Best Buy really, really, really loves money

By +Audioboxer
in Gamers' Hangout

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Best Buy  

136 members have voted

  1. 1. Your thoughts?

    • Money Pinching
      123
    • Worthwhile
      13

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Grand Master

Veedems Veteran

Posted
  • Veteran
Posted

I'm going to give you a perfect example of where this would be worth it:

Let's say I'm 10 years old and my mom decides to buy me a 360, but she doesn't want me playing M rated games so she's very interested in setting up the parental controls.

She's decent enough with electronics. She can use a computer for basic purposes and program a VCR and DVR. However, I know for a fact, if she were to sit down in front of the 360 and try to program the parental controls, she'd be lost. Sure, she would try the manual, but it's not always clear cut. Now, she could try to dig around and find what she needs and hope she does it right and probably deal with a bit of confusion and maybe frustration, or she can throw it at Best Buy, tell them what to do, pay a small fee and have it done for her. Hell, because she knows nothing about connecting it to my router, she can even have it updated for me so I'm ready to play Kung Fu Panda right out of the box on Christmas day.

Neowinian

NEREVAR117

Posted
Posted

While many may see it as a rip-off, and others may not, you all must understand the difference in consumers. Not everyone understands these things, some may see this as a 'skip the confusion' step, especially when the customer has the cash for it. Me, and I'm sure the majority of the members on this site are intelligent consumers, especially when it comes to electronics. However, the average Joe and Mary are not. As such, Best Buy took advanatge of the situation.

It's just business. Perhaps a 'nasty' tactic, but what can you do? The best one can do is understand what they are buying. If not, then you have just as much blame as the store.

Don't get me wrong, though. If I has the chance, I would be the clerk who told you not to pay the money, and that it's fairly easy to setup, or to call the Manufacturer.

BTW, BangBang pretty much hit the nail on the head for those not so tech-savvy.

Grand Master

revvo

Posted
Posted

Almost all the time, you get manuals with instructions. If you take the time to read em, it's just click here, fill that form, etc.

It's funny how many of these consumers who are totally ignorant and willing to pay also happen to work in jobs where it requires a certain level of expertise like in banks or in a hospital. These people see papers and forms day in and day out, work with complicated tasks but the second it's something that has to do with their home computer = HOLY **** HOW DO I DO IT!

I say let em pay, I won't stop them. As a business you'd be stupid not to try and maximize your profits.

Grand Master

sn00pie

Posted
Posted

You are comparing Corsair (a very well known brand) with G.SKILL a company I have never heard of in my life...

With Geek Squad services, all your really saving is time. They offer services so that the customer does not have to spend their own time on setting up or fixing problems. Instead, a professional (in most cases) does the job for them, and like everything else in this world, you have to pay for it.

Grand Master

FiB3R

Posted
Posted

I think he's just showing you the ridiculous price difference. Maybe he gave the wrong links?

http://www.bestbuy.com/site/olspage.jsp?sk...d=1125465158104

http://www.newegg.com/Product/Product.aspx...N82E16820145505

P.S. G.SKILL is a well known brand in the right circles

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