funny Horrific Traumatising Experience At Chili's

[TPreston]

Hello. My name is Dora Edwards and I'd like to write a letter to Chili's. What I want to say is that I took my family to one on a recent trip to Durham, NC. We went last Friday about 7:30. We had to wait about 20 minutes to get in, which seems excessive. Once seated, we were given menus and my kids (11 and 8) were given kid's menus. My 11 year old was offended that he was given a kid's menu and crayons. I called for the hostess to bring him a regular menu, but she just went and helped someone else. A few minutes later, the waitress came. I think her name was Monica, but it might have been Mona or even some alternate spelling of Monica like Monika or Moniqua. She took our drink order and I asked for the adult menu for my 11 year old. She came back a few minutes later with our drinks, but no adult menu. My husband asked her for it again. Do you know what she did? She picked up his menu, which was lying on the table, and handed it to my son. You need to train your staff to ensure that each person gets a menu. My husband has picked his meal, but if he wanted to share his menu with my son, he would have. It's Chili's job to have a menu for each person and not make people double up.

So we ordered. My husband got a cheeseburger. Me, that salad with black beans in it. My 8 year old got chicken fingers, but asked for some of that spicy peanut sauce that comes with the lettuce wraps. My 11 year old didn't find anything he wanted on the menu, so he asked if they could make him a waffle with strawberries. He likes those. The waitress said no, they did not have waffles. My husband asked why not. The waitress said that they didn't have any batter or any waffle irons. My husband, as you would think, was mad. This was a restaurant and they should have something simple like waffles. Yes, he used a four letter word, but had she just brought the waffle, he would have given her a good tip. Know what she did? She turned around and walked away and said something to the bartender.

I got up and walked to the hostess station and asked the manager. His name was Michael. I told him that the waitress was rude and left our table before we could complete the order.

He was so great. He came to our table and took the order himself. When we got to my son, he's changed his mind and decided that he's have fajitas, so we just ordered that.

The problem came when the waitress was sent back to our table with the food. She said she's been warned and it was all our fault. My husband told her that it was her job to shut up and serve us. He makes at least three times what she makes, I'm sure. And he doesn't even need to hide his tips from the IRS like she does. He told her that and she walked off.

No one came back, so after about 10 minutes, I went to find Michael. Know what we found? He was kissing that nasty waitress at the drink station. No lie.

This was totally unacceptable. We eat out 3 or 4 nights a week. I have a Master's degree in Art History from Duke, which was why we were in Durham, and I'm pretty sure that Michael and that Monica are high school dropouts.

I think we deserve our money back (the ticket was around $75, but I didn't keep the receipt). We should also get free meals whenever we're in Durham.

You should fire Michael and Monica or whatever her name is. Hire some smarter people. My newphew graduated from UNC in May and he can't find a job. Maybe you can hire him?

Thank you and I look forward to your help.

Give me money back. Give me free meals in Durham. Fire these high school dropouts. Give my nephew, who made the dean's list 2 times a job. Pay him what he's worth.

http://www.planetfeedback.com/chilis/menu+choices/kissing+at+the+chilis/292877

[Lizardslap]

would have been nice if they mentioned Michael was the bar tender but why didnt the just get up and leave or get the manager they should not have just sat there for all this

[Anibal P]

i know this is a BS post on the site, likely, but I have seen real people with this type of attitude, makes me almost get violent, but being a semi hermit helps

 

 

Also if she really has a Masters from Duke, then they may want to review their grading and graduation requirements, she does them no good 

[trag3dy]

Nevermind. Didn't realize this was in the jokes section.

[Guest]

I don't know what is more stupid, the waitress being silly, or them expecting every god damn place on Earth to have waffles.

 

On a second thought, I am not sure the whole post isn't stupid.