Windows Vista Update Error Code 80004002


Recommended Posts

I have Windows Vista Home Premium (OEM from Dell) and I was recently unable to update Windows using the Windows Update tool.

Attached is a screenshot of the error.

I have tried turning on/off UAC.

Tried restoring to earlier System Restore points.

Tried the KB solution for a similar problem for Windows XP machines. Didn't seem to find one for a Windows Vista machine.

And I've tried searching for other solutions but haven't found a fix yet. Anyone have any idea what is wrong or what I need to fix?

There were no major hardware or software upgrades/additions/removals before this started happening, so I don't think it's a conflict issue. Not sure how to remedy this.

Any and all help appreciated, thanks!

post-72369-1196623518_thumb.jpg

Even i have the EXACT error message for a single patch alone(KB938979).. All other patches installs fine..!..i digged into lot of forums & support..none helped me...but it isnt causing any issue for my system!...(I'm using Retail Vista home premium)

  Hanif said:
This may not work but its worth a try. Disable/stop then enable/start the Windows Update service in services.msc

Tried that, no luck. ;)

  RanCorX2 said:
try this from the command prompt, "fsutil resource setautoreset true C:\" it's what I found on google and used to fix the 8007000B Error on windows update i got recently, give it a go and reboot.

What does that do exactly?

EDIT: Tried it, didn't work.

:cry:

Edited by magik

Just got this e-mail today:

  Quote
Thank you for contacting Microsoft.

Your request has been processed. A Support Professional will contact you via e-mail within 24 hours to assist with troubleshooting your issue.

So I guess I'll have some answers in a couple days for those with the same problem.

i looked around on the net and found a couple of "solutions"

first:

Re-register the Windows Update DLL with the commands below:

1. Click on 'Start', choose 'Run'. In the open box, type cmd, and then click

'OK'.

2. Type the following commands. Press 'ENTER' after each command:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wuaueng1.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuweb.dll

Try Updating Windows.

second would be to download and run this to try to fix your BITS

Thanks for your help guys. Unfortunately, I have tried those resources and everything you guys have posted but still no luck. This is so frustrating!

Someone at Microsoft finally got back to me and recommended that a try a 'Startup Repair' but that didn't work since Windows didn't detect anything wrong. I sent him my WindowsUpdate.log file for him to analyze so I'm waiting on a reply from that.

In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Thanks again guys.

  magik said:
In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Wait till next week and you can download Release Candidate:

Windows Vista SP1 Release Candidate (RC) Public.

  Wilhelmus said:
Wait till next week and you can download Release Candidate:

Windows Vista SP1 Release Candidate (RC) Public.

Thankyou Wilhelmus, I didn't know it was next week, my fault for not reading my feeds! Looking forward to it as I have the exact same problem and mine is Vista home basic :blink:

I handled mine differently, I stuck it in my laptop bag and have only used my XP, I just cannot summon up the mental strength to cope with it yet, pathetic I know. This has spurred me on to have another go at the updates

  Wilhelmus said:
Wait till next week and you can download Release Candidate:

Windows Vista SP1 Release Candidate (RC) Public.

Ah, that's awesome, I didn't know that. Thanks.

I tried logging in to Connect to get it but I don't see it anywhere. What is it listed under?

  • 4 weeks later...
  magik said:
Thanks for your help guys. Unfortunately, I have tried those resources and everything you guys have posted but still no luck. This is so frustrating!

Someone at Microsoft finally got back to me and recommended that a try a 'Startup Repair' but that didn't work since Windows didn't detect anything wrong. I sent him my WindowsUpdate.log file for him to analyze so I'm waiting on a reply from that.

In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Thanks again guys.

Hey magik- I am having the same problem you are. I have vista enterprise. I've tried just about everything in the forums i've found throughout the internet with no luck. Will be interesting to see what microsoft says. let us know what they say about your logs. thanks!

to all guys here: you should stop using the registry cleaners!!!!!

0x80040002 is a standard COM error meaning E_NOINTERFACE; that is, some COM, DLL on your system is not correctly registered, hence the Windows Update process cannot find the Interfaces this DLL exports.

Registry cleaners are useless and destroy Windows OS's components.

I'm using Vista since 1 year, I never had an error with Windows Update.

Edited by franzon
  • 5 months later...
  PermaSt0ne said:
i looked around on the net and found a couple of "solutions"

first:

Re-register the Windows Update DLL with the commands below:

1. Click on 'Start', choose 'Run'. In the open box, type cmd, and then click

'OK'.

2. Type the following commands. Press 'ENTER' after each command:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wuaueng1.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuweb.dll

Try Updating Windows.

second would be to download and run this to try to fix your BITS

Hey! that works for me on windows xp sp3. Thanks you very much

Just an update for this thread.

E-Mail message from Microsoft Support. This resolved the issue:

  Quote
Thank for the reply and for sending me the update log.

