Can't Update to Windows 8.1 Preview (Windows Store update)

[Robbie Ride]

Just downloaded the installer (Windows8-RT-KB2849636-x86) so I can update to Windows 8.1 Preview and I get an error that states "This update is not applicable to your computer"

 

Both my computers are x86 systems so not limited by the "Atom CPU List"

 

I could be doing something wrong, but any ideas?

[DaveLegg Developer]

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

[FlintyV]

Ah shame en-gb here too. I installed the Update just fine but have never had the prompt to update from the Store.

[Robbie Ride]

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

 

That's not good, hope MS fix this soon

[Buendia]

I have installed that update without problems also the prompt to install the Preview never shows up. Also, many users are reporting this issue.

 

@Robbie Ride

http://answers.microsoft.com/en-us/windows/forum/windows8_1_pr?auth=1&tab=unanswered&tm=1372267256372

[rfirth]

From the chat on IRC, it seems to be happening to anyone using the en-gb version, rather than the en-us version :(

 

No, I'm using the en-us version... worked fine on my Surface Pro, but doesn't work with my HP Compaq 2710P.

[Robbie Ride]

I have just read on the Microsoft community pages that it could be Media Center that's causing the issue, but I have uninstalled Media Center and it made no difference, still can't install the update.

[Sszecret Veteran]

I have installed the update, restarted my PC and nothing happened. Tried setting the region / location of my account to the United States and it still didn't work. Don't have a language pack installed and I don't have Media Center installed either. 

[FlintyV]

Seems to be a widespread issue. I guess there's not a lot we can do to fix the situation until MS step in.

[George P Global Moderator]

They said some devices could need a driver update for the graphics.  So maybe that's it?

[1ON]

I am getting this error on Surface RT :/

[George P Global Moderator]

It seems that any additional language packs that might have been installed could also be an issue?  I haven't tried yet on my Samsung ativ smart pc because MS named it in a list that needed a driver update first.   Anyone with this device actually give it a go yet though?

[Roger H. Veteran]

https://www.neowin.net/forum/topic/1161252-guide-how-to-fix-this-update-is-not-applicable-for-windows-8-prev/

 

Dunno if it works but there it is:

[jasondefaoite]

Same error here. But I'm using enterprise and doesn't look like there is a windows store upgrade path for that version of Win8. Must download the iso. Which is now in progress from MSDN.

[Matt Sharpe]

I've had the error too, on my Dell Inspiron Duo and home built PC.

 

Both have en-gb Windows 8 installed. I'm guessing it is the language that's the problem.

[mumumumu]

en-gb is not a supported localization in the Preview. You need to install en-us language pack and make a complete switch to it (probably even for the default non-logged-in pseudouser). Then it should install.

[daniel_rh]

After installing the update and restart Windows, I was prompted to update to Windows 8.1... Downloading

[Robbie Ride]

try this fix

 

 

1. Place and rename the MSU file in an easily accessible place, e.g. C:\8preview\preview.msu

2. open command prompt in administrator mode.

3. Type: Expand ?F:* c:\8preview\preview.msu C:\8preview\

4. Type: DISM.exe /Online /Add-Package /PackagePath:c:\8preview\Windows8-RT-KB2849636-x64.cab

 

those on x86 platforms it should read DISM.exe /Online /Add-Package /PackagePath:c:\8preview\Windows8-RT-KB2849636-x86.cab

[1ON]

https://www.neowin.net/forum/topic/1161252-guide-how-to-fix-this-update-is-not-applicable-for-windows-8-prev/

 

Dunno if it works but there it is:

 

Just rebooting after applying this - lets see!

[ady199]

All installed and working - I hope Intel release a graphics driver update for the HD 4000 because everything looks horrible on my Samsung 700T

[George P Global Moderator]

All installed and working - I hope Intel release a graphics driver update for the HD 4000 because everything looks horrible on my Samsung 700T

Yeah I have the 500T and I'm waiting for the driver update before I try to install the preview.

[1ON]

Just rebooting after applying this - lets see!

 

Rebooted and prompted to install 8.1 from the store. Greeted with the below screenshots,

 

 

 

 

 

Then proceeds to fail and close.

[Robbie Ride]

after using this fix I got the prompt but I also noticed something else.

 

from what I can make out, it says something happened and the install of Windows 8.1 Preview can't be completed

[+KibosJ Subscriber²]

Rebooted and prompted to install 8.1 from the store. Greeted with the below screenshots,

 

 

<Snip>

 

Then proceeds to fail and close.

Same issue here :(

[JJJohan]

Same problem here guys. The folks on the Microsoft forums are having the same problem, I'm just going to hope it's because servers are overloaded and not because we performed a workaround for installing the package.