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A demilitarized zone (DMZ) is when you instruct the router to allow ALL incoming traffic to your machine. This is obviously dangerous, and should be only used in an extreme situation.

and as others here have said, its definetly some other software blocking it, disable your 3rd party firewall and windows firewall and then try.

And as I've already stated, I can log on to my computer through the LogMeIn service. So some ports must be forwarding properly...right?
NO! This is not how the logme in service works.. Your computer is making a connection to them.. To connect to your system from the internet - you go to the logme network - and go thru the connection your machine made outbound..

This is how they get past corp firewalls, and allow people too stupid to setup a simple forward, or know what their Public IP is to connect to their machines.. Its VNC for IDIOTS if you ask me ;) hehehe

? for you -- do you have another machine on your network, a friends laptop, something that you can plug into the same router an try to access whatever services your trying to use.. ie Remote Desktop, etc.

Since you state you have NO other devices.. Did you check your routers internet IP.. is it public? Your not using a Proxy.. How do you know what your public IP is.. to try an connect to your services from outside? Its quite possible if using a proxy that if you go to somewhere like canyouseeme.org that it could be seeing your proxies IP.

I would assume by going to IP Chicken that they provide me with my public IP. Is this what you're talking about, or is there another public IP that you're speaking of.

I am not using a proxy.

And no, "Public LAN" is not enabled on my router, and I don't think it's suppose to be.

I do want to correct myself, there is one other computer connected wirelessly to my router. I will take your advice and attempt to forward ports on that machine and see if I can RD to it.

Do you receive a login screen at all when you connect to the remote machine?

Last time I checked, it was required that the account you're attempting to login to on the remote machine must have a password...

I'd recommend trying hamachi too... works wonders for me.

Nope, no login screen.

Yes, I have a password.

The topic of this thread probably needs to be changed, because until I can properly forward port 3389, I won't be able to RD. :-(

Go to:

http://www.portforward.com/english/routers...nk327Windex.htm

You will see "Your external IP address is : xx.xx.xxx.xxx"

post-78314-1176342381_thumb.jpg[

That should be your modem's IP address. Now just follow the instructions and you should be all set:

http://www.portforward.com/english/routers...ote_Desktop.htm

Also I recommend DynDNS that was posted before. Help out a lot when your modem's IP address changes.

You do not have to FORWARD anything for the other machine on your network to access your machine.. You state your IP was 192.168.1.47... ok so your other machine is say 192.168.1.48

From this machine can you access your remote desktop to 192.168.1.47??

If NOT -- then you clearly have something blocking it on your machine - or its not even running, etc..

You do not have to FORWARD anything for the other machine on your network to access your machine.. You state your IP was 192.168.1.47... ok so your other machine is say 192.168.1.48

From this machine can you access your remote desktop to 192.168.1.47??

If NOT -- then you clearly have something blocking it on your machine - or its not even running, etc..

Yea it's looking like that's going to have to be the next step. That will at least tell me whether not not it's my router or my machine.

And I have the router firewall disabled as well.

Thank you everyone for your help.

You do not have to FORWARD anything for the other machine on your network to access your machine.. You state your IP was 192.168.1.47... ok so your other machine is say 192.168.1.48

From this machine can you access your remote desktop to 192.168.1.47??

If NOT -- then you clearly have something blocking it on your machine - or its not even running, etc..

I think thats the ip address his router is giving his computer, he needs the ip address of his modem so it can forward it to his computer. The computer he is trying to conntect to at home is not on the same network the computer he is trying to connect from which is at his school. Now if he lived in the dorms like I did then yea he doesnt need to port forward anything.

Doli, did you read what Budman was referring too? He said connect from another machine on his network to verify RDP is working. Start there to see if he can connect, if he can't he has something configured wrong on his computer since this wouldn't be going through any firewalls. If he is able to connect but not from a remote computer at school, then

1) His port forwarding on router is not configured correctly

2) He's using the wrong ip (www.whatismyip.com

3) School's firewall is blocking outgoing ports - i know we block outgoing ports also except 443 and 80 and restrict port 21 to specific PC's who need it.

