mancode20 Posted October 23, 2011 Share Posted October 23, 2011 When I try to open Windows Media Center, a window pops up saying Windows Media Center has stopped working. Under that it says "Windows is checking for a solution to the problem." It loads for a minute or two and the window disappears. Nothing happens after that. I have tried turning it off and on using the turn windows features off and on feature under programs in control panel, and the same window pops up. I have tried the system file integrity checker, and there were no issues reported. I tried deleting the media center .db file, and that didn't work either. I'm guessing a windows update might've messed something up. I installed updates before, and windows is acting like I never installed them. That's kind of weird. I scanned for viruses using Security Essentials and Malwarebytes, and nothing there either. Is there any easy solution to re-installing Media Center? I'm thinking System Restore might be my best option unless someone has something better. Link to comment Share on other sites More sharing options...
hairbawl87 Posted October 23, 2011 Share Posted October 23, 2011 Did you install any Windows Media Player plugins or codec packs? Might wanna look at that... Link to comment Share on other sites More sharing options...
mancode20 Posted October 23, 2011 Author Share Posted October 23, 2011 Nope. The only thing I have done recently is installed the 64 bit PotPlayer, and un-installed the 32 bit KMPlayer. Could that cause issues with WMC? I tried checking the Event Viewer, and it says this...MMC could not create the snap-in. The snap-in might not have been installed correctly. Name: Event Viewer CLSID: I'm guessing that means the Event Viewer isn't working properly either. I should see a log file of crashes when I open it, right? I'm thinking it may have something to do with a recent windows update for .net Framework. That is required for WMC to run, right? I'm guessing on that. Not sure. Link to comment Share on other sites More sharing options...
mancode20 Posted October 23, 2011 Author Share Posted October 23, 2011 I read online that one thing I could try is deleting all the ehome files or folders in c:\ProgramData\Microsoft\eHome. The only thing I'm confused about is if they mean all the files but keep the folders, or do I need to delete all the folders as well? They are supposed to re-create themselves once I run Media Center again. I'm hoping this could be an easy and quick fix. Link to comment Share on other sites More sharing options...
mancode20 Posted October 24, 2011 Author Share Posted October 24, 2011 Nobody can give me an answer on which files and/or folders to delete in c:\ProgramData\Microsoft\eHome? Link to comment Share on other sites More sharing options...
mancode20 Posted October 24, 2011 Author Share Posted October 24, 2011 I tried moving all the files and folders out of the ehome folder, and that didn't help at all. It still crashes! So annoying!! Link to comment Share on other sites More sharing options...
mancode20 Posted October 26, 2011 Author Share Posted October 26, 2011 Nobody can help me with this issue? Link to comment Share on other sites More sharing options...
Ntrstd Posted October 26, 2011 Share Posted October 26, 2011 I think that this is definitely a codec or player issue. Uninstall PotPlayer, reboot and see if that fixes the problem. If it doesn't, re-install KMPlayer, reboot. If that doesn't fix it, uninstall KMPlayer and reboot. If still not fixed run Windows Update. If it's still not fixed, re-install Windows. Or maybe it would be easier to uninstall all of the media players and re-install Windows! Link to comment Share on other sites More sharing options...
mancode20 Posted October 26, 2011 Author Share Posted October 26, 2011 I can't believe I'm typing this, but I fixed it!! I installed KMPlayer, uninstalled Potplayer, and it still wasn't working! I uninstalled Xvid, installed the newest version, and it still wasn't working! I updated my Java to 6 Update 29, and can you guess what happened next? It still wasn't working! I then installed a bunch of Windows Updates, and it finally worked!! I'm guessing that was the major issue. I'm debating on whether or not I should install Potplayer again. I might have to create a system restore point before I do it, or wouldn't it be possible to install Sandboxie and run it in that? Either way I'm very happy that I got it working again!!! Thanks a lot!! Link to comment Share on other sites More sharing options...
Seizure1990 Posted October 28, 2011 Share Posted October 28, 2011 Not an issue anymore, but Microsoft.com supplies the installers for WMP. I'm not sure if that would have fixed your issue with WMC though. Link to comment Share on other sites More sharing options...
Recommended Posts