I've had enough. My 4th has died.

By tonyh21
in Xbox

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Grand Master

Veedems Veteran

Posted
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Posted
quiet a few of you got your from best buy, maybe theres just retards, and are chucking em around in the backroom, and dropping them off trucks =\

We get them from Best Buy because the replacement plan saves us a lot of hassle in sending it back to MS and such.

Grand Master

Bhav

Posted
Posted
Yes. Its a terrible console.... riiiight.

How many sold compared to how many broke. THIS SHOULD BE EXPECTED.

There would be PS3s in the same boat.

Lol except you know that's not true ;) Both the PS3 and Wii have had very, very low failure rates.

Everyone should read this article. Microsoft really does need to do something. It seems a few people in this thread have given up on the 360 after it failed so many times, and it's not surprising really. There's only so many people that will go to such efforts to send it back, receive a refurbished one, have it break, send it back etc

Mentor

skase

Posted
Posted
This is probably the dumbest post on Neowin so far today, I mean seriously, my brain is melting

No, my friend, you hold that title.

To elaborate, it may be more prone to scratches and failures on its side. Think about how the disc is positioned and how much easier/harder it is for the hot air to escape. Ofcourse this probably has been tested throughly by Microsoft, but if it was tested properly, would people still be getting these errors?

Grand Master

magik

Posted
Posted
No, my friend, you hold that title.

To elaborate, it may be more prone to scratches and failures on its side. Think about how the disc is positioned and how much easier/harder it is for the hot air to escape. Ofcourse this probably has been tested throughly by Microsoft, but if it was tested properly, would people still be getting these errors?

Come on now. Don't try to cover up. That comment you made was pretty ridiculous. :)

Rising Star

cosine

Posted
Posted
No, my friend, you hold that title.

To elaborate, it may be more prone to scratches and failures on its side. Think about how the disc is positioned and how much easier/harder it is for the hot air to escape. Ofcourse this probably has been tested throughly by Microsoft, but if it was tested properly, would people still be getting these errors?

Hahaha you're actually defending your post oh good lord

Rising Star

cosine

Posted
Posted
Was that a retort? because otherwise it sounded like you didn't debunk my argument. If there are hardware faults, software faults, why can't there be a design fault?

There is a design fault. It's called "the system is poorly laid out inside and the motherboard is warping under high heat conditions". Contrary to popular belief, it is not "hurr my system is vertikul so air escapes roughly 1% faster and this is definitely why my console hasn't exploded into a fiery mess". My console is vertical on a TV cart that has shelves that are like a fine grid, so it might as well have nothing underneath it blocking air from leaving. It's failed 3 times. Basically, the fact that air is able to leave slightly easier doesn't do a whole lot to stop the ridiculous temperatures the 360 is putting out. The extreme heat warps the board, causing key components like the GPU to lose contact with the board. 3 red lights or broken/garbled graphics output (for the record, all 3 of my system failures have been one of those two). One red light straight off the bat, one messed up graphics leading to red lights, one straight up broken graphics (no red lights)(this was my latest, the console either displayed black with fuzz on it or just some terrible warped image (and if you were lucky enough to actually get the warped image you only got it for roughly 5 minutes).

So, let's see here, what's more believable? "Poor internal design leading to components warping under high heat conditions" or "hurrrrrrr your console is horizontal that's why it's broken"?

Mentor

skase

Posted
Posted
There is a design fault. It's called "the system is poorly laid out inside and the motherboard is warping under high heat conditions". Contrary to popular belief, it is not "hurr my system is vertikul so air escapes roughly 1% faster and this is definitely why my console hasn't exploded into a fiery mess". My console is vertical on a TV cart that has shelves that are like a fine grid, so it might as well have nothing underneath it blocking air from leaving. It's failed 3 times. Basically, the fact that air is able to leave slightly easier doesn't do a whole lot to stop the ridiculous temperatures the 360 is putting out. The extreme heat warps the board, causing key components like the GPU to lose contact with the board. 3 red lights or broken/garbled graphics output (for the record, all 3 of my system failures have been one of those two). One red light straight off the bat, one messed up graphics leading to red lights, one straight up broken graphics (no red lights)(this was my latest, the console either displayed black with fuzz on it or just some terrible warped image (and if you were lucky enough to actually get the warped image you only got it for roughly 5 minutes).

