Elliot B. Posted January 22, 2012 Share Posted January 22, 2012 I am using: iTunes 10.5.3.3 Windows 7 x64 SP1 iPhone 4S with iOS 5.0.1 (stuck on screen with iTunes logo with the arrow and the USB cable) When I plug the iPhone in, iTunes does not detect it. There are two entries in Device Manager with errors, both devices are called "Apple Mobile Device (Recovery Mode)" I have pointed to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers but Windows can not find the drivers in there. Within that folder exists the following: usbaapl64.cat usbaapl64.inf usbaapl64.sys usbaaplrc.dll I have tried repairing and uninstalling/reinstalling iTunes. Any ideas? junaidi 1 Share Link to comment Share on other sites More sharing options...
Ambroos Posted January 22, 2012 Share Posted January 22, 2012 Try a different USB port, helps from time to time. If THAT doesn't work there is either something wrong with the USB cable or with the Windows install. Link to comment Share on other sites More sharing options...
alexalex Posted January 23, 2012 Share Posted January 23, 2012 uninstall completely iTunes using Revo uninstaller (including registry entries) and re-install. Remember to back up iTunes music/app folders like C:\Users\username\MyMusic\iTunes Elliot B. 1 Share Link to comment Share on other sites More sharing options...
DKAngel Posted January 23, 2012 Share Posted January 23, 2012 tried another comp just to make sure your phone isnt busted? Link to comment Share on other sites More sharing options...
Elliot B. Posted January 23, 2012 Author Share Posted January 23, 2012 uninstall completely iTunes using Revo uninstaller (including registry entries) and re-install. Remember to back up iTunes music/app folders like C:\Users\username\MyMusic\iTunes That fixed it. Tar :) Link to comment Share on other sites More sharing options...
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