Intel SSD Warranty Procedure?

[lieb39]

Hello everyone,

I'm looking to buy a Intel 320 160GB SSD - which boasts a 5 year warranty. I was just wondering what the actual process of it is - do I return to Intel or do I return to the store that I brought it from?

I ask because I'm visiting the US currently - but live in Australia, so will I have problems trying to get the warranty resolved when I'm back in Australia?

Thanks

Daniel

[Roger H. Veteran]

You'd have to send it back to Intel. The stores will only do 30 day return policy so if it's broken by then they'll replace it with a brand new one. If it's broken 1yr from now you'd send it to Intel (or maybe they send you one with a prepaid shipping box back to them. I dunno how they do it specifically).

[lieb39]

Thanks mate. Exactly what I wanted to hear.

[deuz]

Hello everyone,

I'm looking to buy a Intel 320 160GB SSD - which boasts a 5 year warranty. I was just wondering what the actual process of it is - do I return to Intel or do I return to the store that I brought it from?

I ask because I'm visiting the US currently - but live in Australia, so will I have problems trying to get the warranty resolved when I'm back in Australia?

Thanks

Daniel

Are you purchasing in AUS or the US because both countries have completely different warranty procedures. From what you wrote i think the US. If this is the case, if the warranty is international then you can return it with proof of purchase to a service agent in AUS otherwise you'll have to mail it back to the US. warranty docu(took 2 mins to find) http://download.intel.com/support/ssdc/hpssd/sb/5yrlimitedwarrantyssd320seriesmay102011_en.pdf

[primexx]

keep this in mind http://communities.intel.com/message/131623#131623