29 replies to this topic

[+McKay]

Everytime Im playing a song in it; it plays fine, however the second I jump out of the app the volume plumets and it continues to play very quietly.







Ive checked sound settings, Windows is set to "Do nothing" if in a call so it isnt that..

[x-byte]

Yea, looks like it default to reduce volume when exiting fullscreen. If you add it to the side, it is fine. Looks to be by design, so hopefully they change it. No settings for that for the app sadly.

edit: Those volume settings is for desktop apps, not Modern.

[+nesl247]

I can't reproduce your issue unfortunately. Try installing your manufacturers drivers. Is it realtek?

[Kashinoga]

This happens to me sometimes, especially when I have Skype running; I think it has to do something with the default sound device and their respective drivers.

[+scumdogmillionaire]

I can't reproduce either. Just started a song in the music app, came to the desktop to reply to this and volume stayed the same.

[x-byte]

Kashinoga, on 17 August 2012 - 22:39, said:

This happens to me sometimes, especially when I have Skype running; I think it has to do something with the default sound device and their respective drivers.

Ok, that might be the case. I have Skype running as well. But I have disabled reducing the volume when communication is active. The default there is 80%.

[jakelou]

^^ How do you get that dialog to appear... and where does it appear?!

[idawgik]

jakelou, on 17 August 2012 - 23:15, said:

^^ How do you get that dialog to appear... and where does it appear?!

It's supposed to display if you press the volume keys on your keyboard (or tablet). I've got a logitech keyboard with SetPoint installed, and it won't display with the volume keys, just with pressing the play/pause button on the keyboard (which doesn't actually pause). It will display in the top left corner of the window when you get it.

Not sure if this should go in a separate thread or not, but has anyone else had issues with playing Zune Pass downloaded music in the Xbox Music App (or vice versa)? It seems it actually sets them with a different drm provider, so even though the account and subscription work in both apps, they can't license the music. It's a bit annoying since I have a bunch of stuff downloaded through Zune that I would have to re-download through Xbox Music to be able to play...

[Nogib]

I know the Release Preview did crap like this to me all the time (lowering volume when not set to do so) and it drove me nuts!

[siah1214]

idawgik, on 17 August 2012 - 23:21, said:

It's supposed to display if you press the volume keys on your keyboard (or tablet). I've got a logitech keyboard with SetPoint installed, and it won't display with the volume keys, just with pressing the play/pause button on the keyboard (which doesn't actually pause). It will display in the top left corner of the window when you get it.

Not sure if this should go in a separate thread or not, but has anyone else had issues with playing Zune Pass downloaded music in the Xbox Music App (or vice versa)? It seems it actually sets them with a different drm provider, so even though the account and subscription work in both apps, they can't license the music. It's a bit annoying since I have a bunch of stuff downloaded through Zune that I would have to re-download through Xbox Music to be able to play...

Yes the Zune/Xbox music problem ****es me off to no end. I just use the music app for streaming.

[Kashinoga]

x-byte, on 17 August 2012 - 23:07, said:

Ok, that might be the case. I have Skype running as well. But I have disabled reducing the volume when communication is active. The default there is 80%.

As far as I have noticed, whenever I enter a Skype call (desktop app), the Music app immediately gets quieter to a point in which I can barely hear it. The Music app then proceeds to work normally when I close Skype.

EDIT: The volume of the Music app gets extremely quiet when I switch from the app to my desktop (with Skype), then volumates (yeah, vol-ume-mates) back to normal when I switch back to the app.

[Geco444]

I had what I believe to be the same issue also with the sound. I would be streaming music from the metro Xbox music app and go to the desktop, that’s when the audio from that app would get quieter like background music and no volume setting was changed.
My mainboard is an Asus P6X58-E WS which has a Realtek ALC889. I noticed this issue sometime after I installed the drivers for them. Windows 8 doesn’t seem to power down the computer anymore and puts it into what I believe is an S5 sleep state. I think this was a sound driver save state issue of some kind with the fast startup feature in Windows 8. Anyways I believe I remedied the issue by actually shutting down the computer.
Pick your solution:

• Hold shift when clicking reset to get the recovery option and choose “Turn off my computer”.
  
• Hold shift when clicking shutdown to skip fast startup.
  
• Disable “Turn on fast startup” under power options and “Define power buttons…” (This might be good if the issue keeps reoccurring)
  
• Use the regular shutdown and unplug or hit the power switch on your power supply.

Options 1, 2 confirms an actual shutdown on my computer. I have a sidewinder x6 keyboard and when I do the regular shutdown and press a key the red LED lights blink, which is kind of cool.
After my computer did a cold boot I didn’t have any more sound issues, at least not yet. If this doesn’t work, oh well it’s new and hopefully something gets fixed. I also claim to not know much, if anything about computers. I don’t believe all mainboards support S5 so that could explain why other people aren’t getting the same issue.

[revanmj]

I got that problem too but it's not regular - after boot the app works fine, I can send it to the background and it will play music fine. But after some time it becomes so quiet that I can barely hear it and it won't fix until I reboot the computer. Problem is, I didn't start Skype or any other voice communicator a single time while running Music app.

[Kashinoga]

revanmj, on 18 August 2012 - 09:17, said:

I got that problem too but it's not regular - after boot the app works fine, I can send it to the background and it will play music fine. But after some time it becomes so quiet that I can barely hear it and it won't fix until I reboot the computer. Problem is, I didn't start Skype or any other voice communicator a single time while running Music app.

Did you plug in any other devices? The Music app exhibits the same problem whenever I plugin my Zune device.

[prjkthack]

Check the Sound > Communications settings. If you have an another application that uses your microphone or some other voice/sound/communication-related device, Windows will automatically reduce sounds from other applications in order to give the communication app (like Skype, for instance) priority. This is on be default and needs to be disabled. I've found that it usually works fine, but every so often it'll reduce my volume when it shouldn't, because another app is being defined as 'communicating'.