Spammed to death since this new board upgrade ...

By +BeLGaRaTh
in Site & Forum Issues

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Grand Master

+BeLGaRaTh Subscriber¹

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Per title, since this latexst board update I am spammed to death by notification emails on neowin. The old system did the same when it was upgraded. Basically I had the option set as follow topics when replying with notification delayed (I think that is what it was) so that I only got one notification until I logged in again.

Sadly now there is dozens of options on the notifications and as such I am getting either nothing if I turn the options off or bombarded to death (especially in the BF3 thread) whenever a reply is made. If I leave the autofollow ticked and untick all the email options I get nothing, If I leave the autofollow unticked I get nothing, if I tick the email options I get spammed. It's highly annoying and yet another reason I abhor the new update :(

WTF do I have to do so that I just get one notification per topic like the old board?

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Grand Master

Steven P. Administrators

Posted
  • Administrators
Posted

Please change the notification options to "Notification List" which puts the notifications in the top menu instead of sending an email for every notification.

I did reset this for everyone, and didn't set any auto mail options (because I believe this must be an opt in for members, rather than decided by us).

I did a test on the email "digest" option and it appears to send an email per topic, rather than consolidating them!

It looks like you have mail switched on, for almost everything!

Edit: Also change the top option to "immediate" or the notifications will only be put in the top menu when you go offline.

Grand Master

+BeLGaRaTh Subscriber¹

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I just want to have it the old way where I got an email immediately someone replied to a topic and no further emails were received until I visited the thread/topic.

So should I change Auto Follow to Immediate or Digest? Also can you tell me exactly what to tick/untick to get the notifications as above?

Having all of those options available is just overkill, I had to tick them all as without ticking them I would get no notifications at all. As I say whilst things are slowly getting better with this update, it seems to be "lets make a change for changes sake", I have been with Neowin since the very beginning and its only that last two updates that have caused headaches :(

[edit]

Changing from email to notification list will just display in the top of the forums? That is useless to me as I only visit them when a reply is made to a topic then I browse around, I mainly just visit the main page for news etc

[/edit]

Grand Master

Steven P. Administrators

Posted
  • Administrators
Posted

I've never used the notifications to email me, so I can't really help you there. Maybe it's a case of trial and error to see if it works out?

Additionally, we don't change for change sake.. it's for security and many other fixes and improvements (specifically search) over older versions.

Grand Master

Yusuf M. Veteran

Posted
  • Veteran
Posted

The option you want is called 'Delayed Email Notification'. It's still there but it's under a different name: 'Offline'. Unfortunately, it doesn't work as it should. There's a bug with versions of IP.Board older than 3.2.3 where multiple emails are sent instead of just one. Take a look at this post made by an IPS staff member on the IPS community board.

Grand Master

+BeLGaRaTh Subscriber¹

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Right so I have it as offline already but its due to a bug I am getting spammed to death? What a great update! Now I suppose I will have to wait until next year for the fix that is mentioned but not released to be out and then for another update to neowin? After just trawling through over 130 mails just for the BF3 thread, it may be easier just to flag neowin as spam and not bother coming here anymore :(

Grand Master

Yusuf M. Veteran

Posted
  • Veteran
Posted

Right so I have it as offline already but its due to a bug I am getting spammed to death? What a great update! Now I suppose I will have to wait until next year for the fix that is mentioned but not released to be out and then for another update to neowin? After just trawling through over 130 mails just for the BF3 thread, it may be easier just to flag neowin as spam and not bother coming here anymore :(

As far as I'm aware, 3.2.3 is a "maintenance release" because it fixes bugs instead of adding new features. It isn't anything major like IPB 3.2. so expect us to upgrade to it soon (see Redmak's post). For now, I'd suggest disabling email notifications and simply coming back from time to time. That's how I do it, anyway.

  • 2 weeks later...
Grand Master

+BeLGaRaTh Subscriber¹

Posted
  • Author
  • Subscriber¹
Posted

It has now gone to the other extreme, since the mentioned update I have had no notifications for any subscribed threads whatsoever :( Even going into the threads and resubscribing does nothing :(

  • 1 year later...
Grand Master

Shasoosh

Posted
Posted

I'm having the same issue. I always got an Immediate Email when someone replied ~ until I visited the thread in the email. This is how it was for years, this is how I like it.

