Windows Vista Update Error Code 80004002


Recommended Posts

I have Windows Vista Home Premium (OEM from Dell) and I was recently unable to update Windows using the Windows Update tool.

Attached is a screenshot of the error.

I have tried turning on/off UAC.

Tried restoring to earlier System Restore points.

Tried the KB solution for a similar problem for Windows XP machines. Didn't seem to find one for a Windows Vista machine.

And I've tried searching for other solutions but haven't found a fix yet. Anyone have any idea what is wrong or what I need to fix?

There were no major hardware or software upgrades/additions/removals before this started happening, so I don't think it's a conflict issue. Not sure how to remedy this.

Any and all help appreciated, thanks!

post-72369-1196623518_thumb.jpg

Even i have the EXACT error message for a single patch alone(KB938979).. All other patches installs fine..!..i digged into lot of forums & support..none helped me...but it isnt causing any issue for my system!...(I'm using Retail Vista home premium)

This may not work but its worth a try. Disable/stop then enable/start the Windows Update service in services.msc

Tried that, no luck. ;)

try this from the command prompt, "fsutil resource setautoreset true C:\" it's what I found on google and used to fix the 8007000B Error on windows update i got recently, give it a go and reboot.

What does that do exactly?

EDIT: Tried it, didn't work.

:cry:

Edited by magik

Just got this e-mail today:

Thank you for contacting Microsoft.

Your request has been processed. A Support Professional will contact you via e-mail within 24 hours to assist with troubleshooting your issue.

So I guess I'll have some answers in a couple days for those with the same problem.

i looked around on the net and found a couple of "solutions"

first:

Re-register the Windows Update DLL with the commands below:

1. Click on 'Start', choose 'Run'. In the open box, type cmd, and then click

'OK'.

2. Type the following commands. Press 'ENTER' after each command:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wuaueng1.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuweb.dll

Try Updating Windows.

second would be to download and run this to try to fix your BITS

Thanks for your help guys. Unfortunately, I have tried those resources and everything you guys have posted but still no luck. This is so frustrating!

Someone at Microsoft finally got back to me and recommended that a try a 'Startup Repair' but that didn't work since Windows didn't detect anything wrong. I sent him my WindowsUpdate.log file for him to analyze so I'm waiting on a reply from that.

In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Thanks again guys.

In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Wait till next week and you can download Release Candidate:

Windows Vista SP1 Release Candidate (RC) Public.

Wait till next week and you can download Release Candidate:

Windows Vista SP1 Release Candidate (RC) Public.

Thankyou Wilhelmus, I didn't know it was next week, my fault for not reading my feeds! Looking forward to it as I have the exact same problem and mine is Vista home basic :blink:

I handled mine differently, I stuck it in my laptop bag and have only used my XP, I just cannot summon up the mental strength to cope with it yet, pathetic I know. This has spurred me on to have another go at the updates

  • 4 weeks later...
Thanks for your help guys. Unfortunately, I have tried those resources and everything you guys have posted but still no luck. This is so frustrating!

Someone at Microsoft finally got back to me and recommended that a try a 'Startup Repair' but that didn't work since Windows didn't detect anything wrong. I sent him my WindowsUpdate.log file for him to analyze so I'm waiting on a reply from that.

In the mean time, I think I might just try and install Windows Vista SP1 Beta. I understand it's beta and it might even exacerbate the situation, but I really rather try that than re-install the whole system. So if anyone can tell me where I can download a copy that'd be great.

Thanks again guys.

Hey magik- I am having the same problem you are. I have vista enterprise. I've tried just about everything in the forums i've found throughout the internet with no luck. Will be interesting to see what microsoft says. let us know what they say about your logs. thanks!

to all guys here: you should stop using the registry cleaners!!!!!

0x80040002 is a standard COM error meaning E_NOINTERFACE; that is, some COM, DLL on your system is not correctly registered, hence the Windows Update process cannot find the Interfaces this DLL exports.

Registry cleaners are useless and destroy Windows OS's components.

I'm using Vista since 1 year, I never had an error with Windows Update.

