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Need help with Web Hosting Linux, Unfamiliar with platform.

Question

+Seetheworldsecond    31

Hello, 

 

 

My friend needs some help with his web development and I offered to help however when I logged onto his Godaddy account he does not have the traditional cpanel on his account instead he has, Web Hosting Linux.

See screen shot below;

 

https://www.dropbox.com/s/6rm8mug5b7g4tfo/Screenshot%202016-04-06%2017.58.11.png?dl=0

 

 

All i need to do is create a backup of his current website,  I manage to locate the area for wordpress for the site however the information there is incorrect.

https://www.dropbox.com/s/nqtuklf4v6h7ef0/Screenshot%202016-04-06%2018.13.59.png?dl=0

 

When I try to access the domain.com/wp-admin I receive an error

NOT FOUND 
The requested URL /wp-admin/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 Server at flhomeownersquotes.com Port 80

I need to access the WordPress admin area to create a backup using a WordPress plugin. Is there anyone that can help? Thanks. I really wish my friends site was using cpanel and not Linux.

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farmeunit    673
26 minutes ago, Seetheworldsecond said:

Hello, 

 

 

My friend needs some help with his web development and I offered to help however when I logged onto his Godaddy account he does not have the traditional cpanel on his account instead he has, Web Hosting Linux.

See screen shot below;

 

https://www.dropbox.com/s/6rm8mug5b7g4tfo/Screenshot%202016-04-06%2017.58.11.png?dl=0

 

 

All i need to do is create a backup of his current website,  I manage to locate the area for wordpress for the site however the information there is incorrect.

https://www.dropbox.com/s/nqtuklf4v6h7ef0/Screenshot%202016-04-06%2018.13.59.png?dl=0

 

When I try to access the domain.com/wp-admin I receive an error


NOT FOUND 
The requested URL /wp-admin/ was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips DAV/2 mod_bwlimited/1.4 Server at flhomeownersquotes.com Port 80

I need to access the WordPress admin area to create a backup using a WordPress plugin. Is there anyone that can help? Thanks. I really wish my friends site was using cpanel and not Linux.

What is incorrect about the information?

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+Seetheworldsecond    31
2 minutes ago, farmeunit said:

I do not but I can request for this information 

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+Seetheworldsecond    31
2 minutes ago, farmeunit said:

What is incorrect about the information?

 

The location to the wordpress admin login Domain.com/wp-admin 

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BinaryData    777
13 hours ago, Seetheworldsecond said:

The location to the wordpress admin login Domain.com/wp-admin 

Are you sure he didn't rename the directory?

 

Secondly, you have ftp access. You logged in with Admin rights.

 

Create a new user under "Settings" or look up the files using File Manager under "Tools".

 

GoDaddy really blows with hosting by the way. Dreamhost.com is the way to go.

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+Seetheworldsecond    31
On April 7, 2016 at 7:49 AM, BinaryData said:

Are you sure he didn't rename the directory?

 

Secondly, you have ftp access. You logged in with Admin rights.

 

Create a new user under "Settings" or look up the files using File Manager under "Tools".

 

GoDaddy really blows with hosting by the way. Dreamhost.com is the way to go.

I do have ftp access. I dont believe he changed the directory however the wp-admin is missing from phpadmin, please view this screenshot https://www.dropbox.com/s/wzz2agkn9tatczo/Screenshot%202016-04-09%2000.08.07.png?dl=0

 

I am curious if you believe he was hacked with a SQL injection. what steps should I follow is this is the case.

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farmeunit    673

There is no wp-admin in phpMyAdmin.  If you look in FTP, there is a wp-admin folder under the root of your website.  Or at least there should be.

 

If you want to back it up, just download files through FTP and export the database through phpMyAdmin.

 

Of course you need to figure out what is wrong, but at least you'll have your backup.

 

Also, with Wordpress, most everything is kept in the database, so you could upload a new version of Wordpress if absolutely necessary.  I think you need themes and plugins, also, but I have had to do a reinstall before and it was relatively simple.

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imort    1
On 07.04.2016 at 7:16 AM, Seetheworldsecond said:

All i need to do is create a backup of his current website,  I manage to locate the area for wordpress for the site however the information there is incorrect.

https://www.dropbox.com/s/nqtuklf4v6h7ef0/Screenshot%202016-04-06%2018.13.59.png?dl=0

 

 

Maybe your friend has renamed the 'wp-admin' directory?

Do you have an FTP access to your hosting?
You need to connect with any FTP clients like WinSCP and download your website directory and also take a look for that directory.

I can see a Java FTP client link on your screenshot so maybe you can use it.

 

If you can't access the WordPress admin area you can download the whole site with FTP.

Then you'll need access to the PHPMyAdmin so you can backup your WordPress MySQL database so you can restore it on the another server.

 

Restoring the database will be more complicated but still can be done without much of troubles in my experience.

 

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