Doli, did you read what Budman was referring too? He said connect from another machine on his network to verify RDP is working. Start there to see if he can connect, if he can't he has something configured wrong on his computer since this wouldn't be going through any firewalls. If he is able to connect but not from a remote computer at school, then

1) His port forwarding on router is not configured correctly

2) He's using the wrong ip (www.whatismyip.com

3) School's firewall is blocking outgoing ports - i know we block outgoing ports also except 443 and 80 and restrict port 21 to specific PC's who need it.

Ok, did'nt catch that and its a good idea if he has another computer on that network :blush:

If the ports are blocked is there a way to change the Remote Desktop listing port number to 443?

Edited by Doli

I know you said you already use LogMeIn - as do I, why do you think its funky? aside from the free version not offering file transfers (this limitation can be overcome by Hamachi) I have always found Windows RDC to be slow, unresponsive and it randomly doesn't work, just like you are experiencing now.

As for LogMeIn, I have yet to have a single problem with it. I find it to be very fast, reliable and I know someone said it was VNC for dummies - well I guess you better call me a dummie...

Personally I like programs that JUST WORK, with no mucking about, no settings to have to 'manually configure' or that require me to open ports (and thus create a potential security risk for my PC).

LogMeIn (paired with Hamachi for file transfer) is absolutely the way to go - what about it doent you like?

Also you need to look at what you actually want to do, do you want complete control over your computer ot just access to files?

Perhaps there is a solution that doesn't involve LogMeIn or the (crappy)Windows RDC??

Dan

I know you said you already use LogMeIn - as do I, why do you think its funky? aside from the free version not offering file transfers (this limitation can be overcome by Hamachi) I have always found Windows RDC to be slow, unresponsive and it randomly doesn't work, just like you are experiencing now.

As for LogMeIn, I have yet to have a single problem with it. I find it to be very fast, reliable and I know someone said it was VNC for dummies - well I guess you better call me a dummie...

Personally I like programs that JUST WORK, with no mucking about, no settings to have to 'manually configure' or that require me to open ports (and thus create a potential security risk for my PC).

LogMeIn (paired with Hamachi for file transfer) is absolutely the way to go - what about it doent you like?

Also you need to look at what you actually want to do, do you want complete control over your computer ot just access to files?

Perhaps there is a solution that doesn't involve LogMeIn or the (crappy)Windows RDC??

Dan

Eh. It doesn't bug me too much. What does bug me is when websites like canyouseeme.org say that my F***ING ports aren't opened. I'd AT LEAST like my uTorrent port to be open so I can get better download speeds. But thank you for your input. :cool:

So have you tried to connect to from the other machine yet?? What that would take like 3 seconds to check out!

As to the person suggesting you change the port remote desktop listens on.. There is NO need to do that, unless his router does not support changing the port at the nat.. Most any decent one would..

I for example I forward port 21 on the outside of my router to my slingbox 5001.. since work has port 21 open outbound for ftp.

Lets not worry about the schools firewall just yet.. Since that has little to do with what canyouseeme.org says from his house..

Since he states it use to work.. Then either his forwards are not right -- ie forwarding to 192.168.1.46 when his address is 47, etc.. which is quite possible and would explain everything he has mentioned.. Use to work - just stopped, etc.. Or he has a software firewall running on his machine.

Its not rocket science.. its a few simple settings... Or maybe his ISP is blocking all inbound ports? Again this would explain his probelm.

Thanks for following up on this BudMan. Sorry I just got home from work and had been testing my router settings using LogMeIn =P.

I attempted to check canyouseeme.org on my mom's pc, and it also came up saying the ports were not open. So it's not my computer.

I'm going to contact Verizon tomorrow and see what the deal is. There's no reason my router would crap out only regarding port forwarding, no way.

