Windows Vista Import Picture Wizard Not Working

[flynempire]

Hello guys. Got a problem with a friends Vista machine and the Import Picture Wizard.

All of a sudden it stopped working and when he puts in his SD card nothing happens. I went online and found some articles but did not help me much

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/import-picture-wizard/c4b09e44-27bd-4485-b06c-6a9b731fcc79

http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/how-to-change-import-settings-when-importing/973a11cf-deba-4861-b35d-66568e88b4ab

I dont know why he still uses Vista but for now it works for him. Anyhow has anyone has this problem before and been able to fix it?

On my Windows 7 machine when I put in a CD, SD Card or USB stick a small window pops up on my desktop and asks me what I want to do. This is what he needs to get back so he can run the Wizard again.

Thanks,

[Ian W]

Is AutoPlay enabled? Please see http://windows.microsoft.com/en-us/windows/change-autoplay-settings#1TC=windows-vista

When AutoPlay is enabled a message similar to the following should appear when an external media or device is inserted. Note the option to import pictures.

[flynempire]

Yes it is. That is the first thing I checked and that surprised me why it did not work.

[Ian W]

May I ask what the current settings are? A message may not appear depending on the setting applied.

[flynempire]

Actually it looks like your settings if I recall. I am not in front of the computer as it is in an office.

[Ian W]

Actually it looks like your settings if I recall. I am not in front of the computer as it is in an office.

Are you and / or your friend able to read and write to external devices and media?

Also, have you seen this? http://windows.microsoft.com/en-us/windows/troubleshoot-autoplay-problems#1TC=windows-vista

AutoPlay doesn't start when I insert a disc or plug in a device.

There are several reasons for this problem. AutoPlay might be restricted by Group Policy, it could be canceled by a program that is running, or the service that AutoPlay needs to start might not be running.

Here are some things to try:

• Ask your network administrator if AutoPlay is restricted by Group Policy, and if so, what to do instead.

• Close other programs that might be interfering.

• Follow these steps:

  1. Click the Start button , click All Programs, click Accessories, and then right-click Command Prompt.

  2. Click Run as administrator.

  3. At the command prompt, type net start shellhwdetection, and then press ENTER.

  4. Restart your computer.