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Earlier this month, ChangeWave Research conducted a mobile phone customer survey which concluded that of the 3,645 US iPhone owners surveyed 82% reported being Very Satisfied with their purchase, up five points since the previous...

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Citgroup has confirmed that it's investigating a data breach involving the names, Social Security numbers and credit information of 5,208 customers inadvertently leaked by an employee of its ABN Amro Mortgage Group unit onto the...

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Microsoft Corp. (MSFT) and Novell Inc. (NOVL) announced Tuesday that Wal-Mart Stores Inc. (WMT) have become their latest customer. Wal-Mart is expect to begin using Novell's SUSE Linux; Novell will provide support for the software....

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Computer manufacturer Dell is to focus on customer satisfaction, which it admitted on Wednesday it "had not done perfectly in the past". The company is investing $150m in customer relationships this year,said chairman Michael Dell...

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Online payments company PayPal is working to fix a glitch that has been causing duplicate debit card withdrawals and deposits on some customer accounts since the beginning of September. The problem first...

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Windows enthusiast site, MSFN.org, have highlighted a rather serious problem with PayPal's email removal feature. Most emails sent from corporations have "removal" links to comply with anti-spam legislation in the USA. On clicking...

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Linux seller SuSE plans to announce Thursday that it will team with business software powerhouse SAP to offer a new set of support services for its corporate customers. The new support deal between...

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TiVo Inc., the leading maker of digital television recorders, on Monday began offering advertisers and broadcasters second-by-second information on the commercials and shows its users are watching — or skipping. Digital video recorders...

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eBay is quietly canceling a much-used e-mail address, which has some members worried. Next month, the online auction giant will close its direct e-mail link to SafeHarbor, its department that responds to questions about...

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A computer security researcher known for discovering serious leaks of private information at major U.S. companies has found one at Microsoft Corp.'s Web site. The researcher showed MSNBC.com several screen shots he had taken revealing...

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