Japlabot Posted February 19, 2012 Share Posted February 19, 2012 I got an invoice from Apple in my email this morning. I had apparently purchased an App that I had no idea had been purchased. Last night, I was going through all the apps of a fairly large developer on my iPad and pressing "Free" then "Install" on all of the free ones. I only entered my password for the first free app. I had also made a paid purchase earlier that evening from a different developer. I have In-app purchases disabled in the settings. During this time I did not get a "Buy" button or ask for my password for the paid apps and I sure as hell was very careful to only press the "Free" ones. I know that sometimes that the Price field can take a few moments to update when the screen loads, is it possible that I may have pressed the "Free" button (before it had a chance to update with the actual price) and it remembered the "Buy" button and password from my earlier purchase? Or is it more likely that I made a mistake and must have actually pressed the buy button? Link to comment Share on other sites More sharing options...
Heather Posted February 24, 2012 Share Posted February 24, 2012 I once had this with some foreign app. It also said I make in app purchases. Apple refunded me when I contacted them Link to comment Share on other sites More sharing options...
Japlabot Posted February 25, 2012 Author Share Posted February 25, 2012 Yeah Apple refunded me when I explained it tot them. I don't know if it was a system thing or a goodwill thing. They also refunded the app I bought prior to this one. I asked them to undo that refund as it was a legitimate purchase but they said they can only refund everything on the same invoice. The legit app is still installed so I don't get the option to re-purchase. I suspect that it is a case of having a 15 minute timer to confirm free apps and 15 minute time to confirm paid apps. I suspect that when I purchased the first paid app, within the 15 minutes later I must have accidentally pressed on this other paid app for which it didn't confirm AT ALL. I checked the settings and there is no way to set a 15 minute timer for FREE apps and no timer (always confirm) for PAID apps which is a bit of shortsightedness in design or they are just trying to cause unwanted purchases. Reminds me of the last problem I had. I wanted to reinstate a "non-replenish-able" in-app purchase. To do this, it prompted me right up to "Do you wish to buy X for $1.99", then I press "Buy" (seemingly like I will be paying again despite the developers insistence that I won't) and only after I have pressed "BUY" does it tell me that it has already been bought and will be redownloaded for free. That is bad design. The In-App purchases should have told me that it will be redownloadeded for free in the first place rather than me having to bother the developer about the In-App functionality because it wasn't clear (I originally contacted Apple about it, but they referred me to the Developer) Link to comment Share on other sites More sharing options...
Recommended Posts