Thanks for following up on this BudMan. Sorry I just got home from work and had been testing my router settings using LogMeIn =P.

I attempted to check canyouseeme.org on my mom's pc, and it also came up saying the ports were not open. So it's not my computer.

I'm going to contact Verizon tomorrow and see what the deal is. There's no reason my router would crap out only regarding port forwarding, no way.

he was telling you to try to do a remote desktop connection between your machine at home and another on the same network as your machine at home (like your mom's). This is a quick, sure-fire way to see if it's the router having a port issue (or the ISP being dumb) or if it's a problem with your computer.

Going to canyouseeme.org from ANY computer on your network will give the exact same results, so it's a worthless test in that regard (heck, I don't even like that test for anything)

I attempted to check canyouseeme.org on my mom's pc, and it also came up saying the ports were not open. So it's not my computer.
And did you change all the forwards on your router to forward to your mom's PC? Does your mom's machine have these services running that your trying to forward to her machine? Remote Desktop? p2p, what??

Please Post the screen shots from your router of your port forwards.. From your statement you tested from your moms computer, I get the funny feeling you do not understand how a port forwards works. Or your forgetting to post info, ie like how you changed the forwards on your router to point to your moms IP before you checked with canyouseeme.org

How does that check rule out a software firewall?? Even if you made the changes on your router? Your mom could have one as well..

This type of issue comes up A LOT around here, here Let me dig up one of the past threads where I walked a person thru doing a TEST of a port forward.

Here you go

https://www.neowin.net/forum/index.php?show...;hl=portforward

Post number #15 walks you thru testing a port forward with just simple telnet..

Please post the results of doing this test! And screen shots of the forward screens from your router.

edit: Not 100 sure on that thread what the users issue was, but since he left his router wide up to remote admin with the default password.. I was able to get onto his router.. And I could not ping his machine from the roueter - so seemed quite clear his machine was running a software firewall!

Edited by BudMan

HOLY **** OMG WTF......FINALLY!

I referred to that other post you had a link to. Figured it had to be some service running on my system.

Went through every service listed in administrative tools. First I went through the things that were stopped, to see if there was some service I needed to start. No luck. Then I went through the started services, and when I got to "Cisco Systems, Inc. VPN Service", I looked at the details and hit the "Dependencies" tab, and saw that it depended on "TCP/IP Protocol Driver" and "IPSEC Driver" (which I had read earlier is some sort of security feature that can block ports). Disabled that bitch and TADAAAA, uTorrent Port Checker gives me that green "OK!" that I had missed oh so dearly.

Thanks so much BudMan, as well as the rest of you.

I had installed my university's VPN client a few weeks ago. If anyone has an explanation as to why this was blocking my ports, please let me know :D.

Well most likely by default when you install the Cisco VPN client it will turn on its Firewall.. Was not the ? "any type" of firewall or security software that might be running on your machine brought up multiple times? ;)

Which is why we called for testing from another machine on your network as well ;)

vs disabling service(s) that will be required for your use your VPN, an that you clearly do not undestand what thy do ;) I would suggest you just turn off the firewall part of your vpn software.

post-14624-1176473925.jpg

post-14624-1176474196.jpg

Which reminds me I should update my client ;) I know 5 is out..

By default as well when your connected to the VPN your machine would not use any other connection other than the VPN, so if your connected to the VPN your port forwards would not work either. Keep that in mind as well, unless of course the forwarded traffic was coming from the VPN connection - unlikely.

This setting to allow for split tunnel type access would be controlled by the VPNC, ie your school would have to set if you can split tunnel or not.