Now Immediate sends an Email for every comment. Tried "offline" but that doesn't send me any emails.

It would be a lot easier for me to blame @Neobond but if it's IP.Board fault i'll just have to suck it up ;)

Grand Master

Yusuf M. Veteran

Posted
  • Veteran
Posted

I'm having the same issue. I always got an Immediate Email when someone replied ~ until I visited the thread in the email. This is how it was for years, this is how I like it.

Now Immediate sends an Email for every comment. Tried "offline" but that doesn't send me any emails.

It would be a lot easier for me to blame @Neobond but if it's IP.Board fault i'll just have to suck it up ;)

That's how the immediate email notification is supposed to work. The option you want is "offline" (previously known as "delayed"). You won't get an email notification if a reply is made in a followed topic when you're online.

Grand Master

Shasoosh

Posted
Posted

That's how the immediate email notification is supposed to work. The option you want is "offline" (previously known as "delayed"). You won't get an email notification if a reply is made in a followed topic when you're online.

That's really strange. Every other forum I'm reading on the net is set to immediate emails and it works as instantly send an email when there's a new reply but only for the first unread reply. Maybe it's different on IPB ? idk. I'll try offline again and report back.

Grand Master

Shaun N.

Posted
Posted

I'm having the same issue. I always got an Immediate Email when someone replied ~ until I visited the thread in the email. This is how it was for years, this is how I like it.

Now Immediate sends an Email for every comment. Tried "offline" but that doesn't send me any emails.

It would be a lot easier for me to blame @Neobond but if it's IP.Board fault i'll just have to suck it up ;)

Holy thread revival!

Grand Master

Shasoosh

Posted
Posted

I'm still struggling with this. For "Offline" I don't get notifications at all while I'm online and surfing the site. So if I opened a new thread in the games forum and now I'm reading something in the news forum I won't be notified when someone replied the games thread. Really annoying.

Grand Master

Steven P. Administrators

Posted
  • Administrators
Posted

I'm still struggling with this. For "Offline" I don't get notifications at all while I'm online and surfing the site. So if I opened a new thread in the games forum and now I'm reading something in the news forum I won't be notified when someone replied the games thread. Really annoying.

That isn't our fault! Take 5 minutes to go through and enable/disable exactly what you want https://www.neowin.net/forum/index.php?app=core&module=usercp&tab=core&area=notifications for example my notifications are set to inline only, which is the notifications list at the top right of the site next to search, you probably have that disabled when you're "online" as well.

People are too quick to assume that we're at fault even though 100's of others don't seem to have the issue you're having.

Grand Master

Shasoosh

Posted
Posted

That isn't our fault! Take 5 minutes to go through and enable/disable exactly what you want http://www.neowin.ne...a=notifications for example my notifications are set to inline only, which is the notifications list at the top right of the site next to search, you probably have that disabled when you're "online" as well.

People are too quick to assume that we're at fault even though 100's of others don't seem to have the issue you're having.

That's not true. The first thing I always assume is that i'm an idiot and probably doing something wrong.

I still didn't understand your explanation to my problem.

When I reply a thread I want to get only one notification \ email until I visit the thread again.

To my understanding the only line in the notification settings that responsible for this is

"v Auto follow topics I reply to. Notification frequency:"

With "Immediate" I can get 30 notifications for 30 replies from X thread regardless if I visit the thread.

With "Offline" I will get 1 Email \ Notification for 30 replies from X thread IF I'm Offline (Completely disconnected from neowin) until I'll visit the thread (that will trigger the notifications for this thread again) .

If I'm online but reading some other thread I won't be notified for a new reply on the X thread

*Of course blaming anyone from neowin was a joke :), I'm just trying to figure out how to make it work for me like it used to.

Grand Master

Shasoosh

Posted
Posted

I just checked 6 more forum boards I'm using (just to make sure) and in all of them the default thread subscription mode I'm using is set to instant or Immediate and all of them acts like it should. One notification per thread until thread is visited.

I'm pretty sure there's a bug in the Immediate Option on Neowin..It used to work until a month ago or so.

It have to be a bug..where's the logic of getting 50 notification for one thread...

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