Windows 8 Store: 2 updates... Where? Can't find them!

By kiddingguy
in Microsoft (Windows)

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Grand Master

kiddingguy

Posted
Posted

In the App Store of Windows 8 is listed that I have 2 updates.

However, clicking on this link 'Updates (2)' gives me the message 'No updates available'.

Where and how do I get these updates? And for which app/programs are they?

Mentor

nekkidtruth

Posted
Posted

Welcome to Windows 8. Where everything is faster and perfect! If it's not working, you're doing it wrong! /s

I've been battling with this issue for a while as well. It seems completely random as to when those updates actually show up.

Grand Master

Calum Veteran

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  • Veteran
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Welcome to Windows 8. Where everything is faster and perfect! If it's not working, you're doing it wrong! /s

[. . .]

I don't remember seeing anyone state that Windows 8 is perfect. Most people realise that pretty much all software has bugs.

Mentor

nekkidtruth

Posted
Posted

I don't remember seeing anyone state that Windows 8 is perfect. Most people realise that pretty much all software has bugs.

With all due respect Calum, you did see the /s on the end of that sentence right? It's not me you should be convincing that software has bugs....I'm well aware of them. It's the pro-Windows 8 folk who seems to be wearing blinders ;)

Enthusiast

Jazirian

Posted
Posted

In the App Store of Windows 8 is listed that I have 2 updates.

However, clicking on this link 'Updates (2)' gives me the message 'No updates available'.

Where and how do I get these updates? And for which app/programs are they?

From http://answers.micro...m=1341953672498:

That problem is likely due to an app (or in your case apps) being taken down from the store for either updates, repair or for whatever other reason it may be.

I believe that the default Music and Videos apps are the culprit; they are not showing up in the store for me.

Showing updates to removed apps - that is terrible design.

Grand Master

Calum Veteran

Posted
  • Veteran
Posted

With all due respect Calum, you did see the /s on the end of that sentence right? It's not me you should be convincing that software has bugs....I'm well aware of them. It's the pro-Windows 8 folk who seems to be wearing blinders ;)

It seemed to me as if that sarcasm was trying to suggest that some people think Windows 8 has no bugs, considering the topic of this thread :) I could be wrong, though, so sorry if I am.

Mentor

nekkidtruth

Posted
Posted

It seemed to me as if that sarcasm was trying to suggest that some people think Windows 8 has no bugs, considering the topic of this thread :) I could be wrong, though, so sorry if I am.

That's exactly what that sarcasm was suggesting. Hence my mockery of it. ;) A quick visit through the zillion other Windows 8 related threads should yield you more than enough proof that there are some who feel there's little to nothing wrong with the the OS. But I digress...

Grand Master

Brandon Live Veteran

Posted
  • Veteran
Posted

From http://answers.micro...m=1341953672498:

I believe that the default Music and Videos apps are the culprit; they are not showing up in the store for me.

Showing updates to removed apps - that is terrible design.

It's not the design. Remember that we aren't at GA yet.

Enthusiast

Jazirian

Posted
Posted

It's not the design. Remember that we aren't at GA yet.

It might not be the intended design, but this does seem to be the culprit. Frankly though, we don't know whether this is intended behaviour or whether it is a defect that will be fixed before GA (appreciated, you might know the answer to that). As it stands, displaying '2' on the store icon when no updates are available is exacerbating an OCD I didn't know I had ;-)

Grand Master

Brandon Live Veteran

Posted
  • Veteran
Posted

It might not be the intended design, but this does seem to be the culprit. Frankly though, we don't know whether this is intended behaviour or whether it is a defect that will be fixed before GA (appreciated, you might know the answer to that). As it stands, displaying '2' on the store icon when no updates are available is exacerbating an OCD I didn't know I had ;-)

I know how you feel :-)

Mentor

nekkidtruth

Posted
Posted

does these updates also update the store stuff in release preview?..i have the rtm that i have yet to upgrade

From my understanding, RP and RTM do not have the same store. So you would have access to the actual live store.

  • 2 weeks later...
Neowinian

Dn Bianco

Posted
Posted

I have this problem too!

I found a fix for that. It seems that suddenly, the Store app remembers some inexistent updates (?).

To fix that, you have to go to the %temp% folder (WIN KEY + R, enter %temp%) and you'll find a file called winstore.log.

You have to delete this file, but you have to close 2 process first: Runtime Broker and Com Surrogate.

Runtime Broker it's easy to close, but Com Surrogate restarts automatically, so you have to close again, and delete winstore.log inmediatly.

Once you have deleted it, restart your PC. When it restarts, maybe you will se the "2" number (in the Store tile)... Open it, and you'll see the "2 Updates available" is gone.

Fixed!

Grand Master

Brandon Live Veteran

Posted
  • Veteran
Posted

I have this problem too!

I found a fix for that. It seems that suddenly, the Store app remembers some inexistent updates (?).

To fix that, you have to go to the %temp% folder (WIN KEY + R, enter %temp%) and you'll find a file called winstore.log.

You have to delete this file, but you have to close 2 process first: Runtime Broker and Com Surrogate.

Runtime Broker it's easy to close, but Com Surrogate restarts automatically, so you have to close again, and delete winstore.log inmediatly.

Once you have deleted it, restart your PC. When it restarts, maybe you will se the "2" number (in the Store tile)... Open it, and you'll see the "2 Updates available" is gone.

Fixed!

Oh dear, please do not do any of those things. They will have no effect on this problem. It's a known issue where sometimes the Store app says there are updates before they're fully available. Within a few hours at most it should fix itself automatically (when the update is actually offered).

  • Arkose and scumdogmillionaire
  • Like 2
Grand Master

devHead

Posted
Posted

In the App Store of Windows 8 is listed that I have 2 updates.

However, clicking on this link 'Updates (2)' gives me the message 'No updates available'.

Where and how do I get these updates? And for which app/programs are they?

I had the same thing; there was one update - for my Periodic chart app, but it still has the notification for another one, but on the Update page it says there are none available. I would have thought this kind of glitch could get fixed easily enough, but I suppose not.

Grand Master

scumdogmillionaire

Posted
Posted

Oh dear, please do not do any of those things. They will have no effect on this problem. It's a known issue where sometimes the Store app says there are updates before they're fully available. Within a few hours at most it should fix itself automatically (when the update is actually offered).

Yeah... that sounded like a terrible idea. Hopefully it's a Mail update to fix the People app from not allowing you to add recipients.

Grand Master

Noir Angel

Posted
Posted

I've found the app store a bit flaky when applying updates in general, sometimes it'll just sit there with the spinning circle for about a minute then either time out or simply direct me back to the home page. Issues I hope will be fixed before GA

Rookie

Sir Lurksalot

Posted
Posted

I have this problem too!

I found a fix for that. It seems that suddenly, the Store app remembers some inexistent updates (?).

To fix that, you have to go to the %temp% folder (WIN KEY + R, enter %temp%) and you'll find a file called winstore.log.

You have to delete this file, but you have to close 2 process first: Runtime Broker and Com Surrogate.

Runtime Broker it's easy to close, but Com Surrogate restarts automatically, so you have to close again, and delete winstore.log inmediatly.

Once you have deleted it, restart your PC. When it restarts, maybe you will se the "2" number (in the Store tile)... Open it, and you'll see the "2 Updates available" is gone.

Fixed!

Thx!

Your suggestion seems to have fixed my phantom updates issue and so far there have not been any negative repercussions that I can see.

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