got. Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587337124 Share on other sites More sharing options...
webeagle12 Posted March 22, 2006 Share Posted March 22, 2006 Go to Control Panel >> Performace and Maintenance >> Administrative tools >> Services. Find that service and change it to automatic. All the windows services ( also can be seen Windows Task Manager) can be managed here. Very good tool to know. Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587337146 Share on other sites More sharing options...
JiveMasterT Posted March 22, 2006 Share Posted March 22, 2006 see if this works... go to start, run and type: net start "print spooler" tell me if that works. Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587337152 Share on other sites More sharing options...
+Neyht Subscriber² Posted March 22, 2006 Subscriber² Share Posted March 22, 2006 (edited) Error 1068: The dependency service or group failed to start The Dependencies tab for the print spooler service only shows the Remote Procedure Call (RPC) service. If that service wasn't running you would have more problems than just you printer not working. Is the Remote Procedure Call Service started and set to automatic? Edited March 22, 2006 by Ned Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587337165 Share on other sites More sharing options...
Juliet Posted April 10, 2006 Share Posted April 10, 2006 Try this - I was having exactly the same problems as you - this fixed it in seconds! Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this: 1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt" 2. key in the following: sc config spooler depend= RPCSS (note there is no space between the depend & the = but there is a space after the = before the RPCSS) 3. press Enter. This will probably leave the Lexmark printer non-functional but at least allow printing to other printers. 4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-587402027 Share on other sites More sharing options...
zeljko Posted June 29, 2007 Share Posted June 29, 2007 (edited) Hi Juliet, I do not know if you are still on the same address, but I'll try anyway. I have a problem with the printer Lexmark 3100 all in one series. when I tryed to print a document from internet, I've got message communication problems I could not print even regular documents, not from internet. I removed printer software and tryed to reinstall, but I've got a message print monitor can not be detected. Could you please help me with your advose. I was using your sugesstion explained below and worked perfectly fine, so thought you may dealt with this one. I apppreciate your help. Try this - I was having exactly the same problems as you - this fixed it in seconds!Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this: 1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt" 2. key in the following: sc config spooler depend= RPCSS (note there is no space between the depend & the = but there is a space after the = before the RPCSS) 3. press Enter. This will probably leave the Lexmark printer non-functional but at least allow printing to other printers. 4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer Edited June 29, 2007 by zeljko Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-588663156 Share on other sites More sharing options...
gbbrown47 Posted July 17, 2007 Share Posted July 17, 2007 I tried all that and it my printer is still not working. Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-588710900 Share on other sites More sharing options...
Chocker Posted August 16, 2007 Share Posted August 16, 2007 Just found advice that suggested uninstalling Adobe Reader. I did this and the problem with the spool has vanished. I've installed the Foxit pdf reader instead. Read comments that said problem did not occur in other browsers like Firefox or Mozilla, only in IE. I wonder if it also only occurs in protected mode. Anyway, uninstall Adobe, restart the print spool in the services menu and cross your fingers. Not sure why Adobe conflicts with IE7. Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-588784351 Share on other sites More sharing options...
ledmatrix Posted March 19, 2010 Share Posted March 19, 2010 Hi Juliet. I signed up for an account here for the sole purpose of saying THANK YOU! After spending 2 hours trying to resolve this issue and finding all the same responses, I finally happened across yours that worked in my case. Apperent they person's laptop I was working on had a LexMark printer installed at one point and that is what was dorking everything up when I tried to install a new HP. Disabling the LexMark service resolve the issue. Thanks!! LedMatrix Try this - I was having exactly the same problems as you - this fixed it in seconds! Some Lexmark printer drivers install a service called LexBCES, and make the spooler dependent on that service. There seem to be a number of cases where the LexBCES service gets hung, and that then blocks the spooler from starting. To fix this: 1. open a Command Prompt window (Go to "start" "all programs" "accessories" "command prompt" 2. key in the following: sc config spooler depend= RPCSS (note there is no space between the depend & the = but there is a space after the = before the RPCSS) 3. press Enter. This will probably leave the Lexmark printer non-functional but at least allow printing to other printers. 4. Contact Lexmark support or visit www.lexmark.com to get an updated version of the Lexmark printer driver if you still need to use a Lexmark printer Link to comment https://www.neowin.net/forum/topic/445246-print-spooler-service-not-running/#findComment-592368794 Share on other sites More sharing options...
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