Windows 7 x64 Keeps Restarting Randomly - "Windows has recovered from an unexpected shutdown&#34


Recommended Posts

My laptop keeps randomly restarting. This is the error I get after restart:

 

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 4105

 

Additional information about the problem:

  BCCode: 7a

  BCP1: FFFFF6FC50016D10

  BCP2: FFFFFFFFC0000185

  BCP3: 00000000115A7880

  BCP4: FFFFF8A002DA2000

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

 

Files that help describe the problem:

  C:\Windows\Minidump\121313-15085-01.dmp

  C:\Users\N\AppData\Local\Temp\WER-389581-0.sysdata.xml

 

Read our privacy statement online:


 

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

 

How can I fix this? Please let me know if you need more information.

 

Link to comment
Share on other sites

As zhangm said the minidump would be helpful, but based on what you posted so far, have you run a checkdsk on your hard drive?  Code 7a (1st line of what you posted) has come back in the post as error ready hard drive sector from my experience. So I would suggest for now (until we see the dump file) to run a checkdsk for the hard drive.

 

Hope that helps

Link to comment
Share on other sites

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.