Explorer.exe High CPU usage when opening/closing folders

By Cull501
in Microsoft (Windows)

 Share

Recommended Posts

Neowinian

Cull501

Posted
Posted

Hello let me first say thanks for any help with this problem. Ive had this problem for about 2 weeks now and have been trying to fix it for awhile now.

Whenever I open a folder on my desktop explorer jumps to 25% and the folder takes roughly 30 seconds to open. Whenever I try closing the folder it takes about 10 seconds to close.

My system specs are:

OS=Vista x64

HDD=1 TB Seagate Barracuda

RAM= 4GB Corsair Dominator

CPU= 3.0GHz Q6600 Quad Core

Ive tested this by creating an empty folder on the desktop so that there are no directories in it and then opening the folder.

Other files on the desktop work fine such as text documents and .exe files. I ran process explorer and under the threads tab there are two things that take up CPU

SHLWAPI.dll and BROWSEUI.dll ive been unable to fix this issue so any help is appreciated.

Ive tried turning hard drive inexing on and off both didnt help.

Grand Master

Eric Veteran

Posted
  • Veteran
Posted
Hello let me first say thanks for any help with this problem. Ive had this problem for about 2 weeks now and have been trying to fix it for awhile now.

Whenever I open a folder on my desktop explorer jumps to 25% and the folder takes roughly 30 seconds to open. Whenever I try closing the folder it takes about 10 seconds to close.

My system specs are:

OS=Vista x64

HDD=1 TB Seagate Barracuda

RAM= 4GB Corsair Dominator

CPU= 3.0GHz Q6600 Quad Core

Ive tested this by creating an empty folder on the desktop so that there are no directories in it and then opening the folder.

Other files on the desktop work fine such as text documents and .exe files. I ran process explorer and under the threads tab there are two things that take up CPU

SHLWAPI.dll and BROWSEUI.dll ive been unable to fix this issue so any help is appreciated.

Ive tried turning hard drive inexing on and off both didnt help.

What else do you have installed? It could be security software causing the issue or even a bad shell extension.

Neowinian

Cull501

Posted
  • Author
Posted

Thanks for the reply. I am using Kaspersky internet security 2010. When I pause the program the problem still exists. My normal processes are running and i have no other applications running. Next I will try and see if it will happen in safe mode.

Neowinian

Cull501

Posted
  • Author
Posted

Ok so I have done some digging and decided to sue process explorer to find out more info. Process explorer confirms that explorer.exe is the problem and then i look at teh threads that explorer has running. while opening a file 2 threads cause the issue. SHLWAPI.dll uses high CPU first then when a window appears for the opened folder BROWSEUI.dll uses high CPU this whole process takes about 30 seconds and then returns to normal usage. If you need it i can post the stack info for these 2 threads.

This topic is now closed to further replies.
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Posts

    • Microsoft Edge 149.0.4022.69

      By Copernic · Posted

      Microsoft Edge 149.0.4022.69 by Razvan Serea Microsoft Edge is a super fast and secure web browser from Microsoft. It works on almost any device, including PCs, iPhones and Androids. It keeps you safe online, protects your privacy, and lets you browse the web quickly. You can even use it on all your devices and keep your browsing history and favorites synced up. Built on the same technology as Chrome, Microsoft Edge has additional built-in features like Startup boost and Sleeping tabs, which boost your browsing experience with world class performance and speed that are optimized to work best with Windows. Microsoft Edge security and privacy features such as Microsoft Defender SmartScreen, Password Monitor, InPrivate search, and Kids Mode help keep you and your loved ones protected and secure online. Microsoft Edge has features to keep both you and your family protected. Enable content filters and access activity reports with your Microsoft Family Safety account and experience a kid-friendly web with Kids Mode. The new Microsoft Edge is now compatible with your favorite extensions, so it’s easy to personalize your browsing experience. Microsoft Edge 149.0.4022.69 changelog: Fixed an issue that caused the Downloads dialog to continue displaying the "Keep/Delete" prompt for .rdp files after the download completed. Stable channel security updates are listed here. Download: Microsoft Edge (64-bit) | 193.0 MB (Freeware) Download: Microsoft Edge (32-bit) | 170.0 MB Download: Microsoft Edge (ARM64) | 188.0 MB View: Microsoft Edge Website | Release History Get alerted to all of our Software updates on Twitter at @NeowinSoftware
    • Save 44% on Intuit QuickBooks Desktop Pro Plus 2024 (1 User for 1-Year)

