Web cam not working in msn

By Toon_Army_Fan
in Microsoft (Windows)

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Toon_Army_Fan

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I cant find were best to post this and as I think it might have something to do with windows 7 then I thought I would try here.

Im using windows 7 and also msn messenger 9. I have a web cam and it shows on the conversation window that it is recognised and it also works when im not in msn messenger.

The problem is when I try and turn it on through msn messenger that is installed on my computer it says its already in use and it wont start. I naturally turned to google for my answer but everything I found on the subject said that It is not a msn 9 problem but a Macafee problem. I dont have and have never had Macafee installed on my computer so I cant see how this is the problem.

If anyone has any idea what the problem is I would be greatfull to hear it. Also It works perfectly when I sign in through ebuddy.

Thanks in advance for any help.

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https://www.neowin.net/forum/topic/845304-web-cam-not-working-in-msn/
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Nightwind Hawk

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When you say it works outside of MSN, what do you mean?

Webcams (and MSN) are really touchy and if another program is "holding" access to it, MSN won't let you use your webcam. What ever software you are using other than MSN to access it, disable it from running on your startup, do not open it, then try it on MSN.

See if this helps at all... let us know!

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Toon_Army_Fan

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hey thanks for your suggestions.Ive got it fixed now but it took a while lol. I didnt have any other programs running the web cam and when I said that it worked outside msn i meant if i used it with ampcam or other software so i knew the cam def worked. I tried to delete msn but windows wouldnt let me so I got fed up and just reinstalled windows 7 and downloaded msn8.5 and works great. I dont believe windows when they say that this is not msn 9's problem but I could be wrong. I did however discover that you can not reinstall an older version of msn on your computer which is annoying.

Again thanks for all your help

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