Dead Wireless Xbox live headset

[Neztea]

So, my Wireless headset won't charge anymore. I tried through the xbox USB, PC USB, and a USB IPOD CHARGER. the headset just won't recharge and its now dead. I was thinking about calling microsoft and tell them that they sold me a defective device (it only lasted me like 6 months). thats probably my first choice to do.

My other idea is to buy another one from best buy, switch them out, and then return it and get some instore credit. - I know its illegal, but what can you do when microsoft and best buy sell a defective product that breaks on you :(

Neztea

[Pong]

Call Microsoft and get them to replace it.

Mine died after about 6 months too, there is a problem with some headsets and they refuse to take charge after only a few months. I emailed MS asking about it when mine broke and they basically told me to phone support and get a replacement.

I actually went out and bought a wired headset when my wireless one broke. If i play I tend to play for a long time and I find the wired ones to be so much more comfortable.

[+Mystic MVC]

So, my Wireless headset won't charge anymore. I tried through the xbox USB, PC USB, and a USB IPOD CHARGER. the headset just won't recharge and its now dead. I was thinking about calling microsoft and tell them that they sold me a defective device (it only lasted me like 6 months). thats probably my first choice to do.

My other idea is to buy another one from best buy, switch them out, and then return it and get some instore credit. - I know its illegal, but what can you do when microsoft and best buy sell a defective product that breaks on you

Neztea

That is highly illegal and never recommended.

[what]

My other idea is to buy another one from best buy, switch them out, and then return it and get some instore credit. - I know its illegal, but what can you do when microsoft and best buy sell a defective product that breaks on you :(

Make sure you don't recommend it to your friends and get on with your life? =/

[GameOverRob]

I have had 6 of them break exactly the same way microsoft have replaced them everytime.

[Neztea]

That is highly illegal and never recommended.

Yes, I know its illegal, but when you back someone into the corner, they're going to do something....

Make sure you don't recommend it to your friends and get on with your life? =/

Am I your friend? cause if you want to be we can be :) . and yeah. I can get on with my life thank you very much :)

I have had 6 of them break exactly the same way microsoft have replaced them everytime.

Well thats great to hear, Will be calling microsoft then really soon. Thank you for your feedback :)

Neztea

[Neztea]

Just thought I would give an update to my situation.

SO I called them and told them my problem with the wireless headset. Well, they told me that they had a 90 day warranty on them. So I kind of got a little bit peeved at them due to the fact that I had a defective headset. SO the lady kept telling me that and then she would put me on hold for a second. So she comes back after a while and said that they would approve the repair process but I would have to pay for shipping there. Their logic to accepting it. Was that I had already had a console that was replaced with a red ring of death and that my console now was out of warranty. Oh Goodie. So Now all I have to send it off to the repair center and get a brand new headset (hopefully not a refurb)

so note to self, If you got a headset that won't function properly, you'll have to purchase a new one. To them, they said I was a "special case".

Go Figure.

Neztea

[Pink Floyd Veteran]

Why don't you go to the store where you bought it? Here where I live, there is an organisation that protect consumers and if I remember correctly, almost all products must have a "normal" life. Six month is not enough IMO. I would keep my point and having a free other headset

[Neztea]

Why don't you go to the store where you bought it? Here where I live, there is an organisation that protect consumers and if I remember correctly, almost all products must have a "normal" life. Six month is not enough IMO. I would keep my point and having a free other headset

Bought it from best buy and didn't get their "we're going to shove in your face" warranty. That and I don't have the reciept for it. Go me :(

Sent it out today and its going to cost me 12 CAD bucks to send it express to Ontario. Woot :(

Neztea