Windows 10 audio sync issues.

[cammy]

Hello there, about 5 minutes into a video across any platform, web based, video player, etc; the audio will become desync'd with the video.

I've tried installing my specific drivers and tried different browsers and video players, yet the problem STILL persists.

 

Any ideas? 

[cammy]

bump? 

[architect]

same problem here

windows 10 - 64 bit / i7 3930K /  16GB /  gtx580 / nvidia 361.43 / lynxtwo-B soundcard - lynx mixer 2.0 build 23a - firmware 16.0

bad synchronisation with firefox/bsplayer/mediaplayer/divxplayer/netflix/edge

synchronisation gets worse with time

audio is faster than video

watching movies is doable but less engaging

 

the weird thing is, there is not much information to find about this on google

the only solution i know of now is going back to windows 8 but i'd better solve this

please help!

[darth_vader]

Change audio format to 16 bit, 44.1 KHz, also try to force HPET , run cmd as admin and type "bcdedit /set useplatformclock true ", if you want to reverse, type "bcdedit /deletevalue useplatformclock".

If that doesn't work, try to update motherboard bios.

Edited January 16, 2016 by darth_vader

[architect]

thank you darth-father but the HPET trick doesn't work,

just as yesterday, the audio even starts looping after several minutes and it makes the movie to restart from the beginning and then play in a faster speed

restarting the movie solves the problem until the end but synchronisation is still not good

 

i will retry installing motherboard drivers

Edited January 16, 2016 by architect

[architect]

any idea which driver it can be?

my motherboard is Gigabyte X79-UD3

i did already install new drivers

no improvements

[darth_vader]

Turn off integrated audio from bios if you didn't already, you could also remove your lynxtwo-B card just for test. If the sound is ok with the integrated card, try to install your lynxtwo-B into another pci slot, maybe it's an irq or memory conflict...

[architect]

i took out the lynxtwo soundcard

audio synchronisation is good good from the motherboard audio output

 

i have to tell you that this great soundcard is great with music, no problems here, the problem only exists with video

 

so how do i solve this? i can't find any lynx studio related problems on google

 

a practical solution could be to make the onboard audio default for television use

and use the lynxtwo-B for audio from foobar2000 to the mainspeakers and headphones

Edited January 17, 2016 by architect

[darth_vader]

I've never played with this type of sound card, It could be a bad driver or a bad config, try to change sample clock source from Mixer-Adapter and enable/disable Drop frame from LTC generator. You could also install an older driver and mixer version.

 

[architect]

that ltc part of the mixer is for external clock input; though i did try some changes but it didn't seem to help

i also installed an older mixer version from 2014, restarted the computer, but no changes

this video synchronisation problem is new, it accures since i upgraded to windows 10

[darth_vader]

Check if you have latency issues, install LatencyMon.

Start playing a movie and then run the program.

 

This is mine (Win 10 x64) running MPC-HC 1080p movie.

As you can see, the highest is actually the sound card driver "cmudaxp.sys", but it is normal.

[architect]

thank you for helping me

mine is bad, it says my network is bad, but the movie was on a hd in my computer

[darth_vader]

You are welcome, try to run LatencyMon with intel LAN network disabled from device manager.

Also close any unnecessary programs that are running in the background..

[architect]

deinstalling LAN worked but i lost connectivity to the internet

installing an older network driver from 2014 for windows 7 did work

i hope this solves the problem

[darth_vader]

Hmm, it is better but not perfect, try changing to High Performance in Power Options and test again, if not run this in cmd "bcdedit /set disabledynamictick yes", it is a powersaving feature, I've disabled it since win 8.

[architect]

much better now

i did both

[architect]

darth-vader thank you very much

my problem seems to have solved now

if not, i will post here again to let ya know

Edited January 17, 2016 by architect

[darth_vader]

You are welcome, May the Force be with you

[Djivad]

On 1/2/2016 at 8:47 PM, cammy said:

Hello there, about 5 minutes into a video across any platform, web based, video player, etc; the audio will become desync'd with the video.

I've tried installing my specific drivers and tried different browsers and video players, yet the problem STILL persists.

 

Any ideas? 

I've done all that darth_vader recommended... LatencyMon still reports horrible results. Video is seconds behind audio after minutes of playback. I built this desktop 5 years ago; would a failing CMOS battery (CR2032) result in a clock that is always slow, and the out of sync audio/video? Any other ideas?

[Hum]

5 hours ago, Djivad said:

I've done all that darth_vader recommended... LatencyMon still reports horrible results. Video is seconds behind audio after minutes of playback. I built this desktop 5 years ago; would a failing CMOS battery (CR2032) result in a clock that is always slow, and the out of sync audio/video? Any other ideas?

CMOS battery is only to keep BIOS settings when the motherboard is powered OFF.

 

Is your Sound chip built in ? or HDMI from video card ?

 

You might try installing a better sound card.

 

If you use VLC media player, it has an adjustment for out-of-sync audio tracks.

[Djivad]

This computer has worked fine for 5 years. And it's all streaming video services (Vudu, Amazon Video, Netflix, Google Play Movies). They used to all work fine. All sites. All browsers. I've tried various combinations of hardware acceleration on or off... 3D and 2D rendering settings in chrome://flags ... I think darth_vader's suggestions above actually resulted in greater offset of audio leading video.

[Djivad]

I've decided to just do a major upgrade to this Frankenbox which is 5+ years old. New case, mobo, cpu, ram, power supply, and sound card should arrive tomorrow. Reusing my blu-ray burner (which I never use), hard drives, and GeForce GTX 960.

 

BTW—I finally got VLC set up to play blu-ray (I installed VLC 32-bit, but was trying to use aacs 64-bit. Oops; reinstalled VLC 64-bit and it's all good). Local media blu-ray plays just fine; completely in-sync. Realized that even live YouTube streams get out of sync. Network based streams seem to be the only media affected.

[Mando]

On 10/16/2016 at 9:47 AM, Hum said:

CMOS battery is only to keep BIOS settings when the motherboard is powered OFF.

 

Is your Sound chip built in ? or HDMI from video card ?

 

You might try installing a better sound card.

 

If you use VLC media player, it has an adjustment for out-of-sync audio tracks.

actually the CMOS battery is also the power source for the motherboards RTC.

[Djivad]

Ok. New system built. New mobo, cpu, ram, same GPU and hard drives. Audio is STILL out of sync. It's a Windows issue.

[Djivad]

Audio/Video is now in sync, or so it seems. It will take a few movies to make sure it's consistent.

 

Solution: a complete refresh of the boot drive. Nothing saved. Fresh install of Win 10 Pro. I hope this lasts.