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Setup BIOS The F4-425 Pro includes an Aptio BIOS from American Megatrends [1, 2], and you can setup pretty much everything here including the boot order, which is locked to the UEFI OS, however above that choice you can enable or disable booting to the USB bootloader so this would still allow you to switch to a USB stick with an alternative bootloader and boot from it, or disable it to instead always start from the first disk with an OS installed on it. Initial Setup Setup is roughly the same as the F4-425 Plus, along with the new TOS 7 setup dialogs, so there will be no surprises here. Upon connecting to the LAN and booting up, the F4-425 Pro can be reached by navigating to http://tnas.local. If that doesn't work, you can use the local address assigned via DHCP, which you can find using the TNAS PC desktop application, which is essentially a TerraMaster NAS finder. The setup process is pretty straightforward, through a wizard, and in full below: TOS 7 Initialization As you can see, TOS 7 received a new coat of paint, and the initialization requires fewer interactions. Happily, TOS no longer decides to throw all disks into the same Storage Pool; 2.5-inch HDDs are allocated into Storage Pool 1. This is because two of the HDDs are allocated to hold system files. Previously (with TOS 5 and 6), if you pre-installed HDDs and SSDs, they were all placed into Storage Pool 1, even if you did not select the SSDs for inclusion during the onboarding. TOS 7 Setup On first boot, there is a tutorial and some steps to take to harden the TNAS (or not), which includes an immediate update from TOS 7.0.0616 to 7.0.0706, of which the changelog screenshot is also included in the above gallery. It must be noted that the Security Advisor still contains (in my opinion) a pretty major bug in that if you enable SPC and then do the required rebooting, the Security Advisor still says that SPC is disabled. TerraMaster provided the following statement about it: It is disappointing that TOS 7 has been in beta since December, and this OOBE issue is still there. Shutdown option has moved Instead of a Taskbar option to manage the NAS, all of these options have been moved to the Control Panel, initially I did not see it and my contact had to show me how to power off the F4-425 Pro. To logout, reboot or power off you can find those controls at the top right of the Control Panel. It is also possible to power off through the TNAS mobile app beta. Storage setup Above, you can see the steps I took to create the Storage Pools and Volumes. I made a second Storage Pool using TRAID on two 4TB MP44Q SSDs (which, in this instance, is similar to RAID 5), and finally, I added the 250GB 970 Evo Plus drive as Hyper Cache on Storage Pool 1 in Balanced mode. Registering If you decide not to lock down the F4-425 Pro in Security Isolation Mode (blocking all external connections), then you could set up a TNAS device ID through the Remote Access setting in the Control Panel (which must be unique). This works in combination with an online TerraMaster account. TOS 7 TNAS Online Creating a TerraMaster account and linking the device online activates the warranty when you provide proof of purchase and the serial number, but it also gives you access through the TNAS mobile app, which allows you to complete certain operationsб including powering off and restarting the NAS remotely. A TNAS mobile update is required to gain access through TOS 7, and this is provided on the TerraMaster website, as it is not yet on Google Play. The app is evolving all the time and has made leaps and bounds since I first started reviewing TerraMaster devices almost three years ago. It is not quite there yet if you are comparing the likes of Synology, which, sadly, a lot of users online do all the time. OpenClaw setup One of the main selling points of the new F4-425 Pro is the inclusion of OpenClaw, with TerraMaster claiming that it is "powered by the world's first AI-native TOS 7 OS, supporting local-first smart workflows and independent data control." However, I immediately ran into problems trying to enable OpenClaw. After waiting 20 minutes at the "Enabling" message of the OpenClaw app following installation, I decided to do some searching online and discovered that it couldn't complete the installation process due to SPC being enabled, which is something TOS 7 immediately recommends to be enabled on first boot. SPC for NAS (TOS 7) is basically the same principle as UAC in Windows; it blocks executables from being launched by non-Super Users. After reaching out to my contact about these issues, I received the following response: Anyway, this only became clear when I closed the OpenClaw app screen and clicked on the OpenClaw icon in the taskbar; that is when I saw the message