      By News Staff · Posted

      Save 44% on Intuit QuickBooks Desktop Pro Plus 2024 (1 User for 1-Year) by Steven Parker Today's highlighted deal comes via our Apps + Software section of the Neowin Deals store, where for only a limited time, you can save 44% on Intuit QuickBooks Desktop Pro Plus 2024 (1 User + 1 Year) for Windows. Take control of your business finances with Intuit® QuickBooks® Desktop Pro Plus 2024 Lifetime Activation for Windows. This powerful accounting software simplifies bookkeeping, expense tracking, invoicing, and financial management—all in one intuitive platform. Designed for small business owners, freelancers, and accountants, QuickBooks® Desktop Pro Plus 2024 ensures accuracy, efficiency, and seamless transaction tracking. Stay organized, save time, and manage your finances with confidence—no subscriptions, just lifetime access! Financial and business management Comprehensive Financial Management: Gain access to a full suite of features designed to handle everything from creating invoices & managing expenses to generating reports and tracking sales. Enhanced Reporting Tools: Generate professional reports & insights to make informed financial decisions and help you stay ahead of your business goals. Job Costing: Track the profitability of specific jobs or projects. Fixed Asset Management: Track the depreciation & value of fixed assets. Customer & Vendor Management: Organize information, streamline communication & enhance customer relations. Sales Order Processing: Create & manage sales orders from start to finish. Purchase Order Processing: Create & manage purchase orders to streamline vendor payments. Improved Inventory Management: Enhanced features for tracking inventory levels & costs. Automation, integration, and support Enhanced Bank Feeds: Web Connect (manual QBO imports), works on all licenses for easier bank reconciliation Time Tracking: Track employee time to accurately calculate payroll and project costs Easy Data Import: Quickly transfer financial data from Excel or older QuickBooks® versions Why choose Intuit® QuickBooks® Desktop Pro Plus 2024? Effortless Installation: Quick and easy setup with step-by-step guidance. No Hidden Costs: One-time payment—no subscriptions or recurring fees. Direct Official Download: Access the software securely from the official QuickBooks® website. Stay Up to Date: Get the latest updates and features for optimal performance. Multilingual Support: Available in multiple languages to suit your needs. Lifetime Access: A one-time purchase means no ongoing costs. IMPORTANT: Cloud integrations (QuickBooks Payments, TurboTax, and Online logins) are NOT included. Good to know: Length of access: lifetime Redemption deadline: redeem your code within 30 days of purchase Access options: Windows Max number of device(s): 2 (for 1 user only and can't be used simultaneously) Version: 2024 (United States) 64-bit Available to both NEW and EXISTING users For US customers only Updates included An Intuit QuickBooks Desktop Pro Plus 2024 (1 User + 1-Year) for Windows: Lifetime License normally costs $536, but it can be yours for just $299.99 for a limited time, a saving of $236. There are also other plans available. For specifications, and license info please click the link below. Get Intuit QuickBooks Desktop Pro Plus 2024 for just $299.99 This is a time limited deal For US customers only. Support queries If you have queries or need support for any of the Neowin Deals, please use the contact form here. Neowin Deals are managed and sold by StackCommerce who represent Neowin on an affiliate basis. Why we post these deals We post these because we earn commission on each sale so as not to rely solely on advertising, which many of our readers block. It all helps toward paying staff reporters, servers and hosting costs. So for those that keep moaning and complaining, be thankful we're still online for you to even do that. Other ways to support Neowin Whitelist Neowin by not blocking our ads Create a free member account to see fewer ads Make a donation to support our day to day running costs Subscribe to Neowin - for $14 a year, or $28 a year for an ad-free experience Disclosure: Neowin benefits from revenue of each sale made through our branded deals site powered by StackCommerce.
    • Can't access the forum on mobile

      By Steven P. · Posted

      AFAIK you shouldn't be getting a consent popup at all from Canada, so I think it is to do with a VPN or private/secure DNS.
    • Microsoft releases major feature updates for stock Windows 11 apps

      By eiffel_g · Posted

      From what I see it's only for Insider - preview builds. Not for everybody. So...
    • Microsoft Teams is getting a controversial location tracking feature that users may hate

      By Nick H. · Posted

      Of course, all of that sounds great on paper... No it doesn't!

  • Recent Achievements

    • Week One Done
      agatameier earned a badge
      Week One Done
    • One Month Later
      agatameier earned a badge
      One Month Later
    • Week One Done
      ssd21345 earned a badge
      Week One Done
    • Contributor
      MarkHughes4096 went up a rank
      Contributor
    • Dedicated
      jordanspringer earned a badge
      Dedicated

  • Popular Contributors

    1. 1
      +primortal
      507
    2. 2
      +Edouard
      175
    3. 3
      PsYcHoKiLLa
      139
    4. 4
      ATLien_0
      90
    5. 5
      Steven P.
      76
    Show More

  • Tell a friend

    Love Neowin? Tell a friend!