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Mail app update can't find contacts?

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#1 +scumdogmillionaire

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Posted 10 October 2012 - 10:37

Are any of you guys experiencing this issue...

In the latest update to the Mail app released a few days ago, whenever I compose a new message, and click the add contacts button, the people app opens and says "this app uses email addresses and none of your contacts have any." -- my contacts have email addresses. Anyone else seeing this?


#2 Detection

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  • Joined: 30-October 10
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Posted 10 October 2012 - 10:37

Yep I posted this too, bad bug, you have to go to the People app and click a contact > send email

#3 OP +scumdogmillionaire

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Posted 10 October 2012 - 10:38

Yep I posted this too, bad bug, you have to go to the People app and click a contact > send email


Good to know! Maybe a mod can merge these then. I did a quick glance and didn't see anything.

#4 Harrison H.

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Posted 10 October 2012 - 11:11

Definitely a confirmed bug. Issue exists on all 3 of my computers.

#5 OP +scumdogmillionaire

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Posted 10 October 2012 - 11:24

Will be interesting to see how quickly an update rolls out for it...

#6 DKAngel

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Posted 10 October 2012 - 11:30

isnt that because its trying to read local conntacts and there probibily isnt any with email addresses set?

#7 PUC_Snakeman

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Posted 10 October 2012 - 11:42

This bug is very, very disturbing.

#8 Detection

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Posted 10 October 2012 - 11:46

If you look at the sync options for the account that doesn't show contacts, there is no slider to choose to sync contacts / addresses

But if you add a 2nd Live account, the options appear for that account

Possibly because you can't disable those sync options for the main account, or possibly that is the bug

#9 duddit2

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Posted 10 October 2012 - 11:50

Same here, worked before update and now cant find any email addresses (both in terms of autocomplete and clicking the + to lookup an address). And agreed with the poster above, it'll be interesting how quick this gets fixed.

Also, has everyone with this issue got the new updates installed (not the app updates, but the system update).

#10 Jahxp Live

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Posted 12 October 2012 - 23:07

I had the same problem, but uninstalling and reinstalling again solved the problema. It Works.

#11 vetSpyder

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Posted 12 October 2012 - 23:15

I had the same problem, but uninstalling and reinstalling again solved the problema. It Works.

had the problem, just did this and its fixed. thanks!

#12 Harrison H.

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Posted 13 October 2012 - 05:32

Uninstalling and reinstalling it helped but it hasn't completely fixed the issue. It won't find all of my contacts.

Even though the contacts showed in People app, it didn't work properly until it finished syncing my contacts. Works fine now. Thanks!

#13 Detection

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Posted 14 October 2012 - 14:44

I had the same problem, but uninstalling and reinstalling again solved the problema. It Works.


Thanks, fixed it for me too :)