realtek code 10

[Darksoft]

Hello,

I have a laptop here with me. It is a gateway MX6455.

http://assets.gateway.com/s/Mobile/Q106/Bl...008826sp2.shtml (specs)

I cannot get the audio to work. It is a Realtek AC 97 video card. I have Windows XP SP3.

I have tried uninstalling and reinstalling the driver. I have tried the official drivers and others from no offiial gateway websites (realktek, softpedia, etc.)

I don't have a clue to make it work. I checked the BIOS, but it doesn't have an integrated audio [enable/disable] options.

help please :(

[Fevernz]

Hey there.

To get your audio/sound working. You need to download "D00377-002-001.exe" (Audio Driver version: 6.14.10.575), from the following link @ Gateway.

http://assets.gateway.com/support/drivers/...p;uid=201422639

Double click on the download, whick unpacks the driver into a folder.

now, You need to uninstall the old audio/sound driver, the instructions to uninstall the old audio/sound driver is clearly set-out in the "readme.txt" or "readme" file which is amongst the driver files you have just downloaded from gateway.

Reboot your computer.

Navigate to the new audio/sound drivers & double-click "setup.exe" or "setup" to install the drivers.

Reboot.

Hope this works for you.

PS: Seems like your audio/sound device is "AC97 Conexant" not "AC97 Realtek"?

Below are instruction from the reademe.txt file, on how to uninstall your old/current if any? audio/sound drivers.

Goodluck

Information and Instructions about this download file

=======================

File Description: Audio Driver

Version: 6.14.10.575

Operating System: Microsoft® Windows® XP

Part Number: D00377-002-001

Date: 02/10/2006

=======================

Table of Contents

=======================

Overview

Installation

Removal

Troubleshooting

Reason for Update

Applicable Part/Model Numbers

=======================

Overview

This is the Windows XP sound driver for the Gateway notebook computer models listed in the Applicable Part Numbers section below.

Installation

1. The necessary files extract to the C:\Cabs folder and create a sub-folder using the name of the driver part number.

2. From the Start menu, click Run. In the Run dialog box, type: C:\Cabs\D00377-002-001\Setup.exe. Click OK.

3. Follow all onscreen instructions to complete the installation.

Removal

1. From the Start menu, point to Settings, and then click Control Panel.

2. With Control Panel in Category View, double-click Performance and Maintenance

3. In the Performance and Maintenance window, click System.

4. In the System Properties window, click the Hardware tab, and then click Device Manager.

5. In Device Manager, click the plus sign (+) in front of the type of device you want to remove the drivers from, and then double-click the specific device to open the Properties dialog box.

6. In the Properties dialog box, click the Driver tab, and then click Uninstall.

7. In the Confirm Device Removal dialog box, click OK.

Troubleshooting

If you are having difficulty during or after the driver installation, download the file again, and then perform the installation steps for a second time.

Reason for Update

This is the initial release of the driver.

Applicable Part/Model Numbers

MX6400 Series:

5955 - Gateway MX6420

5956 - Gateway MX6421

5957 - Gateway MX6423

5958 - Gateway MX6425

5959 - Gateway MX6450

6094 - Gateway MX6424

6096 - Gateway MX6428

6246 - Gateway MX6424h

6334 - Gateway MX6430

1008820 - Gateway MX6432

1008821 - Gateway MX6434

1008822 - Gateway MX6436

1008823 - Gateway MX6437

1008824 - Gateway MX6440

1008825 - Gateway MX6442

1008826 - Gateway MX6455

1008867 - Gateway MX6440h

1008901 - Gateway MX6438

1008966 - Gateway MX6452

1008967 - Gateway MX6452H

1008868 - Gateway MX6455h

1008970 - Gateway MX6442H

1009018 - Gateway MX6435H

MX8000 Series:

5946 - Gateway MX8528

1009013 - Gateway MX8530