Vista freezes on boot at crcdisk.sys

By verbal11
in Hardware Hangout

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verbal11

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Posted

Yesterday my notebook froze and I did a forced shutdown. When I restarted it, windows froze at the startup progress bar. I attempted to start in Safemode, but it froze at crcdisk.sys.

I tried disabling my various hardware devices in the bios, and eventually came to the conclusion that the cause of the problem is my Intel 3945 wireless card. If I disable this card, windows boots properly. As soon as I enable it, windows fails to boot.

I'm thinking it is a driver issue, but I can't uninstall the driver because it doesn't appear in the Device Manger if the hardware is disabled and I can't get into windows if it is enabled. Any suggestions?

Thanks,

Adam

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EL1TE

Posted
Posted
Yesterday my notebook froze and I did a forced shutdown. When I restarted it, windows froze at the startup progress bar. I attempted to start in Safemode, but it froze at crcdisk.sys.

I tried disabling my various hardware devices in the bios, and eventually came to the conclusion that the cause of the problem is my Intel 3945 wireless card. If I disable this card, windows boots properly. As soon as I enable it, windows fails to boot.

I'm thinking it is a driver issue, but I can't uninstall the driver because it doesn't appear in the Device Manger if the hardware is disabled and I can't get into windows if it is enabled. Any suggestions?

Thanks,

Adam

http://search.microsoft.com/results.aspx?m...p;q=crcdisk.sys

That happen to me, but it takes only some seconds, after that it keeps loading other files and then start.

How much did you wait?

Mentor

EL1TE

Posted
Posted
I've waited up to an hour.

Ok, that sounds like some corruption in the File System, have you tried to choose Last Know Good Configuration?

P.S.: You can boot into Windows, run CheckDisk or in the Boot Menu choose Directory Services Restore, or something like that.

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verbal11

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Ok, that sounds like some corruption in the File System, have you tried to choose Last Know Good Configuration?

P.S.: You can boot into Windows, run CheckDisk or in the Boot Menu choose Directory Services Restore, or something like that.

I've tried "last known good configuration" with no success. Also tried Chkdisk and SpinRite and neither found disk problems. I also tried a repair using the Windows CD, but that too found no problems.

I still believe it is a driver or hardware issue with the Intel Wireless card because disabling it resolves the problem. I just don't know how to uninstall the driver if the device is disabled.

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EL1TE

Posted
Posted
I still believe it is a driver or hardware issue with the Intel Wireless card because disabling it resolves the problem. I just don't know how to uninstall the driver if the device is disabled.

To uninstall the driver go to Add/Remove, Start Menu Folder for the driver (if there's any) or go to device manager, now right lick on the device and select uninstall, that should be enough...

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verbal11

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To uninstall the driver go to Add/Remove, Start Menu Folder for the driver (if there's any) or go to device manager, now right lick on the device and select uninstall, that should be enough...

Driver does not appear in Add/Remove programs.

The device also does not appear in Device manager because I have disabled it in the bios, but as I mentioned before, if I enable it in the bios, Windows won't start. And that's my catch 22 situation...

Mentor

NateB1

Posted
Posted

If you press F8 right after POST, there should be an option to enable boot logging. Do that, and when it hangs, reboot off a CD into another OS, UBCD for example, and find (I think) boot.txt. It should list what loaded when Windows was starting. The last entry should be the problem-causing file. If it looks like a driver file, navigate to the Windows/system32 folder and rename it (don't delete it!).

Oh, have you tried the startup repair option? If you haven't, boot from your Vista DVD (hopefully your laptop came with a plain OS DVD), and there should be an option to repair, under the "Install now" button. Click that, choose your installation folder, and the Startup Repair option will check for various problems.

Mentor

EL1TE

Posted
Posted
Driver does not appear in Add/Remove programs.

The device also does not appear in Device manager because I have disabled it in the bios, but as I mentioned before, if I enable it in the bios, Windows won't start. And that's my catch 22 situation...

