Black Berry Pearl 8130

By ~WinGz~
in Hardware Hangout

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~WinGz~

Posted
Posted

Well, where do I begin?

I've had my phone for about 8 months now and i've never gone through more then 1 phone on anything i've ever owned. I currently had my phone replaced for the 6th time now. This new phone keeps freezing up on and now its been locking up so that even a soft reset takes forever. I have almost no images, i wipe everything on it every so often. I even backed everything up on my phone.

I have a Verizon Blackberry Pearl 8130.

They keep telling me that they have never heard of anyone having as many issues as mine. Yet the refuse to give me a different phone after 6 replacements and the same stupid issues.

Is it really just me or is this a really junky phone?

Yes my phone is updated to its highest firmware too, no extra programs and no music besides whats on my memory card.

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https://www.neowin.net/forum/topic/663038-black-berry-pearl-8130/
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Night Prowler

Posted
Posted
Well, where do I begin?

I've had my phone for about 8 months now and i've never gone through more then 1 phone on anything i've ever owned. I currently had my phone replaced for the 6th time now. This new phone keeps freezing up on and now its been locking up so that even a soft reset takes forever. I have almost no images, i wipe everything on it every so often. I even backed everything up on my phone.

I have a Verizon Blackberry Pearl 8130.

They keep telling me that they have never heard of anyone having as many issues as mine. Yet the refuse to give me a different phone after 6 replacements and the same stupid issues.

Is it really just me or is this a really junky phone?

Yes my phone is updated to its highest firmware too, no extra programs and no music besides whats on my memory card.

They can't refuse to give you a replacement phone. Do THEY see the problem? If you go in there and are ubable to replicate the symptoms then sure, they don't have to replae it.

Veteran

Farchord

Posted
Posted
They have seen the problems. It took the tech 10 minutes just to get it to turn back on. After locking up.

also 23949612 bytes free.

That is not normal....

On my blackberry curve (Which is the 8130) from Telus, with the default install, it has about 12megs left.... so I think you might be missing something.

Try this:

1- Plug your BB on your computer.

2- Go here: http://vzw.smithmicro.com/blackberry/ And download the latest Verizon thingy manager (Strange, they seem to have rebranded the blackberry's proprietary software).

I know that I had some little issues with my phone and a simple software update cleared it all up.

Mentor

Night Prowler

Posted
Posted
Alright, ill see if that works.

If it doesn't i'm taking my phone in and i'ma try to find someone reasonable to talk to and try to get rid of the pearl for good.

After so many bad phones, I just want something that works.

After six replacements of my Treo 650 Sprint gave me a Treo 700. Make SURE you keep all your reciepts. Even with a replacement you SHOULD get a reciept, if not ASK for one.

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