Problem with redeemed game Code Download in new console - Alan Wake


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My buddy just bought the 300$ Xbox 360 that comes with Forza and Alan Wake from Wal Mart.

He inserted the redeemable code for the Alan Wake digital download considering it doesn't actually come with the system, just a code to download it. When he started the download it got to 5% or so and stopped and cleared itself from the download list. He tried to redeem the code again, but it said it had already been used. He then tried to go into the Game Marketplace to find Alan Wake to continue his download but it wanted him to buy it from there, instead of continuing the download.

Is there anyway to get the download going again, without buying it off the marketplace, or should he call Microsoft on the issue?

Nevermind.

Did some searching and got it solved.

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