Sorry, i've only understand that you disabled it through the BIOS.

Well, you can manually delete the driver files, however you need to know what files are.

Go to: C:\WINDOWS\System32\Drivers

now look at files description (put explorer in details view and add the needed tabs), then move the files to a new folder, then go to C:\WINDOWS\Inf and search files by name, based on the name of the driver files (eg, iw.sys -- iw.inf etc)

This is something hard to explain trough messages, lol.

See if there's an update for your BIOS.

P.S.: You need that device?

Enthusiast

verbal11

Posted
  • Author
Posted

Problem just started out of nowhere. I didn't install any OS updates, drives, or software.

I will try the boot logging suggestion. I did try startup repair, but it didn't find any problems.

Yes, I do need the device, because without it I can't use wireless.

Enthusiast

verbal11

Posted
  • Author
Posted

I believe the problem is a hardware issue. I reformatted the hard drive, then tried to reinstall Windows. The install would not start if my wireless card was enabled. I disabled the card and was able to install Windows. But still when I enable the wireless card, windows fails to boot.

I guess I will purchase a new internal wireless card. Thanks for all your suggestions.

  • 3 weeks later...
Enthusiast

verbal11

Posted
  • Author
Posted

Well I replaced the wireless card and it did not resolve the problem. The only thing I can think of now is a faulty motherboard.

But I don't want to spend a couple hundred dollars for a new board unless I'm sure it's the problem.

The system passes all the tests when I use the Dell Diagnostics CD.

Any other suggestions?

One other thing to note is that I tried to boot off an Ubuntu 7.10 LiveCD and it also froze during boot, so I'm sure it's a hardware and not OS issue.

  • 3 months later...
Apprentice

skitch

Posted
Posted

Im not sure if you're still having problems, but I encountered the issue today and during the boot I enabled loading non signed drivers in the F8 menu. Booted right up. This is on Vista Ultimate 64 bit edition, shouldn't matter but I did want to mention that. Hope it helps.

  • 1 year later...
Neowinian

Mbrown

Posted
Posted

I am having this same problem, my wife was right clicking icons in the task bar and shutting them off, and screen went funky, so she rebooted the system, and this happened. i dont know what to do, i cant get into windows at all, through safe mode,last known, anything, it just hangs on the progress bar, or the crc file if i try safe mode.

  • 1 month later...
Mentor

Darksoft

Posted
Posted

I'm having this same issue on a Toshiba Satellite A305-S6872.. I've read a couple of suggestion but I need neowin's help.

It's just a brand new install of windows xp home basic 32-bit. Fully updated through automatic updates and it stopped working suddenly. THe person claims that she didn't install anything new, and from what i've read this seems to happen a lot.

things that i will try:

-re installing vista and disabling automatic updates automatically

-disabling hibernation

-update bios if needed

- install drivers from manufactures website (not automatic updates)

- just install security updates

http://social.technet.microsoft.com/forums...b-3e1811899ce6/

here they're talking about renaming or deleting some files but I don't completely understand the instructions... please help guys. :)

what do you guys think?

  • 1 month later...
Neowinian

VISTA_HACKER203

Posted
Posted (edited)
Yesterday my notebook froze and I did a forced shutdown. When I restarted it, windows froze at the startup progress bar. I attempted to start in Safemode, but it froze at crcdisk.sys.

I tried disabling my various hardware devices in the bios, and eventually came to the conclusion that the cause of the problem is my Intel 3945 wireless card. If I disable this card, windows boots properly. As soon as I enable it, windows fails to boot.

I'm thinking it is a driver issue, but I can't uninstall the driver because it doesn't appear in the Device Manger if the hardware is disabled and I can't get into windows if it is enabled. Any suggestions?

Thanks,

Adam

~<Snip>~

Edited by Andrew-DB
Please do not condone piracy on this board.
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