about disabling SPC. I think, due to the fact that this is a requirement, this should be a prompt during the installation process, not when closing the App Market and then trying to launch OpenClaw. There's also no 'Getting started' guide for people like me who have never used OpenClaw. I tried to add an LLM and discovered the tutorial led nowhere. That's when I started looking around the official TerraMaster forums, and I found a guide that helpfully explains that you won't get anywhere with OpenClaw unless you have a paid plan, which is disappointing because I imagined there would be an option to use a local LLM as I do in SubtitleEdit with Whisper-XXL. In addition, with the marketing imagery on the official site, it says that the OpenClaw feature is "all processed 100% locally for absolute privacy." which led me to believe that I could install a local LLM, not one that required paid tokens. In any case, TerraMaster does not provide guidance for this new feature, which was also a selling point of the F4-425 Pro! My contact also provided clarification about the above points I raised with TerraMaster Since it is not in the scope of the review to add paid services, I'll leave that to the people who are more qualified with OpenClaw. F4-425 Pro Surveillance App TOS also comes with a Surveillance app, which is not installed by default; it can be found in the App Market recommended section. In addition, after installing, it doesn't drop a shortcut on the Desktop or top taskbar, but you can "Send to Desktop" from the App Market listing for the app for a quick way to open it. Adding my Reolink POE doorbell camera was painless. TerraMaster doesn't appear to have a repository of preconfigured cameras; instead, the camera must be added using ONVIF or RTSP. No mobile Surveillance app TerraMaster still doesn't have a dedicated Surveillance app, although from searching online, Surveillance can be used and managed through the TNAS mobile app. I tried this with the updated TNAS mobile app beta in combination with TOS 7 and got a message that Surveillance was "Only accessible through web browser," so I reckon this must be limited to the stable versions of TOS 6 and the mobile app. More quirks In addition, whenever I minimized the Live View window in the browser Surveillance app, the feed appeared to switch to the Low-bandwidth stream, and there was no way to get the High-quality stream back. To get the High-quality stream back, I had to close Live View and then reopen it. Benchmarking A pretty cool feature of the TOS 7 is that it allows you to install directly to the NVMe M.2 SSD. In order to do that, you would have to leave out any HDDs during initialization, and even then, the system partitions are always written to two HDDs when they are eventually added. With three NVMe slots, this also gives an interesting scenario where you could build a TRAID storage Pool for installing all your apps and Docker on, and keep the third for SSD cache on the HDD pool. Limitless options! SATA PCIe 3.0 X1 A CrystalDiskMark test on a mapped network drive from within a Windows 11 25H2 PC (image above) connected over a 5 GbE hub was well within acceptable ranges. Although the read result on SATA was a little less than with the F4-425 Plus, for some reason, while writes were generally better. SATA PCIe 3.0 X1 I also ran the NAS Performance tester, which tests the link speed performance. As you can see, it pretty much maxes out the 5GbE connection. Of course, you can also opt to bond the two 5 GbE connections for a bit more umph, but I didn't do that. TOS 7, which, as of testing, is still in Beta, comes with an App Center that has a bunch of handy programs you can install right off the bat, such as Emby, Plex, Docker, as well as in-house Backup and Surveillance solutions. As you can imagine, any media streaming services you would want to host off the F4-425 Pro will work great, thanks to the Intel Core N350 CPU and its 16 GB of DDR5 memory. Accessing from mobile is only possible if Security Isolation Mode is disabled, which can put your NAS at risk from external sources, so there was no way to access it from the TNAS Mobile app. It's also quiet. I had this sat next to my computer on my work desk for the past week, and I did wonder if the noise I was accustomed to with NAS devices would annoy me, but all I could hear was a soft whirring of the rear fan (which was a little annoying) when the disks were not actively copying or reading data. Conclusion So what have I learned? Unfortunately, this release raises a few important questions and concerns that I feel haven't been adequately addressed. What I didn't like Our variant shipped with TOS 7 beta, and it's advised not to use it in a production environment. I feel that's a bit limiting on an $800 device. The mobile app is also still in