ATi Catalyst 9.11 BSOD on resume 64-bit win7

[Espada04]

Not sure if this is the right section, You'd think by now I should know. lol

But yea. This issue is happens every time I resume the computer from sleep mode and the BSOD points to ati drivers. I upgraded to Windows 7 last night. I've been putting my computer to sleep and resuming it without problems on Vista, so I know it's not hardware issue. I am assuming it either has something to do with Windows 7, or the ati drivers or a combination of both. Not sure if it affects it but it's also running dual display. I know in the past ati drivers have had issues with dual display and it causes the graphics drivers to randomly stop responding and successfully recovering from the fault. But the BSOD issue is more annoying than anything. Putting a computer to sleep now is more troublesome than just shutting down the machine every night. >.<

Has anyone else had this issue and is there a fix for this? Im afraid to put the computer to sleep now. lol knowing that i'd just have to restart the computer again when i turn the machine back on the next day. lol

[+shift. MVC]

What happens when you hibernate? I'm having no problems putting my system to sleep and waking it up.

[Espada04]

it can go into hibernation just fine. It can sleep just fine. But when I resume from either mode. It BSODs with 0x00000116 and I am forced to reset the computer. This problem doesn't happen when I was using Windows Vista. which was 2 days ago. It only started happening right after I switched to Windows 7. It's also a fresh install so I don't know why it's happening. I can only look at the video card drivers or the o/s as the issue. I'm fairly certain the hardware is fine.

[John.D]

Have you installed a Vista 64 bit driver for anything?? One site. a guy had the same prob (same BSOD), with his wireless adapter. Prob was he installed a Vista 64 bit driver. He tested it on ethernet it was fine. So, he uninstalled the wireless adapters, and its been fine since

Edited November 22, 2009 by PaulAuckNZ

[bryonhowley]

My ATI 3850 AGP has a similar problem when waking up from sleep. It would work ok until I played any video that uses DXVA then instant BSOD mine did it on 9.10 and 9.11.

[Espada04]

the BSOD shows atikmdag.sys as the file responsible for it.

the motherboard is an Asus M3A AMD770 based chipset

[John.D]

See post 4. I edited. What BIOS is on it?? (its up to 1108 now)

[Espada04]

Not that i recall. I actually didn't install anything driver related besides the video card and the sound card which are suppose to be for 64-bit windows 7.

everything else i microsoft supposedly installed already. I suppose I should install the drivers for the motherboard and chipset. Maybe that will fix the issue?

[John.D]

That stop error means that an attempt to reset the display driver and recover from a timeout failed. And may mean a faulty card. Try uninstalling the ATI drivers use something like driversweeper to remove everything. Then try installing the drivers again. Whats your videocard? Are you using 2+ monitors?? It looks like that stop error is a common error with 2 monitors

Edited November 22, 2009 by PaulAuckNZ

[BetaAddict]

I remember there was another thread the other day about a similar bsod issue but on a different card. So, chances are it is simply a bug in the new 9.11 driver. For the meantime, uninstall the current driver and go back to 9.10 until ATI fixes the issue in their next release.

[John.D]

This guy had the same stop error. But with an M2A-VM. Updating the BIOS fixed it. So, I would update the BIOS. Type M3A top left, select an OS, download the latest BIOS then flash it

[Espada04]

Im beginning to think it's not the BIOS issue. I haven't flashed the BIOS but I'm pretty sure a BIOS issue would not cause the ATI video card drivers to stop responding while windows is running forcing it to recover.

[Moussu]

I have the same issue with an ATI 4850 and an MSI P965 Platinum and since any release of Win 7 x64 and ATI drivers. On the same PC, I have also an XP x32 SP3 updated with latest drivers every month and running without any issue in months. So this is not an hardware issue.

I got less occurrences by removing my audio drivers and keeping the "original" set up by the Win7 installation , but I still get to many of them for my taste.

I have also 2 monitors.

[GreenMartian]

Funny. I used to have the same issue with an NVIDIA card :p

Btw, have you tried just using a single monitor and see if it still does it?

[Moussu]

Btw, have you tried just using a single monitor and see if it still does it?

Not yet. Probably the next step. I'm not "ready" loosing my 2nd monitor :)

[GreenMartian]

Not yet. Probably the next step. I'm not "ready" loosing my 2nd monitor :)

Unplug one monitor, restart, do a sleep cycle a few times.. How long could it take? 15 minutes? :p

[Moussu]

Finally, got tired on these BSOD, so I unplug my 2nd monitor and set up win7 with only one.

I still get them !:angry:

By the way, even with 1 monitor, Dragon Age Origin crashes in less than 5 min of gameplay.

But still have no issue with 2 monitors and playing DAO for hours under winXP SP3.

Definitively a software issue, but where? in Win7? in ATI drivers?

But some people I know, having laptops or the same king of hardware than mine and do not have any issue with win7 x64.

[zeta_immersion]

might overheat, or a driver gone bad

i do not have a problem with it either ... (oh maybe do some updates for .net or and/or other drivers (even bios of the case may be)

[veritas310]

I have an ATI Radeon 4890 under Win 7 64-bit with latest Catalyst drivers, no issues here... Not sure if it's either issue or maybe something else altogether.

[Nagisan]

Just to possibly help, 9.12 is scheduled to be out today, so check them out later once they are posted and see if it fixes your problem.

EDIT: Bleh, apparently they pushed it back to tomorrow instead of today, so wait it out another day. :p

Edited December 16, 2009 by mwpeck

[veritas310]

Just to possibly help, 9.12 is scheduled to be out today, so check them out later once they are posted and see if it fixes your problem.

EDIT: Bleh, apparently they pushed it back to tomorrow instead of today, so wait it out another day. :p

Still not posted yet today, pushed back again?

[Nagisan]

Still not posted yet today, pushed back again?

No, they usually dont post them early in the morning. I say give them another 4-5 hours and it should be up.

[veritas310]

Released and dl'ing.

[Moussu]

Even after installed the last Catalyst driver 9.12, unpluged 2nd monitors and bunch of others test, I still got the BSOD..

Until...

I removed completly ATI drivers and switch back to original driver provided with Win7.....

No more troubles!!!!

Yes, they are old drivers (based on 8.xx, forget exact number) but it runs...

Still cannot really believe it. What have they done to their drivers?