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Send as PDF via Excel 2013


Question

Until last week, in Excel 2013 when you want to share a workbook as a PDF, you could....

 

File -> Share -> Email -> Send as PDF

 

A new message window would pop up, you fill it out and send.

 

Now, since the security updates of last week (I'm assuming), you get an ".ost is in use and cannot be accessed" error message. If you shut down outlook, a message window will show up but none of the autofill email addresses will pop up.

 

Anyone know of a way to fix this?

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I have reproduced this on multiple machines in our office. Win 7 (64bit) and MS Office 2013 fully updated, including all the optional updates MS has been pushing out lately.

 

Cutepdf is an option but the user is not very computer literate. He cringed at our workaround for this, which is why I'm trying to see if I can fix it.

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Is the email account linked to an Exchange server? If so, I'd start by creating a fresh .ost file [close Outlook, move the original .ost out of it's folder, restart Outlook, get user to sign in - new .ost should be created during sync with server].

 

Offline Outlook Data File (.ost) info:

https://support.office.com/en-za/article/Introduction-to-Outlook-Data-Files-pst-and-ost-6d4197ec-1304-4b81-a17d-66d4eef30b78#__toc290027730

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  On 22/06/2015 at 11:06, 68k said:

Is the email account linked to an Exchange server? If so, I'd start by creating a fresh .ost file [close Outlook, move the original .ost out of it's folder, restart Outlook, get user to sign in - new .ost should be created during sync with server].

 

Offline Outlook Data File (.ost) info:

https://support.office.com/en-za/article/Introduction-to-Outlook-Data-Files-pst-and-ost-6d4197ec-1304-4b81-a17d-66d4eef30b78#__toc290027730

 

Thanks for the suggestion everyone.... Removed everything but archives but it still did not work.

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