beta and does not support some of the first-party apps, like Surveillance, and it still has quite a few bugs. I am a bit confused about the OpenClaw marketing along with the F4-425 Pro. I feel like that if it's going to be a main selling point, then offer official guidance on how to get started with it. TerraMaster recommends enabling SPC, but then markets the NAS for use with OpenClaw, which requires disabling SPC to be able to use it, opening up genuine security concerns for the NAS; and that's before you get into the security concerns of OpenClaw itself. Of course, the above issues won't be a problem if you decide to install something else on it, or even go back to the stable TOS 6. I wish TerraMaster had just given TOS 7 as opt-in rather than shipping with it. TOS 7 has been available as a preview since December 2025 (so well before my last TerraMaster review), and according to a thread on Reddit where a user shared a screenshot from the TerraMaster Facebook page, it is scheduled to launch today, June 23, but there's nothing about that in the TerraMaster news blog. My contact confirmed over email that TOS 7 exits beta today. The rubber feet also deserve a mention as they continue to be a problem, with them coming unstuck the moment you shift the F4-425 Pro anywhere on your desk. What I liked What it comes down to, though, aside from what I already mentioned, you are still getting a quality, affordable device here, so recommending it will depend on the individual's use case. If you're just looking for a relatively small NAS device to manage virtual machines on, backup your files, and take care of your home theater streaming, then it is a great device that will certainly futureproof you for some time. It provides good performance, takes up little space, and is, on the whole, very quiet. Four bays afford proper redundancy using TRAID or RAID 5, and you can even expand on storage capacity by adding the 2-bay D5, or 4-bay D8 Hybrid DAS over a USB 3.2 (10Gbps) link. Considering the 2024 releases were more about power, with the likes of an Intel Core i5-1235U high-end laptop CPU under the hood, I asked my contact last time if we could expect more of the same in higher-end models and was told: It makes a lot of sense to use Intel's N350 chip inside a NAS; it is more than capable of doing what the F4-425 Pro is intended for, media streaming and backup. The only downside is still the clear lack of community and even staff support on the official forums. In the past, I have had topics go unanswered for days, or there would be generic-type "we've noted this and passed it onto our developer team" type responses. Along with the other things I mentioned, it all ends up costing it a couple of points. If you are comfortable with the command line, Docker, and setting up TrueNAS or Unraid, you'll be fine. You can do great things with this hardware. In TOS, the apps are a bit lacking, and things don't always work as expected.\ AI NAS?! What has become clear to me this year is that we are going to start seeing all kinds of "AI NAS" come to market, and while that might be good for us consumers, be diligent and research these claims. Although the F4-425 Pro technically comes with AI, it is really using a cloud service that is externally sourced off-device through the third party OpenClaw app. My colleague did review a newcomer to the NAS space earlier this year, and it includes a local AI assistant inside the Zettlab D4 NAS, and they do not even use AI in the product name, check out Chris' review here. Where to buy and a discount coupon However, it does not change the fact that this is truly a great entry-level home media-class NAS that you can buy right now. TerraMaster is having a 20% off launch discount, plus you can also still apply our unique 10% off coupon on checkout, which only works on the official website. So here is a breakdown of the pricing that is only valid on the official TerraMaster website. TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = $575.99 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = $503.99 TerraMaster F4-425 Pro (N350) + 20% discount + 10% coupon = £525.59 TerraMaster F4-425 Pro (N305) + 20% discount + 10% coupon = £460.79 Use NEOWIN coupon code during checkout for 10% discount Over on Amazon US and UK, the F4-425 Pro also gets a 20% launch discount, but here, the above 10% coupon cannot be applied. TerraMaster F4-425 Pro (N350) for $639.99 at Amazon US (was $799.99) TerraMaster F4-425 Pro (N305) for $559.99 at Amazon US (was $699.99) TerraMaster F4-425 Pro (N350) for £583.99 at Amazon UK (was £729.99) TerraMaster F4-425 Pro (N305) for £511.99 at Amazon UK (was £639.99) As an Amazon Associate, when you purchase through links on our site, we earn from qualifying purchases.
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