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Delta employee had pizza delivered to stranded plane

tennessee pizza hut police escort

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#1 Hum


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Posted 23 March 2013 - 01:12

A Delta employee ordered 60 pizzas for delayed passengers on an Atlanta-bound flight from Tennessee after the plane was stranded on the tarmac for three hours on Monday.

Michele Carson-Vaughn, Delta Director of Field Services for the Southeast, says the airline's Knoxville station manager who has not been named was behind the idea, reports the Atlanta Business Chronicle.

Department of Transportation rules require airlines to let passengers leave a plane after a three-hour tarmac delay and to provide food and water after two hours. Pizza, on the other hand, is not required --and neither is a police escort for the food.

Delta reportedly worked with TSA to clear the delivery through security and the pizzas were delivered to the plane by a police car that had its lights flashing, reports the Chronicle.

One passenger told NBC she and her fellow passengers were pretty excited to see the Pizza Hut pizza.

"Everyone appeared happy after the pizza feed -- "but they just wouldn't serve us beer," said Vazmina."And yes we asked a bunch of times."



#2 Osiris


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Posted 23 March 2013 - 01:20

haha gees what a drama. Personally hats off to the employee for organising pizza, he/she coulda been a legend if they'd just served the brew too :p

#3 vetGeoffrey B.

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Posted 23 March 2013 - 01:47

well at least they tried, anytime i have ever had a problem with an airline they didnt do anything about it because they always come away from it telling me that they have plenty of customers that are willing to pay they did not need my money.

#4 remixedcat



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Posted 23 March 2013 - 02:16

So glad to hear awesome service stories

#5 compl3x


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Posted 23 March 2013 - 13:13

"Everyone appeared happy after the pizza feed -- "but they just wouldn't serve us beer," said Vazmina."And yes we asked a bunch of times."

lol. Awesome.

#6 +fusi0n


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Posted 23 March 2013 - 13:35


#7 arachnoid


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Posted 23 March 2013 - 14:17

No tip for the delivery guy then :rolleyes: :laugh:

#8 Growled


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Posted 24 March 2013 - 04:20

That is so cool. Kudos to them.