Windows Backup and Restore Error

[Matt Jones]

Hi Guys,

Just joined the forum for a little help on something that's gone way over my head and I can't seem to fix.

Backed up all my data to an external hardrive using the Windows Backup and Restore program on Win7 Pro and all went well whilst backing up (I've been backing up all the C: Drive and the D: Drive as well as creating a system image and all the libraries), I decided to do a test restore to see if everything went fine.

But it didn't :angry:

In the two attached JPGs you will see what exactly is happening, one screenshot shows the option of moving or replacing the file (I'm choosing copy and replace) and the second screenshot shows the error I'm getting on that particular file.

I've tried numerous things including setting the permissions to full control for the files as well as disabling my firewall, switching System Restore off and on again, chkdsk /f for any bad sectors that may be affecting things.

At one point I also skipped the file on the screenshot but later on in the restore I received an error for a .DAT file saying access was denied to this also, leaving me pretty confused!

I would really appreciate any help if someone has experienced this or it more familiar with what to do than me!

Regards,

Matt.

[sc302 Veteran]

If the file is in use it will not let you copy over it (esp a dll or exe, a word doc you may get away with). You would have to choose the option to rename it. That specific dll works with text to speech, try disabling/turning off the service and try again or ignore that file.

Sometimes looking at the errors are useless, you actually have to look at the file it is restoring and think about if you really need it or not (can it be easily replaced by installing a package, enabling an option, or downloading it from the internet). This would be a case of you don't need it, it can be easily recreated/updated with a newer dll/program.

[Matt Jones]

Would you say the files are not needed then?

There's also a file called ntuser.dat.LOG2 in my User Folder that's coming up with an error that I'm not aware existed until earlier today.

There could be more, I've not carried on the restore further than the above error.

[sc302 Veteran]

well look for it in your services. do you see txt to speech enabled? there are many services that are in constant use by windows. you need to familiarize yourself with them.

read up on it:

http://www.processlibrary.com/directory/files/msttsdecwrp/448654/

it is a windows process, therefore runs when you start windows.

"There's also a file called ntuser.dat.LOG2 in my User Folder that's coming up with an error that I'm not aware existed until earlier today."

Again that is a system file that is in use, that has to do with the hkcu registry key, that most definitly is in use. There are going to be more. That gets backed up with the system state, you would have to restore the system state to get it. Again it can be ignored.

[Matt Jones]

sc302,

I carried on the restore and it eventually finished with only a few more errors showing up, which I skipped as you advised.

Although, in the log file at the end of the restore it shows that it skipped a large number of files. For which I can't work out why?

Here is one line of the error log

Restore skipped restoring the file: C:\Program Files\Adobe to original location.

Any idea why? Theres quite a few in the log (hundreds if not thousands)

[Matt Jones]

Ah I think I may have got to the solution,

the System Image will restore the applications, whereas a simple restore won't?

http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/507d147e-2053-473e-b605-504b60e610a9

According to that anyway.

Am I right in thinking the system image is the file on my external hardrive where I backed everything up to>

[sc302 Veteran]

Yes.

[sc302 Veteran]

Again restoring files that are in use isn't going to happen. It doesn't matter what software you are using to backup/restore with. There are some exceptions, but exe's and dll's are not part of the exceptions and expect to fail on these files.

If restoring the complete system to a blank or scrap drive you can do a full system image back onto that drive. If you just need data then just restore the data. U don't have an issue.