Build 9926 - Upgrade - VIDEO_DXG_KRNL_FATAL_ERROR


Recommended Posts

I've done a few attempts to upgrade from my current Win 10 Build (9879), but after 90 minutse, I keep getting a blue screen of death while PC settings are being applied (so yes, devices are already supposed to be ready).  The error indicates: VIDEO_DXG_KRNL_FATAL_ERROR

 

After the second try, Windows Update offered me about 10 driver updates - previously not available, and I always have the latest drivers from the Dell website. Oh, I'm using x64, with a Dell Inspiron 17, 5000-series.

 

Will I have to wait for proper Windows 10 drivers from Dell? Or how to avoid this error? After rebooting, I can't try a safe-mode solution, it immediately restores the previous build from which I was upgrading.

 

Will I have to wait for proper Windows 10 drivers from Dell? Or how to avoid this error? After rebooting, I can't try a safe-mode solution, it immediately restores the previous build from which I was upgrading.

 

Waiting for Dell to release drivers ... Nice Joke.

 

Which graphics cards do you have?

 

Did you obtain the latest drivers?

I'll try with the latest nVidia driver I could find on nVidia.

 

As for Intel, it claims my system doesn't meet the minimum requirements - but I'm expecting it's an OS issue (I've tried to run it in compatibilitiy mode). I also noticed that the integrated Intel driver only supports DirectX 11 so far. But I don't think that *should* be an issue?

 

- Alternative: what would happen if I actually try to uninstall those specific drivers completely?

I would expect the latest Nvidia Beta driver to work at the very least.

 

The Intel that gets installed by MS might already be updated and good to go!

 

Only having DX11 won't be an issue. I guess at some point Intel will enable DX12 support on your HD 4400!

 

Then you have the whole thing with optimus going on. 

 

If you clean your drivers with a tool such as DDU then the Windows Standard Display drivers should activate*

I would like to avoid a clean install. I've only tried the upgrade path so far, which I hoped would work from the 9879 bulid.

 

The upgrade seems to go well, "getting ready for devices" goes well, but the error comes up somewhere a bit after 80% "applying PC settings".

You are making it unnecessary hard for yourself as this is not RTM : ).

 

Now you have tried the obvious:

 

Removing the drivers (Intel and AMD) with DDU prior to upgrade.

 

However:

 

Recently we came across a bug where AMD APU devices (PXAA) would crash during AMD driver install on the latest Win build.

 

The solution was to set the UEFI to Legacy boot (BIOS). It removed the error 43 in Device Manager and allowed the graphics card to work.

 

This was happening because MS is making some changes to their driver backend.

 

 

You could try that if your Dell has this functional in the UEFI.

This topic is now closed to further replies.
  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Posts