From the reply, I understand that performing the Startup repair, but Windows could not detect any errors. Trying to restoring to the earliest System Restore point, but the issue persists. If I have any misunderstand, please let me know.

According the update log, I infer that the Windows Update component was corrupt. in order to resolve the problem more efficiently , I recommend we perform an in-place upgrade to repair.

The action will not affect any installed programs or existed data on the computer. Therefore, we do not need to backup data and then transfer them back after the reinstallation.

In-Place upgrade

1. Start the computer by using the current Operating System.

2. Insert the anytime Upgrade DVD in the computer's DVD drive.

3. Use one of the following procedures, as appropriate:

? If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

? If Windows does not automatically detect the DVD, follow these steps:

a. Click Start, click Run, type Drive:\setup.exe, and then click OK.

Note Drive is the drive letter of the computer's DVD drive.

b. Click Install now.

4. When reaching ?Get the important updates for installation ? screen, please select ?Do not get the latest update for installation?.

5. Select the Windows Vista version that you purchased.

6. When reaching the ?Which type of installation to you want?? screen, click ?Upgrade? to upgrade the current operating system to Windows Vista.

Thank you for your patience. If there are any questions or concerns, feel free to contact me.

I look forward to hearing from you.

So try that if you're still having this is(Y).:Dood luck! (Y) :D

  franzon said:
to all guys here: you should stop using the registry cleaners!!!!!

0x80040002 is a standard COM error meaning E_NOINTERFACE; that is, some COM, DLL on your system is not correctly registered, hence the Windows Update process cannot find the Interfaces this DLL exports.

Registry cleaners are useless and destroy Windows OS's components.

I'm using Vista since 1 year, I never had an error with Windows Update.

This is a late post, but this is true.

I used CCleaner once and when I rebooted, the MS Office Start Menu shortcuts were not working, and many updates including x64 SP1 could not be installed.

I then had to reformat my computer.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • hi thanks for input. those two modems are supported  thankfully. i really am leaning towards the b12 though since there's a few complaints of the cm3000 and its chipset (drops and whatnot), although those might just be vocal minority complaints.
    • A PDF or text file is all you need for Copilot to generate a PowerPoint for you in seconds by Usama Jawad Assistive AI is all the rage these days. In the past few hours alone, we have witnessed AI summaries on YouTube, context-aware text generation capabilities in Google Sheets, Gemini tools on the cloud, the availability of additional AI models with smarter defaults in Visual Studio, and chat summarization on WhatsApp. Now, Microsoft has detailed an upcoming Copilot capability in PowerPoint. Microsoft has outlined a streamlined approach to creating PowerPoint presentations within seconds using a PDF or text file, and a natural language prompt as input. Previously, you could just ground Word files for this purpose, so support for additional formats is certainly welcome. In order to generate a slide deck using Copilot, you can simply open a PowerPoint presentation in the platform of your choice and click the Copilot button. In the resulting Copilot pane, select the "Create a presentation from a file" option, which allows you to type in the name of a PDF or text file stored on the cloud or browse for files in OneDrive or SharePoint manually using the "Attach cloud files" button. You can then refine your prompt by adding details about items that you'd like Copilot to focus on and click the "Send" button. This will generate the slide deck which you can rearrange or add more topics to, before you create the final version of the presentation. Of course, this is a particularly useful feature in many scenarios including those which require you to create a slide deck based on some detailed documentation that you have already completed. That said, it's obviously worth vetting any content that Copilot creates, since data inaccuracy is still a concern when it comes to AI models. This feature is available to Insiders across PowerPoint for web, Windows, and Mac for the following versions: Windows: Version 2409 (Build 18025.20000) or later Mac: Version 16.88 (Build 24082514) or later That said, you do need an Enterprise Copilot license in order to utilize the AI assistant in this way.
    • >For instance, if you are watching a tutorial, you could ask for a summary or even for a quiz on the main points. At that point, the content creator should get their cut, Google. Instead: >If people are getting everything they need from a summary without ever clicking through, there's not much reason to watch the actual video. That means fewer views, less watch time, and less money. Do content creators get to write their own summaries or turn off Google's summary content thievery? Somehow I doubt it...
    • I know with my isp they will only support certain models. You might want to check with them,
  • Recent Achievements

    • One Month Later
      jfam earned a badge
      One Month Later
    • First Post
      TheRingmaster earned a badge
      First Post
    • Conversation Starter
      Kavin25 earned a badge
      Conversation Starter
    • One Month Later
      Leonard grant earned a badge
      One Month Later
    • Week One Done
      pcdoctorsnet earned a badge
      Week One Done
  • Popular Contributors

    1. 1
      +primortal
      552
    2. 2
      ATLien_0
      205
    3. 3
      +FloatingFatMan
      180
    4. 4
      Michael Scrip
      147
    5. 5
      Som
      119
  • Tell a friend

    Love Neowin? Tell a friend!