Blank Tiles-After Update-Lumia 650


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+JHBrown

I have a Lumia 650 in order to keep up with Windows Phone. I just got home, and went over to play with the phone. I had a notification that "updates" were installed. I am not sure what what updates, however, now every Tile is blank, and when I try to click on any of them, they automatically close. I powered off the phone, turned it back on, same problem. I can't even get into the Settings menu, as that crashes also. Any advice? Any idea what update was installed today? The phone was fine late last night.

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+JHBrown

I was able to get into the Settings menu via the Notification screen. Looks like build 10.0.14393.67 was installed. Phone is still inoperable. Would hate to do a factory restore because of this.

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+kpo6969

Try a soft reset (hold power and volume down buttons until it reboots).

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+JHBrown
3 minutes ago, kpo6969 said:

Try a soft reset (hold power and volume down buttons until it reboots).

Thanks. Just tried that. All Tiles still inoperable/blank.

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