Delay in Remote Desktop Connection. What are possible solutions?

[kiddingguy]

Trace in attachment

[+BudMan MVC]

Yeah looks like hop 7 is not very responsive - but since your not seeing longer pings after it, it would mean that its just slow in answering the icmp request.

Now if you were seeing long returns from the hops after, then where it jumps in speed would normally point you to where the problem is in the network.

If your saying you don't have the problem when connected to the modem, then that pretty much rules out a network issue and something with your router. Are you wired to router when having the problem or only wireless does the problem happen. Are there other devices connected to this router at the same time your testing.

I would wire to your router, and disconnect every other client both wired and wireless other than you. If you don't have issues then, then do same test with you the only one on the wireless connection. If still not a problem then points to something else on your network causing the router to have problems. Are you doing any sort of p2p through this router? Anything that would be doing heavy upload/download while your connecting, or creating lots and lots of connections like p2p.

[+John Teacake MVC]

What versions of RDP are both ends using?

[kiddingguy]

I have decent timings now arounf hob 7... 17 ms.

It turns out is't the UTP goinf to my WD Live TV.

This thing had issues when connecting and finding my network.

I guess I know the reason why.....

Unplugged the cable and now I have fast(er) internet...

EDIT:

Changed the UTP cable from router to WD device and now I have 17 ms around hob 7.

So I think the previous UTP cable is broken. Can this be an option?

[+BudMan MVC]

So your not having rdp connection now?

[kiddingguy]

Yes, RDC is active. So far no delay... luckily.

It turns out that some cable swaps - I haven't changed te UTP cables/bought new ons - to different GBit ports on the router.

Tomorrow is more a testing day in real life - also with my notebook.

I post my findings in this thread tomorrow.

I guess the testing and your suggestions did work in the troubleshooting. Thx for that... so far.

[babat]

Delay and hiccups occur in RDP due to various reasons such as insufficient bandwidth, server down, firewall issues etc. What you can do is, try using various remote support services such as logmeinrescue.com, gosuportnow.com etc and check whether your remote connection works flawlessly or no.