Edited by franzon
  • 5 months later...
i looked around on the net and found a couple of "solutions"

first:

Re-register the Windows Update DLL with the commands below:

1. Click on 'Start', choose 'Run'. In the open box, type cmd, and then click

'OK'.

2. Type the following commands. Press 'ENTER' after each command:

regsvr32 wuapi.dll

regsvr32 wuaueng.dll

regsvr32 wuaueng1.dll

regsvr32 wucltui.dll

regsvr32 wups.dll

regsvr32 wups2.dll

regsvr32 wuweb.dll

Try Updating Windows.

second would be to download and run this to try to fix your BITS

Hey! that works for me on windows xp sp3. Thanks you very much

Just an update for this thread.

E-Mail message from Microsoft Support. This resolved the issue:

Thank for the reply and for sending me the update log.

From the reply, I understand that performing the Startup repair, but Windows could not detect any errors. Trying to restoring to the earliest System Restore point, but the issue persists. If I have any misunderstand, please let me know.

According the update log, I infer that the Windows Update component was corrupt. in order to resolve the problem more efficiently , I recommend we perform an in-place upgrade to repair.

The action will not affect any installed programs or existed data on the computer. Therefore, we do not need to backup data and then transfer them back after the reinstallation.

In-Place upgrade

1. Start the computer by using the current Operating System.

2. Insert the anytime Upgrade DVD in the computer's DVD drive.

3. Use one of the following procedures, as appropriate:

? If Windows automatically detects the DVD, the Install now screen appears. Click Install now.

? If Windows does not automatically detect the DVD, follow these steps:

a. Click Start, click Run, type Drive:\setup.exe, and then click OK.

Note Drive is the drive letter of the computer's DVD drive.

b. Click Install now.

4. When reaching ?Get the important updates for installation ? screen, please select ?Do not get the latest update for installation?.

5. Select the Windows Vista version that you purchased.

6. When reaching the ?Which type of installation to you want?? screen, click ?Upgrade? to upgrade the current operating system to Windows Vista.

Thank you for your patience. If there are any questions or concerns, feel free to contact me.

I look forward to hearing from you.

So try that if you're still having this is(Y).:Dood luck! (Y) :D

to all guys here: you should stop using the registry cleaners!!!!!

0x80040002 is a standard COM error meaning E_NOINTERFACE; that is, some COM, DLL on your system is not correctly registered, hence the Windows Update process cannot find the Interfaces this DLL exports.

Registry cleaners are useless and destroy Windows OS's components.

I'm using Vista since 1 year, I never had an error with Windows Update.

This is a late post, but this is true.

I used CCleaner once and when I rebooted, the MS Office Start Menu shortcuts were not working, and many updates including x64 SP1 could not be installed.