So, let's see here, what's more believable? "Poor internal design leading to components warping under high heat conditions" or "hurrrrrrr your console is horizontal that's why it's broken"?

Thanks for clearing it up. So only 1% extra circulation if it is vertical. Obviously my argument doesn't hold but it is a design/hardware fault none-the-less. 5th time lucky! ;)

Grand Master

Veedems Veteran

Posted
  • Veteran
Posted

Skase, your argument holds no water, either, since you've provided no facts to support it, what so ever. The fact is, people have had LESS issues with the thing laying horizontally. Vertically, there have been many more stories of scratched discs, especially in the units which lack the stabilizing piece.

Rising Star

Morpheus Phreak

Posted
Posted
Are you serious every time I had to drive it to the UPS depot and the all took ~ 28 days to get back. On top of that I live 30 mins from Microsoft.

I wish their customer service was like Nintendo's.

Why haven't you just called up to Campus yet and asked to talk to the on-Campus product support team?

You could probably just drive it there & have it fixed and returned pretty quickly.

I've never had any issues gettings things back & forth to people on campus.

Grand Master

Shadrack

Posted
Posted
no the 360 is a great console w/ great games, however whoever designed the retainer should be fired. 3% of conosoles failing isnt that bad. and if they will fail they will fail early (unless you play it like 10 mins a week). so you can get it replaced, only they replace it w/ other previously-failed consoles usually, which means the retainer could still be loose. but after that its probably closer to 1%. thats still quite a bit 100,000 out of 10 million. but if youre not dumb, there are easy fixes. like buy it from costco or sams club where there's a free or insanely cheap extended warranty where you can just bring it back and get a brand new in box console if it ever screws up.

if you dont like games, then dont get it. if you do, then get it and be smart about it. the world will never be designed to pamper you, its your obligation to look out for yourself. if theres something you want, but theres a risk, find a way around that risk. the end

So basically what you are trying to say is that it is really the consumers fault for taking a risk and buying a Microsoft hardware product in the first place.

Oh, and mine didn't fail until 11 months of constant usage. If any electronic gizmo dies within a few weeks then it is most likely due to assembly line irregularities. However, 11 months laster? That is either a user problem, or an engineering problem. Guess which one I think it is? An engineering problem....

Rising Star

Morpheus Phreak

Posted
Posted
So basically what you are trying to say is that it is really the consumers fault for taking a risk and buying a Microsoft hardware product in the first place.

Oh, and mine didn't fail until 11 months of constant usage. If any electronic gizmo dies within a few weeks then it is most likely due to assembly line irregularities. However, 11 months laster? That is either a user problem, or an engineering problem. Guess which one I think it is? An engineering problem....

Just out of curiousity, how were you storing it?

What were the ambient room temps?

I'm trying to compile a list of where people keep their 360's & ambient temps vs. failures.

Veteran

Pheee

Posted
Posted

Mine has given me the rin of death, and I only turned it on for 5 mins, didnt even try a game. I am currently waiting for it to cool down (note power supply and xbox completly cool) Lets see.

Disposable Hero, any issues since you had the ring of death?

And why when Forza 2 is coming this week!!!!

Veteran

Pheee

Posted
Posted

Well I left it for a bit, and it turned on no problem

played about 2-3 hours of Rainbow six, without any issues.

turned off, and then tried to turn on, 3 red lights!, will try in the morning, but I guess it is getting too hot now, so maybe worth sending it for repair

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