COD4 PunkBuster auto-update connection problem

By Nick Brunt
in PC Gaming

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Nick Brunt

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I've just bought COD4 Modern Warfare over Steam and installed it.

Single player works great. However, when I try to load up multiplayer it says that as it's my first time, it needs to update PunkBuster. PunkBuster then starts up an auto-update dialog and says "Downloading global config files" which hangs around for about 10 seconds then says "Downloading of global config file failed for the following reason: connect() timed out!".

COD does then start up but PunkBuster doesn't work so I can't enter any games. I've tried restarting, updating drivers and all sorts. I've looked all over the web for fixes. Quite a few places suggested downloading PunkBuster files manually which I have done (from http://www.evenbalance.com/index.php?page=dl-cod4.php) but it still insists on auto-updating each time I start up COD multiplayer.

I've tried installing PunkBuster separately (with the intention of then adding COD4 to it) but each time I try to set it up it tries to auto-update and fails.

I'm running Windows 7 64-bit. I'm at uni and there is a proxy but the EvenBalance site says that that shouldn't be a problem.

Anyone have a solution? Please don't fail me Neowin!

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InterceptorX

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  ozgeek said:
Having same problem here over normal home adsl network.

Other games works fine. Single player COD4 works fine. I bought mine copy weeks ago and only got to play it today.

Define "other games" please...

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InterceptorX

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  ozgeek said:
BF2, Trackmania, Halo 2, TF2. They all play fine online.

Well I sure am glad that you don't have PB problems with Trackmania, Halo 2 and TF2. Because if you did something would be seriously wrong. All I can sugest is that you file a support ticket with Even Balance. I know its not fun, they have horrible customer support. I got about 2 responses from them a week, so I took about a month for them to let me know I wasn't the only one that was having a problem and that they would have a update out soon to fix the problem, and then close my support ticket...

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Duality

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You could delete the PB folder from your COD4 installation and then use PBSetup to reinstall punkbuster.

Once that is done, use the PB Service installer (http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe) to uninstall and then reinstall the punkbuster services.

That would be the equivalent to an entirely clean PB install, so that should sort it for you.

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