I then had to reformat my computer.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • Quantum Error Correction Validated in Nature: Microsoft and Quantinuum Log 800-Fold Improvement Two years after the original press-release announcement, independently peer-reviewed results published in Nature on June 10, 2026, have confirmed that Microsoft and Quantinuum achieved an 800-fold reduction in quantum error rates on real trapped-ion hardware — the largest gap between physical and logical error rates ever independently validated.    What Quantum Error Correction Actually Does — and Why Breaking Even Is Hard https://www.techtimes.com/articles/318329/20260613/quantum-error-correction-validated-nature-microsoft-quantinuum-log-800-fold-improvement.htm   Quantum Computing Wiring Bottleneck Cracked by HKU Silicon Carbide Chip at Qubit Temperature Engineers at the University of Hong Kong have built the first cryogenic control chip that operates at the same temperature as superconducting qubits — 10 millikelvin, or just one-hundredth of a degree above absolute zero — without generating the heat that has forced every competing approach to park its electronics hundreds of meters of cable away. https://www.techtimes.com/articles/318325/20260613/quantum-computing-wiring-bottleneck-cracked-hku-silicon-carbide-chip-qubit-temperature.htm  
    • RevPDF 4.5.0 by Razvan Serea RevPDF is a free, fully offline PDF editor for Windows, macOS, and Linux that lets you edit text and images directly inside PDF files — no internet connection, no account, and no cloud uploads required. Unlike bloated alternatives that demand subscriptions and constant connectivity, RevPDF fits in under 60MB on desktop while delivering a complete editing toolkit: annotate, redact, sign, compress, split, merge, convert, and reorganize pages, all processed locally on your device. Smart font matching ensures edited text blends seamlessly with the original, and multi-language support includes RTL scripts such as Arabic and Hebrew. Where most PDF editors force you to choose between features and simplicity, RevPDF manages both. You can build interactive forms from scratch with text fields, checkboxes, and dropdowns, permanently redact sensitive data before sharing, draw freehand on contracts and diagrams, and add custom watermarks — all without a single file leaving your machine. Edit Text and Images Directly Inside PDFs RevPDF supports true inline PDF editing — not just annotation layers on top of a document, but actual modification of existing text and images within the file. A smart font-matching engine identifies the font used in the original document and applies it automatically when you make edits, so changes blend naturally with the surrounding content. You can reposition elements, resize images, and update text across single pages or entire documents. RevPDF 4.5.0 release notes: This is one of the biggest updates to RevPDF yet. A lot of things people have been asking for are finally here. New Features Auto Redaction Permanently redact sensitive text and areas from your PDFs before sharing. Clean, irreversible, and fully offline. Comments, Links & Bookmarks Add comments for review, insert clickable links, and create bookmarks to jump around long documents without scrolling forever. Find & Replace Search across the whole document and replace text in one go. Long overdue. Split Pages Vertically or Horizontally Split any page down the middle, vertically or horizontally. Perfect for scanned books or double-page spreads. New Drawing Tools More tools for freehand drawing and markup, better for annotations, sketches, and detailed notes. Continuous Scrolling in Editor The editor now scrolls continuously through pages instead of jumping between them. Working through long documents is a lot smoother now. PDF Metadata Editor View and edit the metadata stored inside your PDFs, including title, author, subject, and keywords. Better Font Matching Text edits now blend in more naturally by doing a better job of matching the original font. Tabbed PDF Viewer Open multiple PDFs at once in tabs and switch between them without going back to the home screen. Add Links Insert hyperlinks anywhere in your PDF, to external URLs or to other pages within the document. Share & Print Shortcuts Share or print directly from the editing screen, home screen, and viewer. No extra steps. Minor Updates Paste images directly from clipboard into your PDF New image editing tools for more control over images inside documents Bug Fixes Fixed file saving issues on Windows and Linux Everything still works fully offline. No login, no cloud, no account. Your files stay on your device. Download: RevPDF 4.5.0 | 58.0 MB (Open Source) Links: RevPDF Home Page | Github | Screenshots 1 | 2 Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Interesting. I'm not using a VPN with my phone. I tried though my home internet (Rogers) and my cellular internet (Telus) using their respective DNS servers and both trigger the dialog above.
    • Three days after Anthropic launched Claude Fable 5 as the most capable AI model it had ever released to the public, the United States government ordered it switched off — and now the company is refunding customers who paid to use a product that vanished almost overnight https://www.techtimes.com/articles/318342/20260613/us-government-pulls-anthropics-fable-5-offline-now-come-refunds-vanished-ai.htm  
    • Microsoft fired the team and replaced them with AI and this is what you get.
  • Recent Achievements

    • Week One Done
      agatameier earned a badge
      Week One Done
    • One Month Later
      agatameier earned a badge
      One Month Later
    • Week One Done
      ssd21345 earned a badge
      Week One Done
    • Contributor
      MarkHughes4096 went up a rank
      Contributor
    • Dedicated
      jordanspringer earned a badge
      Dedicated
  • Popular Contributors

    1. 1
      +primortal
      507
    2. 2
      +Edouard
      175
    3. 3
      PsYcHoKiLLa
      139
    4. 4
      ATLien_0
      90
    5. 5
      Steven P.
      76
  • Tell a friend

    Love Neowin? Tell a friend!