Windows 7 x64 Keeps Restarting Randomly - "Windows has recovered from an unexpected shutdown&#34

[Stephen Riley]

My laptop keeps randomly restarting. This is the error I get after restart:

 

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 4105

 

Additional information about the problem:

  BCCode: 7a

  BCP1: FFFFF6FC50016D10

  BCP2: FFFFFFFFC0000185

  BCP3: 00000000115A7880

  BCP4: FFFFF8A002DA2000

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

 

Files that help describe the problem:

  C:\Windows\Minidump\121313-15085-01.dmp

  C:\Users\N\AppData\Local\Temp\WER-389581-0.sysdata.xml

 

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How can I fix this? Please let me know if you need more information.

 

[zhangm Supervisor]

Can you upload your minidump file?

Also, is your data backed up?

[snaphat (Myles Landwehr) Member]

for one, try running sfc /scannow

 

See:

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

[The Evil Overlord]

As a guess, and purely a guess, I would suggest removing and reseating the plug in hardware, (ram graphics cards etc...) and maybe it could be related to a driver?

[Tech Geek Alex]

As zhangm said the minidump would be helpful, but based on what you posted so far, have you run a checkdsk on your hard drive?  Code 7a (1st line of what you posted) has come back in the post as error ready hard drive sector from my experience. So I would suggest for now (until we see the dump file) to run a checkdsk for the hard drive.

 

Hope that helps