    • I will keep my current devices for several years... no planning in upgrading until these devices stop working. Too pricey.
    • Apple raises MacBook and iPad prices as memory costs surge by Karthik Mudaliar Apple has raised the U.S. prices of several MacBook and iPad models, including the MacBook Neo, which it launched for $599 less than four months ago. The company’s cheapest laptop now starts at $699, while some MacBook Pro configurations have increased by $300. The changes affect the MacBook Neo, MacBook Air, MacBook Pro, iPad Air, and iPad Pro. Apple has not changed the hardware or storage included with these models, so customers are simply paying more for the same configurations. Here is how the new US pricing compares with the previous starting prices: Product Previous price New price Increase MacBook Neo $599 $699 $100 13-inch MacBook Air, 512GB $1,099 $1,299 $200 14-inch MacBook Pro, 1TB $1,699 $1,999 $300 16-inch MacBook Pro $2,699 $2,999 $300 11-inch iPad Air, 128GB $599 $749 $150 13-inch iPad Air, 128GB $799 $949 $150 11-inch iPad Pro, 256GB $999 $1,199 $200 13-inch iPad Pro, 256GB $1,299 $1,499 $200 The updated prices are already appearing on Apple’s U.S. online store. The MacBook Neo increase will probably attract the most attention. Apple introduced the laptop in March for $599, pitching it as a more affordable Mac for students and buyers considering Windows laptops or Chromebooks. It uses an A18 Pro processor and originally undercut Dell’s new $699 XPS 13 by $100. Following the increase, the two laptops now have the same starting price. The M5 MacBook Air has also lost the price Apple promoted when it launched in March. The 13-inch model arrived with 512GB of storage for $1,099, while Apple’s store now lists the MacBook Air range as starting at $1,299. The 14-inch MacBook Pro with an M5 chip and 1TB of storage has gone from $1,699 to $1,999. Apple has made similar changes to its iPads. The recently released M4 iPad Air, which launched at the same $599 starting price as its predecessor, now starts at $749 for the 11-inch version. The 13-inch version has risen from $799 to $949. The iPad Pro increases are larger in dollar terms. Apple’s 11-inch M5 iPad Pro now starts at $1,199, up from $999, while the 13-inch version has moved from $1,299 to $1,499. Both base models still include 256GB of storage. Apple blamed the increases on the rapidly rising cost of DRAM and NAND flash, which provide system memory and device storage. The company told Reuters that it had tried to shield customers from the increases but could no longer absorb them. “We have never seen a component price increase this much, this quickly,” Apple said. Tim Cook had already warned that price increases were coming. Cook said Apple’s existing component inventory had softened the immediate impact, but that higher memory costs would increasingly affect the company after the June quarter. Much of the pressure comes from the construction of AI data centers. Memory manufacturers are directing more production toward high-margin server products, leaving PC, tablet, and smartphone makers competing for the remaining supply. Apple has not said whether the new prices are temporary or whether further increases are planned. For now, the changes show that even Apple’s purchasing power has not been enough to keep the AI-driven memory shortage away from consumer devices.
    • Ventoy 1.1.16 is out.
    • This is a none story - these low volume Chinese models will always get new experimental features first because Apple and Samsung can't produce them in huge volume to meet demand.
    • Nvidia GeForce NOW gains support for Dark Scrolls, Empulse, and more by Pulasthi Ariyasinghe The final update of June for Nvidia's cloud gaming service GeForce NOW is now available, and it is touting support for six more games. The company is also drawing subscriber attention towards the summer sales kicking off across stores, so they can stock up on more cloud-supported titles. Of course, the Steam Summer Sale is the biggest promotion, which is kicking off later today. "Supported Steam games can be streamed across devices with GeForce NOW, making it easy to buy a game once, keep progress synced and pick up where the gameplay left off on PCs, Macs, handheld devices, phones, TVs and more," says the company. "In other words, the Steam Summer Sale brings the deals; GeForce NOW adds the flexibility." Don't forget that the GeForce NOW summer sale is still active as well. This limited-time offer drops the 12-month Performance membership from $99.99 to $64.99, saving members $35. At the same time, the 12-month Ultimate membership is currently going for $129.99, dropping the price by $70 from the original $199.99. Here are the games joining GeForce NOW's supported list this week: Dark Scrolls (New release on Steam, available June 22) SAND: Raiders of Sophie (New release on Steam, available June 22) Deer & Boy (New release on Steam, available June 23) EMPULSE (New release on Steam, available June 24) The Adventures of Elliot: The Millennium Tales (Steam) FATAL FURY: City of the Wolves (Steam) With the June expansions coming to an end, Nvidia should be announcing its July GeForce NOW plans next week. Keep in mind that, unlike subscription services like Game Pass or EA Play, a copy of a game must be owned by the GeForce NOW member (or at least have a license via PC Game Pass) to start playing via Nvidia's cloud servers. There is also a limit to how many hours subscribers can use the service per month.
  • Recent Achievements

    • First Post
      kinowa earned a badge
      First Post
    • Rookie
      krychek57 went up a rank
      Rookie
    • Grand Master
      Jaybonaut went up a rank
      Grand Master
    • One Year In
      Philsl earned a badge
      One Year In
    • Dedicated
      Scoobystu earned a badge
      Dedicated
  • Popular Contributors

    1. 1
      +primortal
      463
    2. 2
      +Edouard
      171
    3. 3
      PsYcHoKiLLa
      134
    4. 4
      Michael Scrip
      77
    5. 5
      Xenon
      77
  • Tell a friend

    Love Neowin? Tell a friend!